Salma Ali

Operations Associate

Hyderabad, Telangana, India5 yrs experience
Highly Stable

Key Highlights

  • Experienced in employee training and facilitation.
  • Proven track record in customer support roles.
  • Strong analytical skills applied in training environments.
Stackforce AI infers this person is a Customer Support and Training Specialist with a focus on employee development.

Contact

LinkedIn

Skills

Core Skills

Employee TrainingAnalytical SkillsCustomer SupportCustomer Service Representatives

Other Skills

Training DeliveryCommunicationTime ManagementCustomer Satisfaction

Experience

Synchrony

2 roles

Training Specialist

Promoted

Dec 2025 – Present · 4 mos

  • Training and Facilitation
Analytical SkillsEmployee Training

Senior Representative

Apr 2022 – Dec 2025 · 3 yrs 8 mos

  • Handled customers with direct and indirect credit bureau disputes.
Customer SupportCustomer Service Representatives

Amazon web services (aws)

Senior Customer Service Representative

Apr 2021 – Dec 2025 · 4 yrs 8 mos · Telangana, India · Remote

  • handled customers who comes with concerns and inquiries.
Customer Service RepresentativesCustomer Support

Special olympics

Data Specialist

Feb 2019 – Mar 2019 · 1 mo · Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates · On-site

  • Took care of all the data entry related work supporting the sport equistrian.

Education

Raos Degree & PG College,Nellore

Jan 2019 – Jan 2022

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