Jan 2023 – Present · 3 yrs 4 mos

Oct 2021 – Jan 2023 · 1 yr 3 mos

• Responsible for the global talent acquisition strategy to support Join Talent's hyper growth across EMEA, US and APAC.
• Curating and developing the talent acquisition tech stack to ensure recruiter success and client satisfaction across Technology, Corporate and GTM verticals globally.
• Own the technical L&D strategy for 200+ recruiters
• Talent Acquisition Consulting for clients including ATS implementations, TA Capability assessments and improvements, Assessment & Selections, Employer Branding and Talent Attraction strategies
• Member of the Join Talent Executive Leadership Team

May 2021 – Oct 2021 · 5 mos

Jul 2020 – May 2021 · 10 mos

Jun 2021 – Oct 2021 · 4 mos · London, England, United Kingdom

Sep 2020 – Jun 2021 · 9 mos

• Rebuilt the internal Tech Talent Acquisition team & capability to meet growing needs of the business
• Designed and implemented Tech TA Strategy
• Design, build and implementation of talent pipelining capability across the group
• Exec Search across Tech Leadership vacancies

Jul 2020 – Sep 2020 · 2 mos

Oct 2019 – Jul 2020 · 9 mos · Manchester, United Kingdom

• TalkTalk (FTSE 250) is the UK’s leading value for money connectivity provider with over 2,000 colleagues, 4.3m customers, 80,000 business customers and £1.5bn revenue.
• Talent Acquisition Manager, reporting directly to the Talent Director, leading the talent acquisition strategy across the Group and a team of 9 Talent Acquisition Professionals.
• Transformed the previous RPO model into a high performing inhouse Talent Acquisition function.
• Designed and delivered the Talent Acquisition strategy, processes and capabilities to deliver the overarching talent strategy.
• Hired and coached a team of 9 Talent Acquisition professionals to aid delivery of that strategy.
• Transforming the fundamentals of the recruitment process, better stakeholder engagement and increased employer brand awareness resulted in:
• o Reduction in cost per hire by 68.5%
• o Reduction in time to offer by 19%
• Talent Acquisition team employee engagement score of 100 (Peakon) achieved by setting a clear vision with clear outcomes and expectations. Supporting autonomy and innovation through coaching and mentoring.
• Created a set of talent acquisition dashboards in PowerBI to drive and aid decision making around commercials, team efficiency, Diversity & Inclusion and Employer Brand.
• Implemented Kanban and agile methodologies to TA projects to deliver more value, more quickly.
• Worked closely with leaders across the business to drive TA transformation.
• Developed and implemented the 100% Human Employer Brand Campaign which has been nominated for and reached finalist stage at the Inhouse Recruitment Awards.

Feb 2019 – Oct 2019 · 8 mos · Manchester, United Kingdom

• I joined TalkTalk during a significant time of transformation in that we were relocating 400 vacancies from London to the new Manchester HQ, whilst at the same time building a brand new Talent Acquisition function to replace the existing onsite RPO.
• I was brought in to solve the hiring challenges the business had faced in technology during the relocation project and lay the foundations for building the function.
• Worked closely with the Technology Leadership team and existing RPO recruiters to plan recruitment campaigns as part of the 400 vacancy relocation project.
• Comprehensive market mapping, benchmarking and insight to set expectations and make recommendations on the art of the possible and course correct unrealistic expectations.
• Coached and guided internal colleagues via workshops and one to one sessions during the project ensuring we reached our 40% internal mobility targets.
• Educated and coached hiring managers and technology leaders around modern day TA best practice to drive positive candidate experience and reduce wastage.
• Laid the foundations across the technology hiring community in readiness for the transformation from RPO recruitment to inhouse talent acquisition by coaching key stakeholders through the changes that were coming and why.

Jan 2016 – Feb 2019 · 3 yrs 1 mo · Speke, Liverpool

• Owning and driving the talent acquisition strategy for the IT, Digital and Product functions at Shop Direct.
• Leading a team of Talent Search Advisors to work with the business and embed a culture of hiring to attract, source and pipeline talent to support the overall business strategy whilst adopting a direct hiring model.
• Working with and upskilling hiring managers to redesign the hiring journey, assessment and selection and setting up ‘hiring squads’ to attract great talent, reduce time to hire and always improving both the hiring manager and candidate experience.
• Implemented new ways of working across the Talent Acquisition function to drive efficiencies, increase visibility and improve reporting.
• Still getting my hands dirty and direct sourcing when necessary and obsessed with data.

Apr 2011 – Dec 2015 · 4 yrs 8 mos · Liverpool, United Kingdom

• Working with a range of inhouse recruitment teams including those from Facebook, OpenTable, BlackBerry, Shop Direct, Worldpay and Hewlett Packard, as well as a range of RPO and MSP customers.
• A varied and fast paced role, responsibilities include:
• Planning and executing Talent Attraction Campaigns for a range of high profile customers both in the UK and globally
• Advising clients on recruitment best practices
• Campaign Planning
• Managing a team of account executives.
• All internal recruitment for the business
• Presenting to and winning new business

Aug 2008 – Mar 2011 · 2 yrs 7 mos · Greater Manchester

• UX Design, Front End Development, Marketing, Branding, Candidate Experience, Talent Attraction. Employer Branding, Candidate Sourcing

Jan 2007 – Apr 2008 · 1 yr 3 mos · Warrington, United Kingdom

• IT Recruiter - Full 360 Recruitment Consultant position, sourcing and recruiting Software Developers (C#, PHP, Java, .NET), Web Designers, Front End Developers, Project Managers, Testers, UX Specialists and Technical Support.

Sep 2006 – Jan 2007 · 4 mos · Runcorn

• Candidate sourcing, Candidate Interviews, Providing Temp and Perm employees to clients