Kunal Pal — Operations Associate
I am a hospitality professional with 3+ years of progressive leadership experience in fast-paced QSR and café environments. Currently working as an Assistant Manager at UR Cup Coffee, I specialize in store operations, team supervision, and delivering exceptional customer experiences. I have previously worked with global brands like Pret A Manger and Subway, where I developed strong skills in shift management, team coordination, inventory control, and sales performance. My strengths include: • Team Leadership & Crew Supervision • Store Operations Management • Customer Service Excellence • Staff Training & Development • Sales & Target Achievement I am passionate about building high-performing teams and ensuring smooth day-to-day operations while maintaining brand standards. Open to growth opportunities in hospitality operations and multi-unit management.
Stackforce AI infers this person is a hospitality operations expert with a focus on customer service and team leadership.
Location: Greater Delhi, India
Experience: 3 yrs 7 mos
Skills
- Store Operations Management
- Customer Service Excellence
Career Highlights
- 3+ years in hospitality leadership
- Expert in customer experience management
- Passionate about team development
Work Experience
UR CUP COFFEE
Assistant Manager (6 mos)
Pret A Manger
Shift Manager (2 yrs 5 mos)
Subway
Team Manager (8 mos)
Education
Intermediate /12th at Central Board of Secondary Education
Bachelor of Arts - BA at School of Open Learning (DU SOL), University of Delhi