Yue L.

Operations Associate

Singapore, Singapore6 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Expert in Trust & Safety systems and risk operations.
Strong background in data-driven decision support and digital transformation.
Fluent in English and Mandarin, thriving in cross-cultural teams.

Stackforce AI infers this person is a specialist in Risk Management and Operational Strategy within the Tech industry.

Contact

Skills

Core Skills

Platform Risk ManagementPolicy EnforcementMarket Research Project ManagementStrategic ConsultingStrategic LeadershipPeer MentoringQualitative ResearchData Analysis

Other Skills

Artificial Intelligence (AI)Risk ManagementCritical Incident ResponseProduct Lifecycle ManagementCritical ThinkingRenewable Energy StrategyData VisualizationBusiness-to-Business (B2B)NegotiationBusiness DevelopmentPresentation SkillsMandarinMarket AnalysisAttention to DetailOrganization Skills

About

Global Response Operations Specialist at Meta, working on Trust & Safety systems, risk operations, and enforcement workflows at scale. I work in environments where policy, data, and product systems intersect—building operational pipelines, improving processing efficiency, and supporting enforcement decisions through structured analysis and tooling. With academic training across 7 institutions in 4 countries (Chicago Booth & NYU alumni), and a background in big data, modeling, and programming, I bring a technical, system-oriented lens to operational and product-adjacent problem solving. My experience spans pipeline design, data-driven decision support, and digital transformation initiatives across tech, consulting, and sustainability-focused organizations. I’m particularly interested in how AI-enabled systems, platform enforcement, and scalable operations are designed, launched, and communicated—especially roles that sit at the intersection of product, operations, and go-to-market strategy, including Product Marketing, Product Ops, and Strategy & Analytics. Fluent in English and Mandarin, I thrive in cross-functional, cross-cultural teams tackling ambiguous problems where rigor, judgment, and systems thinking matter.

Experience

6 mos

Total Experience

6 mos

Average Tenure

6 mos

Current Experience

Kearney

Consulting Lab Intern

Mar 2025 – Jun 2025 · 3 mos · Chicago, Illinois, United States · On-site

As part of a highly selective, hands-on consulting program at Chicago Booth in partner with Kearney, our team is applying structured problem-solving methodologies to tackle a real-world strategic challenge. Acting at an associate-level capacity, we engage directly with the client, managing the project from problem breakdown to final recommendations.
Our work encompasses several critical areas:
Problem Structuring & Issue Tree Development
Market Research & Data Analysis & Modelling
Strategic Recommendations & Implementation Feasibility
Deliverables & Client Engagement

Market Research Project ManagementStrategic Consulting

The university of chicago booth school of business

Master Student Ambassador

Oct 2024 – Jun 2025 · 8 mos · Chicago, Illinois, United States · On-site

Mentored new students, providing guidance and support to help them acclimate to the campus environment.
Organized and delivered engaging presentations during information sessions, enhancing attendees’ understanding of academic programs and campus life.

Strategic LeadershipPeer Mentoring

Nyu stern school of business

Research Assistant in Consumer Behavior

Jul 2023 – Oct 2023 · 3 mos · New York, New York, United States · Hybrid

Created visual representations and logic mind maps to identify and clarify elements influencing personality using Lucidchart.
Conducted a pilot study on time, advancing research and formulating experimental designs; improved the robustness of the research framework.
Revamped survey questions, layouts, and flows for an information and privacy study using Qualtrics.
Oversaw four interviews, performed text analysis using Rstudio.

Qualitative ResearchData Analysis