Jan 2020 – Feb 2022 · 2 yrs 1 mo · Bolton, England, United Kingdom · On-site

• Recruited staff across all company departments while managing HR administration, employee records, and onboarding.
• Key Responsibilities:
• Managed internal recruitment campaigns and interview coordination
• Delivered new starter inductions and maintained HR documentation
• Ensured full compliance with employment legislation and company policy
• Recorded employee attendance, sickness, and leave

Sep 2019 – Dec 2019 · 3 mos · Bolton, England, United Kingdom · On-site

• PAD Ltd - Accounts Administrator September 2019 – December 2019
• Provided accounting and administrative support within a property management business.
• Responsibilities:
• Processed and reconciled financial transactions and invoices
• Managed end-to-end property sale documentation
• Handled customer queries and coordinated maintenance work

Feb 2005 – Jun 2019 · 14 yrs 4 mos

• Recruitment Consultant / Account Manager (2005 – 2010)
• Specialised in Education, Business Support, and Sales recruitment, delivering tailored staffing solutions for clients across the Northwest.
• Key Responsibilities:
• Full-cycle recruitment including sourcing, interviewing, and placement
• Managed key client accounts, ensuring service levels and targets were achieved
• Conducted assessment days and competency-based interviews
• Expanded client portfolios through referrals, networking, and lead generation
• Mentored new consultants and supported process training
• Achievements:
• Built a strong Education and Business Support client base through consistent delivery
• Consistently achieved personal and team billing targets
• Internal Recruitment / Compliance Officer (2010 – 2011)
• Recruited internal staff and ensured adherence to ISO and REC compliance standards
• Accounts Administrator (2011 – 2019)
• Managed invoicing, reconciliations, and credit control processes

Feb 2005 – Jun 2019 · 14 yrs 4 mos

Oct 2003 – Dec 2004 · 1 yr 2 mos

• Client Liaison
• Handled client enquiries regarding facility usage, checked availability, confirmed bookings, and arranged any special requirements.
• Supervised runners to ensure studios were fully prepared for bookings, including additional equipment, lunch/refreshments, and water for voice-over sessions.
• Ensured client satisfaction on the day of use and recorded all necessary details for invoicing, such as studio time and materials used.
• Finance/Admin
• Processed invoices and followed up on outstanding payments.
• Issued cheques.
• Arranged couriers and special deliveries.
• Managed personnel administration, including holiday requests, sick leave, hospital appointments, and responses to speculative job applications.
• Ordered consumable supplies, such as stationery and refreshments.

Jan 2003 – Oct 2003 · 9 mos

• Receiving, recording and confirming facility bookings
• Recording all details of facility use (length, materials used etc) to prepare for invoicing)
• Ensuring studios were prepared for bookings e.g. special requirements, lunches, water for voice overs etc.
• Meeting and greeting clients
• Chasing unpaid invoices
• Ordering consumable items e.g. stationary, water.
• Distributing post, arranging couriers and special deliveries.

Jan 1999 – Jan 2002 · 3 yrs

• Bar Supervisor
• General day to day running of the site, including stock control, administration, presentation of the building, cash handling and banking and recruitment of staff, preparation of work rotas providing job and safety training.
• Managing and placing of advertisements, operation of promotions and overseeing functions. Client liaison to ensure theme evenings and parties taking place to client brief.