Rachita Tiwari

Head of Talent

Delhi, India10 yrs 4 mos experience
Highly Stable

Key Highlights

  • Reduced employee attrition rate from 32% to 18%
  • Managed an annual employee cost budget of 32.7 Cr.
  • Spearheaded transformative HR initiatives for operational efficiency.
Stackforce AI infers this person is a seasoned HR leader in Media and Oil & Gas sectors, specializing in HR transformation and analytics.

Contact

Skills

Core Skills

Hr Business PartneringTalent AcquisitionEmployee EngagementPerformance ManagementEmployee RelationsCsr

Other Skills

Stakeholder ManagementHR PoliciesCommunicationChange ManagementInternal MobilityDigital TransformationTalent ManagementDARWIN BOXTraining and Development (HR)HRBPCoachingWorkforce ManagementDisciplinary & Grievance ProceduresInvestigationSAP ERP

About

Seasoned HR leader with over 12 years of experience in People Strategy and HR transformation. I specialize in navigating complex HR challenges, including employee relations, organizational restructuring, and digital transformation, while ensuring compliance with policies and regulations. I excel in HR analytics and data-driven decision-making, leveraging insights to optimize resource allocation, mitigate risks, and drive performance development initiatives. I am recognized for spearheading transformative initiatives that optimize resources, enhance operational efficiency, and foster exceptional employee engagement and satisfaction. Key Achievements: - Managed an annual employee cost budget of 32.7 Cr., overseeing TA for over 150 employees, including mid-senior and senior hires, within 10 months. - Reduced employee attrition rate from 32% - 18% through targeted employee initiatives across 5 teams. - Designed and executed the "Saksham" Induction & Onboarding Program for the first batch of 11 Management Trainees, integrating them into various business functions. - Updated and maintained the Employee Database on SAP for 900 employees, ensuring data accuracy and accessibility. - Played a pivotal role in achieving 72% of the annual CSR target of 1.7 Cr for the Western Region, serving as a member of the CSR committee. Skills I'm Really Good at: Employee Relations, Stakeholder Management, HR Analytics, Change Management, and Employee Engagement. I am passionate about implementing process improvements, anticipating business needs, and providing innovative solutions that align with organizational objectives and drive continuous improvement. My track record includes driving positive change and fostering a culture of trust, accountability, and collaboration through effective stakeholder management and relationship-building. I get excited about opportunities where I can leverage my expertise to drive organizational growth and development. I love connecting with new people; you can reach me at rachitatiwari02@gmail.com

Experience

10 yrs 4 mos
Total Experience
4 yrs 8 mos
Average Tenure
11 mos
Current Experience

Zeapl.ai

Head of Human Resources

Jun 2025Present · 11 mos

Associated broadcasting co. pvt ltd (tv9)

Senior Manager HR

Jan 2023Dec 2023 · 11 mos · Noida, Uttar Pradesh, India · On-site

  • ● Spearheaded HR Operations for News9 Plus, the world's first News OTT platform, along with News9live.com, Business Channel, and News9 Plus Lounge Channel, overseeing a workforce of 650 employees.
  • ● Restructured and expanded the English website team, News9live.com, increasing team size from 27 to 80+ employees, contributing to achieving a targeted viewership of 5 million per month.
  • ● Orchestrated the establishment of a new team for the English YouTube channel & Business News within 25 days, assembling a team of 27 employees and achieving a current subscriber base of 798k.
  • ● Managed an annual employee cost budget of 32.7 Cr., overseeing TA for over 150 employees, including mid-senior and senior hires, within 10 months.
  • ● Designed and executed the "Saksham"- Induction & Onboarding Program for the first batch of 11 Management Trainees, integrating them into various business functions.
  • ● Streamlined the Training Calendar for Corporate and Regional offices, organizing 8 training sessions covering 900 employees across 4 locations.
  • ● Activated centralized Recruitment module in Darwin Box, enhancing recruitment efficiency and streamlining processes.
  • ● Leading the implementation of a digitized Performance Management system Personnel manual including Leave, Attendance, Payroll, and Code of Conduct in Darwin Box for 3000 employees across 5 locations, ensuring a robust and transparent appraisal system.
  • ● Handled company-wide HR communications, including quarterly newsletter-Niners, company-wide celebrations, and events coordination.
  • ● Finalized KRAs & KPIs for 7 Senior leaders in collaboration with the CEO and Head HR, setting up quantitative and qualitative metrics for 600 employees aligned with business objectives.
  • ● SPOC for disciplinary matters Including POSH cases for non-compliance with SOPs and Code of Conduct, ensuring adherence to company policies.
Stakeholder ManagementHR PoliciesHR Business PartneringEmployee RelationsCommunicationChange Management+6

Indian oil corporation limited

5 roles

HR Manager

Apr 2022Dec 2022 · 8 mos

  • ● Acted as the Regional HR Business Partner (HRBP) and Single Point of Contact (SPOC) for 900 employees across Gujarat and Rajasthan.
  • ● Led annual Workforce and Succession Planning initiatives for 600 employees across 17 locations, ensuring alignment with organizational goals and objectives.
  • ● Spearheaded the Annual Performance Appraisal process for 900 employees, implementing fair and transparent evaluation criteria to drive performance improvement.
  • ● Managed Talent Acquisition, Onboarding, and Induction processes for 45 new employees in Rajasthan and Gujarat, collaborating with local HRBPs to ensure a seamless transition.
  • ● Directed Training and Development initiatives for 300 employees, organizing 11 training sessions covering SAP Modules, Policy Matters, Ethics and Compliance, POSH, Performance Appraisal Module, and Wellness Initiatives. Introduced the e-file system in the Western Region in SAP, facilitating a fast and efficient approval process and providing easy access to repository documents.
  • ● Updated and maintained the Employee Database on SAP for 900 employees, ensuring data accuracy and accessibility. Played a pivotal role in achieving 72% of the annual CSR target of 1.7 Cr for the Western Region, serving as a member of the CSR committee.
  • ● Led the digitization of the Court Cases repository (e-CLMS) in SAP, spanning 17 years of data, improving accessibility and efficiency in managing legal matters.
Employee RelationsHRBPPerformance ManagementTalent AcquisitionTraining and Development (HR)Coaching+6

HR Manager

Promoted

Apr 2021Mar 2022 · 11 mos

  • ● Acted as the People and Policy custodian and HR Business Partner (HRBP) for 2200 employees in the Pipelines Division, overseeing HR & CSR matters nationwide. Led the annual True Index Survey completion for 1600 employees, ensuring compliance with 'Great Places to Work' standards and fostering a positive work environment.
  • ● Developed and streamlined the CSR Module in SAP for PAN India locations, supervising over 80 CSR projects with an annual budget of 82 Cr. Led the recruitment team in hiring 32 new employees, overseeing their induction and onboarding processes in SAP.
  • ● Managed corporate communications related to Women's Lead Trainings, CSR initiatives, and Code of Conduct matters, ensuring effective dissemination of information.
  • ● Spearheaded the publishing of 2 annual books on CSR titled 'Parivartan', including design, content finalization, e-Book digitization, and national event release with the Chairman of Indian Oil as Chief Guest.
  • ● Served as subject matter expert (SME) for the Code of Conduct and CSR policy for the Pipeline Division of IOCL, ensuring adherence to ethical standards. Contributed to the design of 'Aparajita', a training program for women re-entering the workforce after a career break, training over 45 employees across 3 phases of training schedules.
Employee RelationsTraining and Development (HR)SAP ERPCSRHR PoliciesPolicies & Procedures+5

Assistant Manager- Employee Relations

Promoted

Apr 2017Apr 2021 · 4 yrs

  • ● Served as the Single Point of Contact (SPOC) for employee grievances and policy-related matters for 4500 employees across 8 states in North India, ensuring timely resolution and adherence to company policies.
  • ● Managed an average of 72 disciplinary matters per month, serving as the Regional Custodian for POSH in the Northern Region of the Marketing Division, ensuring compliance with legal requirements and fostering a safe work environment.
  • ● Established a Database Management System (DBMS) on SAP to analyze trends in disciplinary matters, facilitating proactive measures to prevent future occurrences.
  • ● Acted as Subject Matter Expert (SME) for People and Policies, contributing to the Training & Development faculty panel, ensuring alignment with organizational goals and objectives. Conducted quarterly HR audits across 47 locations, ensuring compliance with legal regulations and health parameters, mitigating risks, and ensuring a safe work environment.
  • ● Implemented streamlined automated attendance systems in SAP, resulting in up to 12% reduction in overtime costs in the operation of 5 LPG bottling units, optimizing resource allocation and operational efficiency.
Employee RelationsDisciplinary & Grievance ProceduresCoachingLabor RelationsPolicies & ProceduresDatabase Management System (DBMS)+2

Employee Relations Officer

Promoted

Apr 2015Apr 2017 · 2 yrs

  • ● Orchestrated the inaugural recruitment program, hiring 57 apprentices within a 25-day turnaround time for North India, ensuring timely fulfillment of workforce requirements. Acted as the custodian of the External Vendor Management system in SAP, overseeing vendor relations and ensuring compliance with contractual agreements.
  • ● Formalized the attendance and leave module for 4500 apprentices in SAP, streamlining administrative processes and enhancing data accuracy. Drafted official communications including IOMs, Chargesheets, Show Cause Notices, and Warning letters as part of disciplinary matters, ensuring adherence to company policies and legal regulations.
HR Business PartneringEmployee RelationsEmployee GrievanceReport WritingInvestigationDatabase Management System (DBMS)+3

HR Officer

Jun 2013Apr 2015 · 1 yr 10 mos

  • ● Spearheaded the implementation of the Payroll module in SAP for 800 employees in Rajasthan, ensuring accurate and timely processing of monthly payroll.
  • ● Served as the SPOC for the Personnel manual in SAP, guiding employees on HR policies and procedures.
HR Business PartneringSAP ERPEmployee RelationsStakeholder ManagementPolicies & Procedures

Aviva india life insurance company ltd.

Summer Trainee

Apr 2012Jun 2012 · 2 mos · Gurgaon, India

  • Developed a detailed handbook for the HR business partner of the company enlisting tasks and responsibilities to be undertaken to ensure an effective on-boarding and induction program
  • Formulated ways to align HR function with the overall goals and objectives of different functions and company as a whole using HRBP
  • Evolved training material on introductory finance for non-finance executives of the organization
  • Contributed by developing a structured concise handbook for the new recruits as a guide to the organization as a part of the induction
  • Conceptualized timeline based orientation and acclimatization of the new recruits in the organization
  • Designed assessment forms to ensure the involvement of new recruits and supervisors

Education

Institute of Management Technology,Ghaziabad

PGDM

Jan 2011Jan 2013

Jamia Millia Islamia

Bachelor of Laws (LL.B.) — Law

Jan 2005Jan 2010

Amity International School,Noida

Jan 2001Jan 2005

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