Simran Arora

Business Development Executive

Gurugram, Haryana, India9 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 9 years of experience in customer experience management.
  • Proven track record in revenue generation and client retention.
  • Expertise in managing corporate accounts and teams.
Stackforce AI infers this person is a B2B sales and customer experience management expert.

Contact

Skills

Core Skills

Client Account ManagementTeam ManagementBusiness DevelopmentCustomer RetentionP&l ManagementSales & Marketing

Other Skills

Stakeholders managementRevenue generationClient retentionCorporate SalesTrainingMarket Research & AnalysisTeamworkLeadershipRecruitmentBusiness-to-Business (B2B)Enterprise salesChannel managementCompetitive AnalysisCustomer ServiceCustomer Relationship Management (CRM)

About

A competent professional having 9 years of qualitative experience in Customer experience management. A strategic problem solver and self starter with hands on experience of Team management, Client account management , Revenue generation , Client retentions & Stakeholders management

Experience

9 yrs 6 mos
Total Experience
1 yr 10 mos
Average Tenure
3 yrs 9 mos
Current Experience

Michael page

3 roles

Associate Manager

Mar 2026Present · 2 mos

Senior Consultant

Jan 2024Mar 2026 · 2 yrs 2 mos

Consultant-Sales & Marketing, B2B Technology

Aug 2022Jan 2024 · 1 yr 5 mos

Authbridge

Senior Manager- Enterprise Account

Sep 2021Aug 2022 · 11 mos · Gurugram, Haryana, India

  • As a part of the Corporate Account serving team at Authbrigde , my responsibilities include :
  • Managing existing and new stream of business with mid to large corporates across industries and responsible for growing business in India market.
  • Working closely with CHRO’s and Senior HR members of partner companies.
  • Working towards solutions to resolve client needs with process structuring and bridging the operational gaps.
  • Complete Ownership of assigned accounts from Onboarding to Service level deliveries .
  • Liaising with the operations team for a smooth delivery of the end product and ensuring the expectations of the client are met.
  • Smooth implementation of cross selling and upselling techniques on all the existing customers towards new business product offerings of the company.
  • Responsible for productivity of a team of 3 team leaders and 15 CSE’s in order to directionally guide them to manage allocated accounts for efficient services and in turn achieving there designated KRA’s
Client account managementStakeholders managementTeam managementRevenue generationClient retention

Reliance general insurance

Senior Corporate Manager

Jul 2019Apr 2021 · 1 yr 9 mos · Gurgaon, India

  • Conceptualising & implementing competitive strategies for generating Corporate Sales, developing & expanding market share towards the achievement of revenue & profitability targets
  • Driving business growth by delivering high-quality solutions, establishing high value accounts and building customer retention strategies
Business DevelopmentCustomer retentionCorporate Sales

Bajaj allianz general insurance

Branch Head

Jul 2017Jun 2019 · 1 yr 11 mos · Jaipur Area, India

  • Headed All women’s branch and successfully developed Female Agency Channel Network for the state of Rajasthan.
  • This was niche market segment project which was established to support the booming women entrepreneurs in the state .
  • My role included building the project and heading the process of establishing a network of female insurance agents in the state of Rajasthan through a team of Women Sales managers . Major KPI’s include:
  • Onboarding qualified females
  • Team management
  • P&L management
  • Target achievements
  • Training
Team managementP&L managementTraining

Icici prudential life insurance company limited

Management Trainee

May 2016Jul 2017 · 1 yr 2 mos · Jaipur, Rajasthan, India

  • Engaged in Sales & Marketing, Business Development, Channel Partner Acquisition, servicing to mapped Corporate Agencies, B2B Sales, Product Presentation, imparting training to Corporate Brokers, Market Research & Analysis and R&R activities
Sales & MarketingBusiness DevelopmentMarket Research & Analysis

Education

IBS MUMBAI

Master of Business Administration - MBA

Jan 2014Jan 2016

ICG Jaipur

Bachelor of Commerce - BCom

Jan 2011Jan 2014

MICA | The School of Ideas

Postgraduate Degree — Digital Marketing

Jul 2021Present

DPS , Jodhpur

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