Apr 2025 – Present · 1 yr 1 mo · London Area, United Kingdom · Hybrid

• I lead UK & European growth at Prodeets, a next-generation B2B data platform built for teams that want accuracy, flexibility, and real cost control.
• Most B2B data providers lock businesses into rigid, high-cost subscriptions (ZoomInfo, Cognism, Lusha, Apollo.io) - often paying more than 15000$ for data they never fully use. Prodeets takes a different approach.
• We deliver 99.9% human-verified B2B data on a pay-as-you-go credit model, allowing teams to scale data usage on demand and save 50–70% on annual data costs compared to traditional platforms.
• What Prodeets helps you achieve:
• Lead Generation: High-intent, conversion-ready prospects tailored by industry
• Data Enrichment & Append: Complete, verified business and contact records
• Market & Competitive Intelligence: Clear insights into industries, buyers, and competitors
• CRM Cleansing & Enhancement: Cleaner pipelines, better targeting, higher conversion rates
• Real-world impact:
• Sales teams reduce wasted data spend by up to 70%
• Marketing teams improve campaign targeting and ROI
• RevOps teams maintain clean, accurate CRMs without long-term contracts
• If you’re looking for industry-specific, niche, or competitor-focused B2B data - without being tied into expensive subscriptions - let’s connect.
• 📩 DM me for free sample data or a custom dataset tailored to your industry.
• Happy to share examples and show exactly how much you can save

Oct 2024 – Mar 2025 · 5 mos · England, United Kingdom

• Delivered £1 million+ in bulk wine sales to top corporate clients, driving growth during high-demand festival and seasonal periods
• Built and maintained strong client relationships through 50+ meetings and calls per month, tailoring solutions to meet unique business needs
• Negotiated pricing and managed invoicing processes, achieving 100% on-time payments and maximizing profit margins
• Collaborated with cross-functional teams—including logistics, finance, and marketing—to ensure flawless order delivery under tight deadline.
• Consistently exceeded sales targets by 20%+, even during peak buying seasons with intense pressure and large volumes.
• Managed complex accounts and coordinated efforts across 5+ departments to deliver exceptional client service
• Leveraged customer insights and buying trends to optimize sales strategies and prepare for a transition into Marketing Cloud, focusing on data-driven, personalized marketing

Jun 2024 – Present · 1 yr 11 mos · London Area, United Kingdom · Hybrid

• JZ Digital Consults is a boutique consulting startup focused on automation, AI, and Salesforce Marketing Cloud–led digital transformation for medium to large enterprises, government, and social care organisations.
• I work at the intersection of technology, data, and business outcomes, helping organisations reduce operational costs, improve customer and citizen engagement, and modernise legacy processes.
• What we do:
• Design and deliver Marketing Cloud–driven automation across customer and service journeys
• Build data-led, intent-driven solutions that support smarter decision-making
• Automate and digitise workflows for public sector, social care providers, and care homes
• Support organisations aligned with the UK’s digital transformation and social care modernisation initiatives
• Current focus areas:
• Salesforce Marketing Cloud (Journeys, Automation, Data & Personalisation)
• Process automation and AI-enabled workflows
• B2B data platforms and intent intelligence
• Government and social care digitalisation projects
• By combining hands-on delivery experience with a consultative, outcome-driven approach, I help stakeholders move from ideas to measurable results - whether that’s improved engagement, operational efficiency, or long-term scalability.
• Open to collaborations, partnerships, and consulting opportunities with organisations looking to adopt AI, automation, and Marketing Cloud–led transformation.

May 2024 – Nov 2024 · 6 mos · England, United Kingdom · Hybrid

• Supported 400+ luxury hotels worldwide—including Claridge’s, The Londoner, Grantley Hall, and Soneva Maldives—by delivering expert technical support and driving digital transformation.
• Provided consultative support for award-winning hospitality solutions: unified e-commerce, gift voucher platforms, and experience management systems.
• Enabled hotels to personalize guest journeys and boost revenue, with clients achieving up to 118% growth post-digital transformation.
• Guided partners in automation and digital marketing integration, resulting in a 70% increase in direct bookings and 68% growth in gift voucher sales.
• Thrived in a fast-paced, hybrid environment, collaborating across tech, sales, and operations to elevate guest experience and business outcomes.
• Key Skills: Luxury Hospitality | Product Support | Customer Experience | Automation | Digital Marketing | Hotel E-commerce | Global Client Management

Dec 2023 – May 2024 · 5 mos · England, United Kingdom · Hybrid

• Delivered consistent revenue and margin growth through high-volume inbound and upsell sales
• Independently generated £40,000+ margin, exceeding performance benchmarks
• Managed complex customer conversations while balancing commercial outcomes and customer satisfaction

Feb 2023 – Dec 2023 · 10 mos · Greater London, England, United Kingdom · Hybrid

• Supported enterprise-level software platforms and third-party integrations across eCommerce environments
• Acted as a key liaison between technical teams and customer-facing functions to resolve complex issues
• Strengthened understanding of technology-led solutions, integrations, and delivery models relevant to SI and consulting environments

Mar 2015 – Oct 2022 · 7 yrs 7 mos · India · Hybrid

• Led revenue growth and customer engagement initiatives across Credit Cards and Personal Loans portfolios within a highly regulated, enterprise banking environment
• Owned and contributed to revenue growth of ₹105–120 crores (£10–12m) through data-driven sales strategies and CRM-enabled execution
• Leveraged Salesforce CRM to optimise sales pipelines, improve forecasting accuracy, and reduce processing time by 40%, increasing team productivity by 20%
• Partnered with senior stakeholders to design and execute customer success and go-to-market initiatives, improving customer satisfaction by 30%
• Built and managed strategic partnerships generating ₹75m+ (£750k) in incremental revenue
• Led and mentored teams of 25+, increasing sales conversion rates by 30% while maintaining low attrition
• Delivered £1.47m annual cost savings through process optimisation and operational efficiency initiatives

Mar 2010 – Feb 2015 · 4 yrs 11 mos · India · On-site

• 📈 Team Growth: Scaled the team from 5 to 40+ associates in just two years
• ↳ Promoted from Agent to Manager, winning multiple Leadership Excellence Awards
• 🌍 High-Impact Campaigns: Led UK & US student outreach, connecting 10,000+ students/month with 100+ global universities
• ↳ Drove a 30% increase in company revenue
• ⚙️ Efficiency Gains: Streamlined calling systems and workflows, improving team productivity by 25%
• ↳ Consistently exceeded monthly KPIs and SLAs
• 🚀 Product Launch: Managed the end-to-end rollout of student lifecycle CRM software
• ↳ Acquired 20+ new educational clients across the UK & US
• 🤝 People Management: Maintained <5% attrition rate through mentorship, training programs, and a positive culture
• 🧩 Resource Optimization: Strategically aligned staffing, tools, and budgets to deliver client satisfaction and operational excellence

Jun 2008 – Jan 2010 · 1 yr 7 mos · On-site

• 📈 Lead Generation & Financial Sales:
• Generated high-quality leads for stock markets across USA, UK, and Australia by reaching out to potential investors interested in financial products.
• 🎓 Education Matchmaking:
• Connected students with universities and career programs by identifying their interests and matching them with the right schools across multiple regions.
• 📞 Phone & Direct Sales:
• Sold internet packages using persuasive sales techniques and clear communication, consistently exceeding sales targets in fast-paced, high-volume calling environments.
• 🔥 High-Volume Sales Expertise:
• Made hundreds of calls daily to close deals and expand the customer base across international markets.
• 🏆 Consistent Top Performer:
• Regularly recognized for surpassing sales goals and contributing to team success.
• Key Skills:
• 💼 Lead Generation | 📞 Phone Sales | 🤝 Direct Sales | 🌟 Customer Experience | 🎯 Target Achievement | 🌍 International Markets