Jan 2019 – Dec 2025 · 6 yrs 11 mos · Hybrid

• StepFunction is building Daisee, the first fully agentic AI coworker, blending data science mastery with deep alignment to your business domain. Daisee, your Business Data Scientist, drives revenue optimization by tackling key challenges: revenue forecasting, lead scoring, cross-sell strategies, churn prevention, and pricing optimization. Daisee is reskillable to your specific business domain (eg: lending, manufacturing etc) and adapts to your evolving needs.
• Operating autonomously yet integrating human oversight at every key step of the way. Daisee guides you from data prep to advanced AI modeling, delivering clear business recommendations. Daisee automatically builds a powerful Customer 360—a unified, predictive data hub that enables scenario testing and strategic precision.

Oct 2015 – Feb 2018 · 2 yrs 4 mos · San Francisco Bay Area

• Hired by the CEO to lead the GTM for Avaya’s SaaS products across key markets: Business Process Outsourcing, Enterprise Contact Centers, and Telco sell-through. Launched targeted contact center solutions for BPOs focusing on practical innovation to meet their exacting needs. Instrumental role in Avaya’s major acquisitions, strengthening the product portfolio to support these solutions.

May 2007 – Sep 2015 · 8 yrs 4 mos · San Francisco Bay Area

• Pioneering General Manager who spearheaded Cisco’s Cloud and Managed Services division, driving over $525M in new revenue through innovative service lines. Led teams to develop solutions with product business units, major MSPs, and Telcos, fostering accretive partnerships. Achieved consistent top-line growth and delivery margins by launching and scaling high-impact services, including:
• Private and Hybrid Cloud
• SASE and Mobile Workspace
• UCaaS for Fortune 1000, Telco Managed Services (50+ global providers), and GSI sell-with models
• SOC and Service Desk for Fortune 100
• Build-Operate-Transfer for Quad-Play Services (Voice, Video, Broadband, WiFi)
• Demonstrated expertise in building and growing complex service portfolios, delivering measurable business impact through strategic leadership and operational excellence.

Jul 2001 – Feb 2007 · 5 yrs 7 mos

• Responsible for all of Cisco's WW Service Provider sell-with/sell-through strategy and execution. Built lasting win-win-win partnerships with 50+ global telcos. Led SP Marketing, Solution Development, Partner development & Co-marketing.

Jul 1999 – Jul 2001 · 2 yrs

• Hired to create a business development team across 15+ countries in Asia Pacific.
• Personally nurtured business relationships with key CxOs at major SP accounts.
• Grew the business 80% YoY with the help of key in-country partnerships.