Sep 2024 – Oct 2025 · 1 yr 1 mo

• Reporting directly to the Senior VP, North America (New York), with responsibility for driving business growth across the US & Canada
• Target Completion
• Q3 2024: 88%
• Q4 2024: 100%
• Q1 2025: 100%
• Q2 2025: 115%

Sep 2022 – Sep 2024 · 2 yrs

• An enterprise-grade conversational AI platform for businesses, automating CX and EX engagement processes through virtual assistants powered by Dynamic NLP and Gen-AI technology.
• Professional update
• Selling evolves better when you are advancing out to the right customer. My role is to bring CXO's & Executive to partner with us on their CX Automation & marketing journey.
• Target Completion
• Q4 2022: 150%
• Q1 2023: 153.3%
• Q2 2023: 193%
• Q3 2023: 333% (Highest quota attainment % in Company's History for any role)
• Q4 2023: 156%
• Q1 2024: 170%
• Q2 2024: 129%

Aug 2021 – Sep 2022 · 1 yr 1 mo · Gurugram, Haryana, India

• Handles key buyer accounts in USA and Canada
• Responsible for understanding demand trends and walking buyers through new and exciting products, co-creating designs, and ensuring seamless order delivery.
• Product Categories: Furniture, Lights, Decoratives, Wall Decor & Mirrors, Gardenware & Planters, Stainless Steel Products (Kitchen & Bar)

Jul 2020 – Aug 2021 · 1 yr 1 mo · New Delhi, Delhi, India

• B2B Partnership Development: Cultivated and managed key business-to-business relationships, driving strategic collaborations that expanded the partner network by 35% and generated a 20% increase in referral business.
• Strategic Category Management: Spearheaded the development and implementation of category strategies to optimize product and service offerings, leading to a 20% increase in category growth and enhanced market positioning.
• Data-Driven Decision Making: Leveraged market analysis and performance metrics to identify trends and opportunities, resulting in data-driven decisions that improved operational efficiency and profitability by 18% in one quarter.

Jan 2020 – Jul 2020 · 6 mos · New Delhi, Delhi, India

• Category AC & Appliance (Jan'20 - Apr'20)
• Initiated a cold-calling project to drive referrals, achieving 150+ conversions in 12 days.
• Took full ownership of MG adoption among professionals, resulting in 1900+ recharges over 60 days.
• Led a team of callers to maintain consistent subscription levels, achieving over 80% supply.
• Managed team hub calibration to ensure adequate supply met demand.
• Facilitated 30+ referrals weekly from training room batches.
• Oversaw the onboarding process, converting new professionals from walk-ins to paid subscribers.
• Collaborated with the training team to organize and monitor sessions for 2500+ AC professionals.
• Category RO & Appliance (Apr'20 - Jul'20)
• Managed monthly subscriptions to maintain supply levels.
• Conducted weekly calls with low-rated customers to identify roadblocks and develop necessary training programs.
• Collaborated closely with trainers to address and resolve identified issues.
• Launched the Water Quality Assessment service in the RO category, overseeing the training and performance of 60+ requests with an AR rating of 4.95 in the first 10 days.
• Partnered with the central team to organize customer interviews for the Appliance Consumer Study.

Jul 2019 – Aug 2019 · 1 mo

• Reviewed and build case study with efficient strategies for various brands like Vistara, Steelcase, HCCB.
• Analysed and compared disparity trends between different brands based on a variety of parameters.