Sumathi Sumathi

Operations Associate

Mumbai, India12 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in client and talent coordination.
Strong background in IT and data operations.
Proven track record in managing job support services.

Stackforce AI infers this person is a skilled Operations Manager in IT consulting, specializing in client support and talent acquisition.

Contact

Skills

Core Skills

Operations ManagementClient Relationship ManagementJob Support ManagementTraining Coordination

Other Skills

HiringTalent acquisitionOperation ManagementEquity Research SupportData OperationsInterview Preparation SupportTraining CoordinatorBusiness DevelopmentProject CoordinationClient Coordination

About

We at @ProSupport specialize in helping clients with job support, one-to-one training, and interview preparation support, ensuring they get the right guidance at the right time. My role involves understanding client needs, connecting them with skilled trainers and developers, and making sure the entire process runs smoothly. With a background in IT and data operations, I bring both technical understanding and strong coordination skills. Over the years, I have built trusted relationships with developers and trainers, which allows me to quickly match client requirements with the right expertise. Currently working as a freelance Operations Manager at Pro Support IT Consulting, I focus on creating a seamless experience for clients from training and interview support to ongoing job support. My goal is to bridge the gap between clients and technical talent by managing relationships, communication, and delivery end-to-end.

Experience

Prosupport it consulting

Operations Manager

Feb 2019 – Present · 7 yrs 2 mos

Lead overall operations for IT consulting services, including training, interview preparation, and job support programs.
Manage developer hiring and client coordination across India, US, UK, Singapore, and Canada.
Oversee onboarding of developers for live projects and provide client updates throughout the engagement.
Build partnerships with clients and ensure smooth project delivery.

HiringJob Support ManagementOperations ManagementClient Relationship Management

Keyns capital

Talent & Operation Specialist

Jul 2015 – Jan 2019 · 3 yrs 6 mos

Coordinated hiring and onboarding of software developers for client projects across multiple technologies.
Supported clients in identifying skill requirements and matching them with the right technical talent.
Managed data operations including candidate pipelines, CV databases, and project tracking.
Assisted in planning for job support and interview preparation services by building a pool of developers/trainers.
Acted as the bridge between clients, developers, and internal teams to ensure smooth execution of training and support projects.

Talent acquisitionOperations ManagementClient Relationship ManagementJob Support Management

Stoicstocks®

Operation Executive

Apr 2013 – Jun 2015 · 2 yrs 2 mos · On-site

Coordinated operations for equity research projects and client training programs.
Assisted research analysts with data collection, stock market reporting, and documentation.
Managed training schedules, connecting trainers with clients for stock market education.
Maintained client databases and provided operational support for workshops and one-to-one training sessions.
Built strong relationships with trainers, analysts, and clients to ensure smooth delivery of research and training services.

Operation ManagementEquity Research SupportTraining CoordinationClient Relationship Management