Abhishek Singh

Program Manager

Bengaluru, Karnataka, India5 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led successful launch of AI Engineering program with IIT Roorkee.
  • Improved NPS to sustained 50+ levels in multiple programs.
  • Recognized for operational impact and promoted to Senior Program Associate.
Stackforce AI infers this person is a Program Manager in the Education and Corporate Training sectors.

Contact

Skills

Core Skills

Program ManagementBusiness OperationsProgram Operations

Other Skills

Program LaunchLifecycle & Experience ManagementP&L ManagementStakeholder ManagementCross-functional ExecutionOperations & Process ExcellenceMicrosoft ExcelMetrics & KPI OwnershipNPS ImprovementProcess OptimisationB2B Program DeliveryGoogle AnalyticsMetaBaseWebEngage

About

I build execution systems that make complex customer-facing programs scalable, reliable, and commercially sustainable. My work sits at the intersection of business operations, program delivery, and cross-functional execution. I focus on turning ambiguous operational challenges into repeatable frameworks that improve delivery stability, retention outcomes, and cost efficiency. At Scaler, I’ve led execution and governance of revenue-critical programs, built operating models and escalation frameworks, and driven capacity and lifecycle interventions that improved program reliability and contribution margins. My experience includes launching new service offerings, stabilising underperforming programs, and delivering corporate and enterprise training engagements. I’ve primarily worked in high-growth startup environments where I partner across product, operations, finance, and delivery teams to improve service execution and end-user outcomes. I’m particularly interested in roles where program ownership, operational scale, and measurable business impact are core to the work.

Experience

5 yrs 5 mos
Total Experience
1 yr 9 mos
Average Tenure
3 yrs 1 mo
Current Experience

Scaler

2 roles

Senior Program Associate

Promoted

Jan 2024Present · 2 yrs 3 mos · Bengaluru, Karnataka, India · On-site

  • Own end-to-end delivery for multiple large-scale online programs, partnering with leadership and cross-functional teams across content, instructors, operations, product, and tech
  • Drove program-level P&L outcomes through cost optimisation, delivery redesign, and improved commercials; initiatives launched in 2024 contributed significantly to online business profitability in 2025
  • Program-managed the 0–1 launch of an Advanced AI Engineering program in collaboration with IIT Roorkee, coordinating with IIT faculty, administration, and internal stakeholders
  • Led delivery for a B2B corporate training engagement for an international client, covering AI and AWS training for new hires
  • Stabilised underperforming programs by identifying curriculum and instructor gaps, driving cross-functional interventions, and improving NPS to sustained 50+ levels
Program LaunchLifecycle & Experience ManagementP&L ManagementStakeholder ManagementProgram ManagementBusiness Operations

Business Operations Associate

Mar 2023Jan 2024 · 10 mos · Bengaluru, Karnataka, India · On-site

  • Improved operational reliability by redesigning workflows and building Excel and Google Sheets–based automation tools
  • Supported large-scale cohort operations and cross-functional execution; recognised for impact and promoted to Senior Program Associate
Lifecycle & Experience ManagementOperations & Process ExcellenceBusiness Operations

Newton school

Operations Associate

Nov 2021Mar 2023 · 1 yr 4 mos · Bengaluru, Karnataka, India · On-site

  • Worked on learner experience and placement readiness initiatives, improving learner NPS by ~18 points
  • Partnered with placement teams to align learner profiles with hiring requirements
  • Launched a Java upskilling cohort for placement-ready learners, improving placement outcomes by ~7–8%
Program LaunchLifecycle & Experience ManagementProgram Management

Uable

Operations Associate

Nov 2020Nov 2021 · 1 yr · Bengaluru, Karnataka, India · Remote

  • Supported launch and delivery of extracurricular learning programs for students aged 6–12.
  • Coordinated online workshops with industry professionals from global technology companies.
Program LaunchMicrosoft Excel

Education

Bangalore Institute of Technology, BANGALORE-560 004

Bachelor of Engineering - BE — electronics and instrumentation

Jan 2015Jan 2020

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