Rahul Majumdar

Director of Engineering

Pune, Maharashtra, India19 yrs 5 mos experience

Highly StableAI Enabled

Key Highlights

Led $40M+ global delivery portfolio.
Achieved 15-20% efficiency gains in delivery.
Founded a global delivery practice generating $8M+ revenue.

Stackforce AI infers this person is a Fintech and SaaS delivery transformation expert with a focus on AI-driven solutions.

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Skills

Core Skills

Program ManagementAi For BusinessCloud MigrationPractice BuildingCommercial GrowthBusiness Intelligence

Other Skills

Organizational DevelopmentStrategic PlanningP&L ManagementGlobal DeliveryChange & Risk GovernanceStakeholder ManagementProject ManagementCollaborative Problem SolvingCoachingProcess TransformationDesign ThinkingCommunicationDigital TransformationPmpAnalytics

About

Enterprise delivery shouldn’t depend on heroics. I build systems that make it predictable. As Program Director (EMEA) at NICE Actimize, I lead large-scale cloud (XSE) delivery transformation across global portfolios - managing 18 PMs and driving execution across Americas, EMEA, and APAC. My focus is simple: Standardize - Built the XSE Playbook and Global Knowledge Hub to drive consistent execution across 70+ concurrent programs. Automate - Created the Portfolio Intelligence Hub (AI-driven Project-on-a-Page), shifting visibility from reactive reporting to real-time decision-making. Scale - Established a cross-functional operating model aligning delivery, product, and operations. Impact: • 15-20% efficiency gains • 12+ weeks faster time-to-value • 30% reduction in QA effort I’m typically brought into high-pressure environments where delivery is unstable, visibility is poor, and outcomes are uncertain. I fix that by enforcing: • Clear accountability • Ruthless simplicity • Relentless execution If you’re trying to scale delivery, stabilize execution, or bring AI into real workflows - we’ll have something to talk about.

Experience

19 yrs 5 mos

Total Experience

5 yrs 3 mos

Average Tenure

3 yrs 8 mos

Current Experience

Nice actimize

2 roles

Director Program Management

Promoted

Apr 2026 – Present · 0 mo · Pune District, Maharashtra, India

Own delivery outcomes and operating model for XSE programs across EMEA and global execution.
Own portfolio stability, predictability, and executive visibility
Lead governance, escalation strategy, and recovery of high-risk programs
Define and scale delivery operating model across regions
Drive adoption of AI-led execution and real-time portfolio intelligence
Impact: Improved predictability, reduced escalation risk, stronger executive control

Organizational DevelopmentStrategic PlanningCloud MigrationP&L ManagementAI for BusinessProgram Management+10

Manager, Services Program Management, Actimize

Aug 2022 – Apr 2026 · 3 yrs 8 mos · Pune District, Maharashtra, India

Led execution of a $40M+ global delivery portfolio.
Managed 18 PMs across regions
Delivered XSE cloud transformation programs
Built playbooks, frameworks, and delivery standards
Implemented portfolio visibility and reporting structures

P&L ManagementPmpProgram ManagementCloud Migration

Nice systems

Manager Advanced Services

May 2016 – Aug 2022 · 6 yrs 3 mos · Pune Area, India

Founded and scaled a global delivery practice from $0 to $8M+ annual revenue. Built the Advanced Services unit from the ground up, growing a cross-functional team of 23 (Consultants, Architects, Developers) while maintaining industry-leading margins of 78%+ and CSAT of 90%+.
Key Impacts:
Practice Building: Transformed a reactive support function into a strategic revenue engine. Defined the service catalog, pricing models, and delivery methodology for high-complexity CX and Analytics programs.
Commercial Growth: Partnered with Sales to drive solutioning for enterprise accounts, directly influencing deal closure and repositioning Delivery as a competitive differentiator.
Global Execution: Managed concurrent high-value implementations across multiple time zones, ensuring technical scalability and seamless handover to support.
Talent Strategy: Hired, trained, and retained a high-performance team, creating a "Consultative Delivery" culture that blended technical depth with business acumen.

PmpCollaborative Problem SolvingPractice BuildingCommercial Growth

Ibm

Application Consultant - Cognos BI

Nov 2010 – May 2016 · 5 yrs 6 mos · Pune/Pimpri-Chinchwad Area

Led BI & Analytics delivery for global aviation and logistics giants (DHL, Malaysian Airlines).
Managed multi-region technical teams to deploy complex Cognos and SAP BI solutions, ensuring alignment with critical business KPIs.

Collaborative Problem SolvingCommunicationBusiness Intelligence

Cognizant technology solutions

Associate - DWBI & PM

Nov 2006 – Nov 2010 · 4 yrs · Pune/Pimpri-Chinchwad Area

Delivered BI and analytics solutions for global life sciences clients, focusing on clinical data integration and compliance-driven reporting. Collaborated with distributed teams to ensure scalability, accuracy, and timely delivery of enterprise analytics programs.
Key Highlights:
Supported large-scale BI transformations improving data visibility across global operations.
Built delivery discipline that became the foundation for subsequent leadership roles

Technical Solution DesignStakeholder ManagementBusiness Intelligence