Kumar Gaurish — VP of Engineering
I’m a product thinker who gets deeply curious about how systems work - and how they break. Over the past decade, I’ve gone from launching omnichannel CX suites at Exotel to scaling a One CX platform for 150M+ users at Airtel Africa. At Cars24, I focused on seller growth and conversion loops at scale. Now at NxtPe, I’m helping merchants in Sub-Saharan Africa collect payments better—with a stack that spans payments, credit, collections, and CX. I enjoy working at the messy intersection of technology, human behavior, and business incentives—especially where infrastructure is missing, and a product has to do more than just “work.” It has to build trust. What I’ve learned: Great products often come from quiet observation, not loud roadmaps. And that growth isn’t a hack—it’s the compound interest of empathy, iteration, and relevance. If you're also building for complexity—markets with fragmented infra, non-linear user behavior, or high-stakes outcomes—let’s talk.
Stackforce AI infers this person is a Product Leader in Fintech with a focus on user-centric solutions.
Location: Gurgaon, Haryana, India
Experience: 12 yrs 6 mos
Career Highlights
- Expert in building products at the intersection of technology and human behavior.
- Led product initiatives for 150M+ users at Airtel Africa.
- Strong background in omnichannel customer experience solutions.
Work Experience
NxtPe
Head - Product & Merchant Success (2 yrs 6 mos)
CARS24
Senior General Manager - Product & Growth (1 yr 7 mos)
Airtel Africa Digital Labs
Senior Product Manager (7 mos)
Product Manager (1 yr 7 mos)
CARS24
Senior Product Manager (6 mos)
Exotel
Product Manager (1 yr 11 mos)
SCA Technologies
Product Specialist (11 mos)
Zycus
Associate Tech Lead (2 yrs 6 mos)
Quick Heal
Jr Malware Research Engineer (5 mos)
Education
Master of Business Administration (MBA) at Department of Management Studies, IIT Roorkee
Bachelor's of Technology at Bharati Vidyapeeth