Shivamm Mishrahh

Operations Associate

Lucknow, Uttar Pradesh, India6 yrs 7 mos experience

Key Highlights

Proven expertise in grocery retail operations.
Strong background in inventory and supply chain management.
Effective team leader with a focus on performance.

Stackforce AI infers this person is a Grocery Retail and E-commerce Operations Specialist.

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Skills

Core Skills

Grocery Retail OperationsInventory ManagementStaff ManagementLast-mile Delivery Coordination

Other Skills

online order fulfillmentteam leadershipsales and customer servicefinancial managementpromotions and displaysstore securityadministrative taskslogistics softwaredelivery schedule managementTeam BuildingMicrosoft ExcelAuditingtransportation planningCommunication with vendorscarriers and internal teams

About

I’m someone who enjoys solving problems and improving the way things work. I take pride in learning quickly, understanding the details and following through on what I commit to. In my work, I value clarity, collaboration and consistency. I like being part of projects where curiosity and ownership matter. Whether I’m working independently or supporting a team, I focus on delivering work that’s accurate, organized and useful. I also enjoy finding better systems, tools or processes that save time and make work easier for everyone involved. I’m always learning, and I’m motivated by opportunities that challenge me, build new skills and help me grow professionally.

Experience

Reliance retail

Relaince Retail Store

Jun 2024 – Present · 1 yr 10 mos · Lucknow

JioMart with hands-on experience in grocery retail operations, online order fulfillment, inventory management, and team leadership. Focused on delivering fast, accurate service while driving store performance and customer satisfaction.

grocery retail operationsonline order fulfillmentinventory managementteam leadership

Blinkit

Daer Store

Jan 2022 – May 2024 · 2 yrs 4 mos · Delhi NCR · On-site

Staff management: Recruiting, hiring, training, scheduling, and coaching employees
Inventory management: Taking inventory, placing orders, and managing stock levels
Sales and customer service: Helping sales associates, responding to customer complaints, and ensuring high standards of customer service
Store environment: Ensuring the store is clean and safe, and complying with health and safety regulations
Financial management: Preparing budgets, analyzing sales, and managing costs
Promotions and displays: Organizing special promotions, displays, and events
Store security: Implementing security systems and measures to protect merchandise
Administrative tasks: Managing time off, sick leave, and time tracking

staff managementinventory managementsales and customer servicefinancial managementpromotions and displaysstore security+1

Delhivery limited

Team Lead

Jul 2019 – Dec 2021 · 2 yrs 5 mos · Mahasi bahraich uttar pradesh · Hybrid

Last-Mile Delivery Coordinators plan, organize, and oversee the last leg of product distribution. They manage delivery schedules, coordinate with drivers and delivery personnel, and track the progress of deliveries using logistics software.

last-mile delivery coordinationlogistics softwaredelivery schedule management