Ashley Szehan Wee

Operations Associate

Singapore, Singapore11 yrs 1 mo experience

Key Highlights

Over 15 years of customer service experience.
Top Dog Winner at Datadog for Q3 2025.
Community Commitment Award Winner at WeWork.

Stackforce AI infers this person is a Customer Experience and Operations Management professional in the Co-working and Hospitality sectors.

Contact

Skills

Core Skills

Customer ExperienceOperations ManagementProblem SolvingCustomer ServiceHospitalityFinancial Advisory

Other Skills

Customer SupportCorporate EventsSalesInternal CommunicationsAttention to DetailOffice AdministrationMember RelationsCustomer EngagementChineseVendor ManagementEvent PlanningTeamworkWorking with TenantsMultitaskingInventory Management

About

I am a personable and experienced customer service professional with over 15 years of experience. Passionate about member experience, I bring smiles to my employees at Datadog Singapore! Together with my team, we strive to foster a happy, safe, and productive workplace. If you’re interested in learning more about my professional journey, connect with me on LinkedIn!

Experience

11 yrs 1 mo

Total Experience

3 yrs 3 mos

Average Tenure

2 yrs 2 mos

Current Experience

Datadog

2 roles

Senior Office Operations Associate

Promoted

Mar 2026 – Present · 1 mo · Singapore · On-site

Managing the Singapore Datadog office and supporting Mumbai co-working office.

Office Operations Associate

Jan 2024 – Feb 2026 · 2 yrs 1 mo · Singapore · On-site

Managing employee experience, including operations, catering, events, and engagement within the Datadog Singapore and Bangalore office. Top Dog Winner for 2025 Q3.

Wework

Community Associate

Feb 2022 – Dec 2023 · 1 yr 10 mos · Singapore

2023 Community Commitment Award Winner
GEM Award Winner for Going the Extra Mile (2023, Quarter 1)
Manage the building's daily operations, including vendor and enterprise account management
Conduct quarterly check-in with physical office members
Plan and organize monthly events, including networking events, for 9 floors of WeWork members at 30 Raffles Place
Facilitate sales tours for potential customers, highlighting key features and benefits of products and services, collaborating with leasing teams to drive sales growth
Introduce external partners to collaborate with WeWork partnership team

Customer ExperienceCustomer SupportCorporate EventsOperations ManagementSalesInternal Communications+14

Ministry of health (singapore)

Case Management and Acute Facilities Manager

May 2020 – Feb 2022 · 1 yr 9 mos · Singapore

Awarded the Public Service Medal (COVID-19)
Managed patient’s data and sorted the results according to the outcome of their tests (Covid positive/negative)
Facilitated and scheduled medical arrangements for patients at various medical institutes (Hospitals, Polyclinics, Private Clinics, CCFs, GQFs, SIFs and SDFs)
Led and executed workflow and policies in accordance with the DORSCON updates released by Government on a periodic basis
Guided and mentored trainees on the SOP and existing workflow

Internal & External CommunicationsProblem SolvingAttention to DetailMicrosoft ExcelChineseInterpersonal Skills+3

Singapore airlines

International Flight Attendant

Jan 2015 – Mar 2021 · 6 yrs 2 mos

Provided impeccable hospitality and World Class customer service to ensure all passengers' comfort in Business class, Premium Economy class, and Economy class
Conducted and ensured passengers adhered to all aviation safety rules and regulations
Liaised with colleagues, complex leaders, food caterers, ground handlers, and flight deck crew to ensure smooth flight operations
Served well-presented food and beverages to passengers while complying with food safety standards
Assisted passengers with special needs
Mentored new flight attendants on flight
Trained in First Aid and CPR

Customer ExperienceFlight SafetyHospitalitySpoken EnglishCreative Problem SolvingProblem Solving+6