Feb 2025 – Present · 1 yr 2 mos

• Kit is a powerful marketing platform built for creators, by creators. We’re on a mission to help creators earn $1B using our SaaS email marketing platform. We are 100% remote and 100% independent.
• We won't sell, raise venture funding, or give up control. The creators we serve are our investors.
• We are proud to have built a product that our customers love, and we’re looking for people who have enthusiasm and belief in our mission, vision, and values to join our team. Check out open roles at https://kit.com/careers.

Mar 2024 – Dec 2024 · 9 mos

• Recruited after Resilia's Series B financing round to mature our People Operations function. Established foundational people programs, like our company operating model, job leveling and career growth frameworks, compensation and benefits philosophy, and manager training series.
• Resilia is a double-sided impact tracking platform powering the people changing the world. With Resilia, grantmakers equip their grantees with tools to connect, track, and grow their impact.

Mar 2023 – Feb 2024 · 11 mos

Sep 2021 – Mar 2023 · 1 yr 6 mos

• Reunited with previous colleagues at Column, a Series A SaaS company backed by Lux Capital, because people are everything. Got to do amazing things like expanding our global, remote-first workforce to 5 continents, earning Column's Certified B Corporation Status, and establishing an award winning total rewards program with 98% satisfaction.
• Column is on a mission to make public information systems more valuable, beginning with public notice.

Sep 2019 – Mar 2021 · 1 yr 6 mos

• Embarked on a high-growth adventure as a founding member of the executive team at a bootstrapped and profitable B2B SaaS start-up recognized as “#1 DC Start-Up to Watch.” Propelled the team and company forward from 20 to 200+ team members while reporting to the CEO and overseeing people operations, sales operations, and customer success.
• As the VP Operations, hired replacement VP Customer Success and transitioned to establish a revenue operations team that implemented sales forecasting, commission plans, and other processes before bringing on our first outside investor, Serent Capital. Earned accolades for Top 5% performance as department head, including track record of retaining and promoting high-performing team members.
• Served as the Executive Sponsor for the Inclusion and Diversity Council that worked to build an environment where all team members could flourish and earned awards for being the "Best Tech Workplace for Diversity in DC" (2019 and 2020 TIMMY Awards).

Apr 2017 – Sep 2019 · 2 yrs 5 mos

• Invested in people and process to retain, expand, delight, and support customers while scaling business operations. Grew the Customer Success team from 3 to 30+ team members across support, success, expansion, and operations. Increased gross revenue retention (+8%) and earned reputation for best-in-class customer experience (4.9/5.0 on Capterra).

Jan 2017 – Apr 2017 · 3 mos

• Joined as employee #22 to be part of building a tech company that we could be proud of. Started out as a one-person HR and finance team.

Jan 2015 – Jan 2017 · 2 yrs · Scottsdale, AZ | Amsterdam, Netherlands

• Pivoted from teaching into technology by joining a leadership development program where I completed rotations in product management, international sales operations, business development (M&A), and served as the Chief of Staff to the President while Axon was one of the fastest growing public companies in the US ($198 to $344M in revenue).
• From tools to de-escalate conflict to connected cameras that capture the truth, the Axon network of apps, devices, and people strive to make the world a safer place to live.