Justin Custer

Founder

Denver18 yrs 4 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Founder of cxconnect.ai, revolutionizing customer support.
  • Consulted Global 500s across 12 countries.
  • Expert in enterprise customer experience strategies.
Stackforce AI infers this person is a SaaS entrepreneur with expertise in customer experience and AI-driven solutions.

Contact

Skills

Core Skills

Business DevelopmentLeadership

Other Skills

AI InsightsReal-time customer serviceCustomer experienceBusiness Process ImprovementBusiness AnalysisIT StrategyBusiness Process DesignConsultingStart-upsEntrepreneurshipProduct ManagementStrategySoftware Project ManagementManagement ConsultingProgram Management

About

I'm Justin, and here's a snapshot of my story: -Now: Founder & CEO of cxconnect.ai -Prior: Consulted Global 500s with Accenture across 12 countries and 6 industries -Split time between Denver HQ and London 🎯My focus: We're proud to work with some of the world's most valuable and recognized brands, setting a new standard for how companies run their contact centers and improve service experiences for their customers 💡What we do: -AI Insights + Talk with your Data -Real-time customer service in 150+ languages -Easy, cost-effective, and quick to scale What you'll get by following me: -Insights on enterprise customer experience -Updates on transforming global support -The occasional hot take -When I'm not at the office, you'll find me in the mountains biking and skiing.

Experience

University of colorado boulder

Mentor

Sep 2013 – Present · 12 yrs 7 mos · Boulder, Colorado

  • Mentoring students at CU Leeds School of Business: http://leeds.colorado.edu/

Cxconnect.ai

Founder & CEO

Apr 2013 – Present · 13 yrs · Boulder

  • Enterprise customer support in every language.
AI InsightsReal-time customer serviceCustomer experienceBusiness DevelopmentLeadership

Citi

Consultant

Mar 2012 – Jan 2013 · 10 mos · NYC

Accenture

Consultant

Jun 2007 – Dec 2011 · 4 yrs 6 mos · Various

Education

The University of Texas at Austin

Bachelor of Science (B.S.) — Mechanical Engineering

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