Suvarna Singh

VP of Engineering

Hyderabad, Telangana, India22 yrs 7 mos experience

Highly StableAI Enabled

Key Highlights

Expert in transforming organizations with AI-driven solutions.
Proven track record in leading high-performing engineering teams.
Strong technical acumen with 14 years of experience.

Stackforce AI infers this person is a SaaS and AI transformation leader with extensive engineering management experience.

Contact

Skills

Core Skills

Enterprise EngineeringDirector LevelStrategic ThinkingExecutive LeadershipSoftware As A Service (saas)

Other Skills

AI governancebusiness insightstechnical strategyoperational efficienciesDistributed SystemsGlobal Cross-Functional Team Leadershipengineering infrastructurecomplianceanalyticsSoftware DevelopmentDevice DriversAlgorithmsC++CPerl

About

As a leader, I am passionate about providing business value to the customer. I am data driven and I ensure that engineering rigour is followed to deliver high quality products. My main strength as a leader comes from my technical acumen that I have acquired through 14 years of IC career. I believe in empowering and coaching people to create high performing and self sustaining teams.

Experience

22 yrs 7 mos

Total Experience

6 yrs 4 mos

Average Tenure

3 yrs 6 mos

Current Experience

Google

2 roles

Engineering Director, Google Core

Nov 2024 – Present · 1 yr 5 mos · Hyderabad, Telangana, India · On-site

As an Engineering Director with Google Core, I manage two strategic product portfolios for Google Core - Business Platforms for Sales and Support (BPSS) and Business Process Orchestration (BPO)
As Engineering Director for Business Platforms for Sales and Support (BPSS), oversee the strategy and technical roadmap to transform Google’s global Sales and Support organizations into AI-powered autonomous organizations. This transformation involves advancing a multi-year vision centered on developing and scaling autonomous conversational capabilities, driving deployment of high-value agents, ensuring AI governance, and generating actionable business insights. My domain encompasses key technical pillars: the Platform, which provides core ML, channels, routing, insights, and workforce management capabilities; AI led transformation, a business-oriented platform for rapid integration of AI-powered automation and insights; and Third party connection, delivering out-of-the-box integration capabilities for client surfaces and third-party platforms like Salesforce. This platform operates at significant scale, supporting capabilities for thousands of agents and processing a yearly estimate of approximately 114 million voice calls across 72 global contact centers.
As the leader for the Business Process Orchestration (BPO) domain, I define the multi-year technical strategy for mission-critical platforms. I lead the execution of this complex BPO/M portfolio, which powers over 20 critical business processes across Alphabet, delivering significant operational efficiencies. I am strategically positioning Symphony to lead in the age of AI, enabling the rapid implementation of trusted, autonomous, and self-optimizing business processes at scale.

Director levelEnterprise Engineering

Engineering Director, Google Workspace

Sep 2022 – Oct 2024 · 2 yrs 1 mo · Hyderabad, Telangana, India · On-site

As the leader of a globally distributed team of 170 engineers spanning India, Europe, and the United States, I am responsible for delivering engineering infrastructure, compliance, DevAI, and analytics platforms for Workspace. Through my strategic and customer-centric initiatives, I have successfully reduced developer friction within the Software Development Lifecycle (SLDC), thereby improving product velocity, optimizing operational expenditure (OPEX) budgets, and achieving substantial savings in software engineering costs for Workspace. Furthermore, I have played a crucial role in driving compliance efforts, enabling Workspace to expand into highly regulated industries such as finance and healthcare, thus capturing new market opportunities.

Strategic ThinkingExecutive LeadershipDistributed SystemsSoftware as a Service (SaaS)Global Cross-Functional Team Leadership

Microsoft

2 roles

Principal Group Engineering Manager (GEM) for Office Engineering Fundamentals

Aug 2019 – Sep 2022 · 3 yrs 1 mo · Hyderabad Area, India

I lead a Platform team of 70 engineers for Microsoft Office that creates infrastructure for build, test automation, engineering productivity, security and compliance for Office products.
My main impact has been to increase engineering productivity by modernizing and cloudifying a 30 year old on-prem legacy system.
My main strength as a leader comes from my technical acumen that I have acquired with a long IC career. I am really passionate about being data driven and that engineering rigor is followed to ensure the quality of our solutions.
I have worked hard to inculcate a culture in my team where features are not only launched but launched with high engineering excellence like automation coverage, rollout mechanisms, analytics, monitoring, alerting etc. I am passionate about creating a high performing team by providing psychological safety and creating growth opportunities for the team. In the last two years I have grown 10 new leaders from my team.

Principal Software Engineering Manager

Nov 2017 – Aug 2019 · 1 yr 9 mos · Hyderabad Area, India

I led Business Continuity and Disaster Recovery (BCDR) for Microsoft Office Engineering Systems. As the leader of this team I was responsible for re-architecting engineering services in order to make them disaster ready. I provided an unique solution by identifying the critical path in an on-prem legacy system and re-architecting those pieces to cloudify them.

Tough princesses

Author

Jan 2016 – Present · 10 yrs 3 mos · Hyderabad Area, India

I am passionate about girl empowerment and breaking gender stereotypes. In my bid to add to the creation of a environment which fosters independence and self esteem among girls, I have re written the classic fairy tales giving the princesses strong characters. My first book is now available on Amazon India.
https://www.amazon.in/Cinderella-throws-slippers-Modern-fairy/dp/B0767HLW56

Google

Staff Software Engineer (Tech Lead)

Jan 2014 – Nov 2017 · 3 yrs 10 mos · Hyderabad Area, India

I lead the charter for Enterprise Single Sign On. I am the principal designer, mentor and enabler for my team. I have driven all the projects for Enterprise SSO through planning, design, implementation, code reviews and resolving any cross team dependencies across PAs, functions and geographies. I have led a team of 5 engineers, 1 part time employee and 2 vendors over last two years to get various milestones launched.

Chicken soup for the soul

Author - Chicken soup for Indian Mother's soul

Jul 2010 – Jul 2010 · 0 mo · India

I contributed a story to Chicken Soup of the Soul series.

Microsoft

Senior Software Design Engineer

Aug 2003 – Jan 2014 · 10 yrs 5 mos · Hyderabad Area, India

Over 10+ years of R&D experience in Microsoft in mobility space. I have delivered 6 products including a server side component for mobility and earned 2 patents.