Jul 2018 – Oct 2018 · 3 mos · Shanghai City, China

Aug 2013 – Jul 2018 · 4 yrs 11 mos · Shanghai City, China

• Typical hiring on:
• 1) Both management and IC level of technical roles, incl. Engineering Manager, Software Engineer, Data Scientist, Quality Engineer, Product Manager, System Admin, Technical Account Manager, Technical Support Engineer (English/Cantonese/Japanese), etc.
• 2) Commercial and operation roles, incl. Account Manager, Business Development Manager, Shipping Manager, Training Manager, Customer Service Specialist (English/Cantonese/Thai), etc.
• Talent Acquisition:
• Deeply involved in the full life-cycle of hiring process.
• Partner with hiring managers and build strong client relationships. Work closely with the business in order to well understand teams’ organization structure, responsibilities, strengths/weaknesses and key business drivers.
• Develop and implement sourcing strategies and hiring plans for specific reqs. Engage effective channels to source the right candidates in a timely manner.
• Interview and evaluate suitability of candidates against job description.
• In charge of the offer proposal and negotiation process.
• Conduct talent market intelligence research and report.
• Ensure all recruiting activities are consistent and completed accurately, incl. job posting, interview arrangement, metrics reporting.
• Talent Engagement:
• Responsible for eBay Employee Referral Program.
• Lead AWF resource to keep promoting eBay employer branding via Wechat.
• Maintain the existed sourcing channels, and improve innovative sourcing methods as well as search techniques.
• Create robust talent pipelines for future needs.
• Organize the job fair and participate in various recruitment events to approach passive candidates.
• Campus recruitment:
• Work out campus recruitment proposal and host campus talk.
• Guide TA intern on campus events promotion incl. campus video, content making on social medias, ie. Wechat, BBS, etc.
• Lead TA intern to maintain eBay intern program and make sure the whole process goes smoothly.

Sep 2012 – Jul 2013 · 10 mos · Shanghai City, China

• Strong command of communication and organization skills. Good at multi-task under pressure.
• Assist with implementation of campus recruitment.
• New employee transfer in and new hire onboarding process.
• Offsite meeting and activities arrangements. Consolidating the event feedbacks.
• Other daily staffing support to three depts., almost 100 folks.

Jul 2011 – Sep 2012 · 1 yr 2 mos

• This role helps me to have a good understanding of operation positions. Foster customer service sense, problem solving skills.
• Complete the investigation using multiple resources including reviewing PayPal activity, external activity on any associated websites, eBay activity, and other tools to link violating activity.
• Analyze data for evidence of lack of compliance with the Acceptable Use Policy and assist with correcting such deficiencies.
• Contact account holders to identify content of transactions or other potential activity. Maintain professional interaction with PayPal personnel and customers at all times.