Omkar Ghate

Product Engineer

Mumbai, Maharashtra, India2 yrs 1 mo experience

Most Likely To SwitchAI Enabled

Key Highlights

Expert in AI prompt engineering and workflow automation.
Proven track record in client relationship management.
Creative strategist with diverse industry experience.

Stackforce AI infers this person is a SaaS and B2B expert with a focus on AI-driven solutions and client engagement.

Contact

Skills

Core Skills

Ai PromptingWorkflow AutomationCreative DesignBrand Identity DevelopmentClient Relationship ManagementSalesTeam LeadershipLogistics ManagementCustomer Service Management

Other Skills

PrototypingResearch SkillsCreative ImagingSocial Media CampaignsCustomer ServiceClient CommunicationCRM ManagementCall center start-upresolvePersonal AssistanceCritical ThinkingAi EraAI for Business ProfessionalsIntelligence SystemsAI for Business

About

AI and automation enthusiast with experience across sales, operations, and tech, building systems that improve efficiency and customer experience. Designing prompts that think. Building AI that works.

Experience

2 yrs 1 mo

Total Experience

1 yr 4 mos

Average Tenure

2 yrs 1 mo

Current Experience

Media fusion l.l.c.

Sales Representative

Jul 2025 – Present · 9 mos · Dubai, United Arab Emirates · Remote

Specialized in pitching international clients (UAE, USA, Africa, India & GCC) for global B2B exhibitions covering machinery, lubricants, oils, mattresses, bedding & technology.
Successfully represented exhibitions like Furtech, PRS, MECAM, Sleep Expo, Bolat & MEFPU at Dubai World Trade Centre & Nesco Mumbai.
Proficient in handling end-to-end client communication — inbound & outbound calls, professional email correspondence, and CRM (Kylas) management.
Ensured high client engagement by resolving queries, sharing event insights, and driving participation.
Consistently contributed to event success by strengthening client relationships and achieving daily targets.

Customer ServiceResearch SkillsClient Relationship ManagementSales

Sovereign solutions pte ltd

Team Lead Manager

Dec 2024 – Feb 2025 · 2 mos · Mumbai, Maharashtra, India · On-site

Managed client relationships and demos for FMCG-focused tracking software, coordinating with demo executives to showcase capabilities. Contributed to reporting, meetings, and driving client engagement to boost sales.

Customer ServiceResearch SkillsClient Relationship ManagementSales

Inland world logistics

Team Leader

Apr 2024 – Dec 2024 · 8 mos · Maharashtra, India · Remote

Lead a team in managing sea and road logistics for Inland World Logistics, overseeing inbound calls, customer queries, and vehicle coordination for imports and exports. Delivered EOD reports, attended client meetings, and ensured timely, accurate logistics operations and strong client relationships

Call center start-upResearch SkillsTeam LeadershipLogistics Management

Jam research services

2 roles

Prompt Engineer

Promoted

Mar 2024 – Present · 2 yrs 1 mo · On-site

I currently work at JAM as an AI Prompt Engineer, where I design and optimize AI-driven assistants, workflows, and intelligent systems to solve real business problems.
My journey at JAM has been hands-on and end-to-end. I began as a Telecaller, gaining strong on-ground sales and customer interaction experience. I then moved into Research & Development (R&D), where I supported the creative department by researching tools, workflows, and technical solutions that improved execution and output quality. Today, I focus on AI prompt engineering, automation, and intelligent system design.
I have also worked across diverse industries and roles, including:
Sales Representative – Media Fusion L.L.C.
Team Lead Manager – Sovereign Solutions Pte. Ltd.
Team Leader – Inland World Logistics
Customer Service Specialist – Beyond Enough
Across these roles, I’ve consistently analyzed complex problems and translated them into practical, efficient strategies. I actively experiment with new tools, AI technologies, and methods to improve workflows, productivity, and outcomes.
My work involves prototyping, testing, and refining ideas, collaborating with cross-functional teams, and converting research insights into actionable results. I stay updated with emerging trends in technology and product design to drive forward-thinking innovation, while documenting and presenting insights that support key project decisions.
Passionate about turning curiosity into impact, I thrive on solving challenges creatively and building solutions that actually work in the real world.

Team LeadershipAI PromptingWorkflow Automation

Creative Designer

Mar 2024 – Oct 2025 · 1 yr 7 mos · On-site

Creating Engaging Posters and Videos for Innovative Marketing and Brand Promotion, Social Media Campaigns uploading,Brand Identity Development,

Research SkillsCreative ImagingCreative DesignBrand Identity Development

Beyond enough

Customer Service Specialist

Mar 2023 – Apr 2023 · 1 mo · Maharashtra, India · Remote

Managed bookings for entertainment services like water parks, amusement parks, and Timezone tickets, ensuring seamless reservations, exceptional customer service, and operational efficiency while consistently exceeding client expectations.

resolveCustomer ServiceCustomer Service Management