Shipra Harlalka

Technical Program Manager

Noida, Uttar Pradesh, India16 yrs 6 mos experience
Most Likely To SwitchAI ML Practitioner

Key Highlights

  • 15+ years leading cross-continent technology programs
  • Expert in aligning engineering and business stakeholders
  • Proficient in AI-assisted program management
Stackforce AI infers this person is a Senior Technical Program Manager with expertise in Healthcare and Finance sectors.

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Skills

Core Skills

Program ManagementStakeholder ManagementProduct StrategyRisk ManagementProject ManagementAgile MethodologiesSoftware DevelopmentTesting

Other Skills

Cross-continent program managementStakeholder alignmentAI-assisted toolsCross-functional collaborationGo-To-Market strategyData analysisRisk analysisDevOps integrationStakeholder collaborationAgile Scrum methodologyClient-facing roleTechnical solutionsBest practicesSprint BacklogData Architecture

About

๐’๐ญ๐š๐Ÿ๐Ÿ ๐“๐ž๐œ๐ก๐ง๐ข๐œ๐š๐ฅ ๐๐ซ๐จ๐ ๐ซ๐š๐ฆ ๐Œ๐š๐ง๐š๐ ๐ž๐ซ ๐ฐ๐ข๐ญ๐ก ๐Ÿ๐Ÿ“+ ๐ฒ๐ž๐š๐ซ๐ฌ ๐จ๐Ÿ ๐ž๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž ๐ฅ๐ž๐š๐๐ข๐ง๐  ๐ฅ๐š๐ซ๐ ๐ž-๐ฌ๐œ๐š๐ฅ๐ž, ๐œ๐ซ๐จ๐ฌ๐ฌ-๐œ๐จ๐ง๐ญ๐ข๐ง๐ž๐ง๐ญ ๐ญ๐ž๐œ๐ก๐ง๐จ๐ฅ๐จ๐ ๐ฒ ๐ฉ๐ซ๐จ๐ ๐ซ๐š๐ฆ๐ฌ ๐š๐œ๐ซ๐จ๐ฌ๐ฌ ๐ˆ๐ง๐๐ข๐š, ๐ญ๐ก๐ž ๐”๐’, ๐š๐ง๐ ๐ ๐ฅ๐จ๐›๐š๐ฅ๐ฅ๐ฒ ๐๐ข๐ฌ๐ญ๐ซ๐ข๐›๐ฎ๐ญ๐ž๐ ๐ญ๐ž๐š๐ฆ๐ฌ. I specialize in ๐๐ซ๐ข๐ฏ๐ข๐ง๐  ๐ž๐ฑ๐ž๐œ๐ฎ๐ญ๐ข๐จ๐ง ๐ข๐ง ๐ก๐ข๐ ๐ก-๐š๐ฆ๐›๐ข๐ ๐ฎ๐ข๐ญ๐ฒ ๐ž๐ง๐ฏ๐ข๐ซ๐จ๐ง๐ฆ๐ž๐ง๐ญ๐ฌ, aligning engineering, product, data, and business stakeholders across ๐ฆ๐ฎ๐ฅ๐ญ๐ข๐ฉ๐ฅ๐ž ๐ญ๐ข๐ฆ๐ž ๐ณ๐จ๐ง๐ž๐ฌ to deliver predictable outcomes at scale. My core strength lies in ๐›๐ฎ๐ข๐ฅ๐๐ข๐ง๐  ๐ž๐ฑ๐ž๐œ๐ฎ๐ญ๐ข๐จ๐ง ๐Ÿ๐ซ๐š๐ฆ๐ž๐ฐ๐จ๐ซ๐ค๐ฌ ๐Ÿ๐จ๐ซ ๐ ๐ฅ๐จ๐›๐š๐ฅ ๐ญ๐ž๐š๐ฆ๐ฌ โ€” where dependencies span continents, ownership is distributed, and success depends on clarity, influence, and systems thinking rather than authority. ๐–๐ก๐š๐ญ ๐ˆ ๐๐จ ๐›๐ž๐ฌ๐ญ: โ€ข Lead complex, multi-year programs across cloud, platform, and data-heavy systems โ€ข Orchestrate delivery across cross-continent engineering teams (US, India, and remote) โ€ข Drive alignment between product strategy and technical execution โ€ข Anticipate and mitigate risks in globally distributed programs โ€ข Apply AI-assisted approaches to improve planning, risk visibility, and stakeholder communication ๐‡๐จ๐ฐ ๐ˆ ๐œ๐ซ๐ž๐š๐ญ๐ž ๐ข๐ฆ๐ฉ๐š๐œ๐ญ: โ€ข Enabled delivery across globally distributed teams by establishing operating rhythms, dependency management, and escalation models that scaled across time zones โ€ข Drove execution clarity in ambiguous charters, translating loosely defined strategy into executable, measurable roadmaps โ€ข Influenced senior leadership through data-driven insights, trade-off articulation, and clear narrative updates.

Experience

16 yrs 6 mos
Total Experience
2 yrs 4 mos
Average Tenure
3 yrs
Current Experience

Sibel health

Staff Technical Program Manager

Apr 2023 โ€“ Present ยท 3 yrs

  • Led end-to-end execution of cross-continent programs spanning India and US-based teams, aligning product, engineering, and business stakeholders across multiple time zones.
  • Established global execution rhythms (planning, dependency tracking, risk reviews) that improved delivery predictability across distributed teams.
  • Drove alignment in highly ambiguous problem spaces by converting strategic intent into clear execution plans, milestones, and success metrics.
  • Partnered with senior engineering and product leaders to surface trade-offs, manage escalations, and maintain momentum across global initiatives.
  • Leveraged AI-assisted tools to streamline program tracking, stakeholder updates, and risk analysis, improving signal-to-noise for leadership.
Cross-continent program managementStakeholder alignmentRisk managementAI-assisted toolsProgram ManagementStakeholder Management

Twitter

Technical Program Manager

Apr 2022 โ€“ Jan 2023 ยท 9 mos ยท Fishers, Indiana, United States ยท Remote

  • Managed complex programs under Revenue Space that served Professionals on Twitter, Analytics Solutions, SMB users related diversity initiatives boosting mDAU by 8.7%.
  • Proactively worked on setting clear goals, identifying roadblocks, designing solutions, risk identification and
  • mitigation plan, established success metrics, tracking OKRs and reporting progress.
  • Collaborated with a cross functional team of engineers, designers, data scientists, machine learners, researchers,legal and compliance to develop and implement Twitter Ads API .
  • Coordinated cross functional efforts to ship products used by 60+ Twitter Marketing Partners and 20+ engineering
  • teams by establishing process and automating using JIRA and Slack.
  • Established communication plan involving all the stakeholders, empowering them to work efficiently.
  • Built deep understanding of Twitterโ€™s Ad space to help ideate solutions for Twitterโ€™s customer concentration problem. Spearheaded technical discussions to forge a north star strategy.
  • Developed Go-To-Market strategy for newly developed strato and graphql API endpoints encapsulating pre and post launch activities for both internal and external customers.
  • Used various tools like JIRA, confluence, asana, figma for end-to-end project tracking and conducted a tool standardization process across programs which led to an overall decrease in manual effort by 95%.
  • Created dashboards, lead execution reviews, curated monthly mails and evangelized the program and itโ€™s benefits to both internal and external customers.
  • Tracked and measured success metrics for programs aligning them to overall business objective of increasing followers and lower funnel conversion. Overall impact +13.2% increase in SMB follower count and +6.4% YOY increase in mDAU.
  • Engineered a triage plan to capture all the incoming requests by automating the intake process , documenting Jira guidelines.
Program managementCross-functional collaborationGo-To-Market strategyData analysisProgram ManagementProduct Strategy

Career break

Career transition

Jun 2020 โ€“ Feb 2022 ยท 1 yr 8 mos ยท Fishers, Indiana, United States

  • Moved to USA , took 6 months break and then did Masters from Jan 2021 to Dec 2021

Jpmorgan chase & co.

Technical Program Manager(Associate)

Jul 2016 โ€“ May 2020 ยท 3 yrs 10 mos ยท Mumbai Metropolitan Region ยท On-site

  • Collaborated with product teams to build end to end distributed Global Trade Systems handling millions of transactions.
  • Lead technical discussion for OCR of paper documents and their bundling to process regulatory rules.
  • Managed programs for global wealth management systems during analysis, design, development, testing,implementation, and post implementation phases ensuring on time delivery.
  • Performed requirement gathering and interfaced with engineering teams to define and prioritize scope and implementation plans.
  • Established shared goals and strategic vision among multiple cross-functional teams to build a unified
  • platform.
  • Performed risk analysis and curated the mitigation plans streamlining the change management processes.
  • Defined KPIs(key metrics) to assess the programโ€™s success resulting in improved internal processes.
  • Integrated DevOps culture to automate end to end delivery reducing manual overhead by 60% resulting in 40% overall cost and time reduction.
  • Championed code health checks to remove code duplicity by 20% and promoted best practices.
Program managementRisk analysisDevOps integrationProgram ManagementRisk Management

Bank of america

Technical Program Manager(Analyst)

Dec 2013 โ€“ Jun 2016 ยท 2 yrs 6 mos ยท Mumbai Metropolitan Region ยท On-site

  • Single handedly worked on retiring a legacy application and mitigating all the risks associated withit.
  • Worked closely with senior management to understand their reporting needs and facilitated end to end solution.
  • Collaborated with various stakeholders to ensure timely delivery of the project.
  • Fostered teamwork and software process adaption using agile methodologies.
Project managementAgile methodologiesStakeholder collaborationProject ManagementAgile Methodologies

Genpact headstrong capital markets

Consultant

Aug 2012 โ€“ Nov 2013 ยท 1 yr 3 mos ยท Noida, Uttar Pradesh, India ยท On-site

  • Accountable for projects varying from desktop applications to web applications using Spring and Hibernate following
  • Agile Scrum methodology; innovative projects reduced manual efforts by 50%.
  • Functioned in a client facing role to translate business use cases to technical story points.
  • Evaluated, endorsed, and developed the optimal technical solutions to implement complex requirements.
  • Guided and trained the operations team and provided quick fixes and alternate approaches for issues faced on production reducing.
Agile Scrum methodologyClient-facing roleTechnical solutionsProject ManagementAgile Methodologies

Infosys

Senior System Engineer

Feb 2009 โ€“ Aug 2012 ยท 3 yrs 6 mos ยท Chandigarh, Chandigarh, India ยท On-site

  • Engineered complex functionalities, introduced best practice methodologies to enhance the product definition.
  • Contributed to the development of Junit test cases for different modules added to the website and was involved in integration testing reducing chances of run-time failure by 50%.
  • Formulated best practices for improving code coverage decreasing testing timelines by 40%.
Software developmentTestingBest practicesSoftware Development

Education

Purdue University Daniels School of Business

Master of Science in Business Analytics and Information Management

Jan 2021 โ€“ Dec 2021

IILM

2008 Bachelor of Technology (B. Tech) โ€” Computer Science

Jan 2004 โ€“ Jan 2008

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