Nov 2022 – Feb 2026 · 3 yrs 3 mos · Delhi, India

• Sales Quota Achievement: Consistently meet or exceed quarterly and annual sales targets for Red Hat products and services.
• Lead Conversion: Drive high conversion rates from leads to closed deals, ensuring a healthy pipeline.
• New Account Acquisition: Successfully close new business and build a diverse portfolio of customers within targeted industries.
• Upsell & Cross-sell Success: Increase revenue from existing customers through upsell and cross-sell opportunities.
• Customer Retention: Ensure high customer satisfaction and renewals by building strong, ongoing relationships with clients.
• Sales Cycle Efficiency: Minimize the length of the sales cycle while maximizing deal value.
• CRM Usage & Data Quality: Maintain accurate and up-to-date records in CRM (e.g., Salesforce) for pipeline tracking, forecasting, and reporting.
• Market Intelligence & Competitive Positioning:
• Stay up-to-date on industry trends, competitive products, and Red Hat’s evolving portfolio to position solutions effectively in the market.
• Leverage CRM tools and analytics to track sales activities, assess market opportunities, and develop targeted strategies for achieving growth.
• Collaboration with Internal Teams & Partners:
• Work closely with cross-functional teams, including solutions architects, presales engineers, marketing, and product management, to deliver customized solutions and ensure smooth sales execution.
• Partner with Red Hat’s channel partners and resellers to expand market reach and increase sales opportunities for Red Hat products and services.
• Share insights and feedback from customers with the internal teams to help improve product offerings and sales strategies.
• Sales Cycle Management & Deal Closure:
• Lead the end-to-end sales cycle for Red Hat solutions, including Red Hat OpenShift, Red Hat Enterprise Linux (RHEL), Red Hat Ansible Automation, and Red Hat Cloud.
• Conduct discovery calls, create tailored presentations and proposals, and perform technical product demonstrations to sale.

Jan 2018 – Oct 2022 · 4 yrs 9 mos · New Delhi Area, India

• Account Acquisition & Growth:
• Identify and qualify new business opportunities within the cloud and cybersecurity verticals.
• Drive net-new sales pipeline by prospecting, nurturing, and converting leads into customers using inbound and outbound sales strategies.
• Build and manage a territory or account list, developing strong relationships with key decision-makers.
• Achieve quarterly and annual sales targets, focusing on revenue generation and new customer acquisition.
• Sales Process Management:
• Conduct sales outreach through multiple channels (calls, email, social selling, LinkedIn).
• Utilize CRM (e.g., Salesforce, HubSpot) to track sales activities, opportunities, and pipeline management.
• Manage end-to-end sales cycle, from initial discovery to closing, ensuring smooth transition from presales to post-sales support.
• Solution Selling in Cloud & Cybersecurity:
• Engage with C-suite executives, IT managers, and cybersecurity professionals to understand business challenges and present tailored cloud and cybersecurity solutions.
• Demonstrate deep product knowledge of cloud offerings (e.g., AWS, Microsoft Azure, Google Cloud) and cybersecurity solutions (e.g., threat detection, firewall, endpoint protection) to solve customer problems.
• Deliver product presentations, product demos, and POCs to potential clients to drive solution adoption.
• Customer Relationship Management:
• Maintain and grow relationships with existing accounts through regular check-ins, identifying upsell and cross-sell opportunities in cybersecurity and cloud services.
• Provide a consultative approach to account management, ensuring that customers are leveraging the full potential of cloud and cybersecurity offerings.
• Collaborate closely with customer success teams to ensure ongoing customer satisfaction and retention.
• Market Intelligence & Strategy Development:
• Stay updated on industry trends, emerging technologies, competitive landscape, and customer needs in cloud computing and cybersecurity.

Dec 2016 – Jan 2018 · 1 yr 1 mo · Noida Area, India

• Data collection through secondary and selective primary research
• Prepared detailed report on companies, Industries and sectors across multiple verticals
• Searching the potential customers for our client, to which our client can target for their product
• or services.(Tracking potential market)

Oct 2015 – Nov 2016 · 1 yr 1 mo

• Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the internet.
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
• Gather customers’ information and determine the issue by evaluating and analyzing the symptoms.
• Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more.
• Research required information using available resources.
• Accurately process and record call transactions using a computer and designated tracking software.