prangkhupha buragohain

Operations Associate

Sonari, Assam, India1 yr 10 mos experience

Key Highlights

Experienced in Soft Skills Training and Retail Operations.
Successfully managed training for multiple batches.
Passionate about workforce development and customer experiences.

Stackforce AI infers this person is a Retail and Training Specialist with a focus on operational excellence.

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Skills

Core Skills

Customer ServiceRetailSalesSoft Skills TrainingProject Management

Other Skills

scaningInvoicingBilling ServicesbillingBusiness AnalysisBatch ProcessingBatch ReleaseBatch ControlTrainingEducationTeam ManagementTeamworkTeam LeadershipTeam MotivationTeam Coordination

About

I am a dedicated professional with a diverse background in Soft Skills Training, Retail Operations, and Technical Systems. With a foundation in Computer Programming (ITI COPA) and a 1-year apprenticeship at ONGC, I enjoy combining technical knowledge with people-focused roles. My experience includes: Training & Leadership: As a Domain Trainer at Aerials Telecom Solutions (DDU-GKY), I successfully trained three batches and managed on-site training operations for Yazaki Company in Ahmedabad. Retail & Customer Success: 1.5 years at Metro Retail Pvt Ltd, where I mastered stock management, visual merchandising, and customer service to drive sales and store efficiency. I am passionate about workforce development, operational excellence, and providing great customer experiences. I am always looking to connect with professionals in the training, retail, or corporate sectors. Core Skills: Soft Skills Training, Inventory Management, Customer Service, COPA, and Team Management.