M N D Shenoy

Co-Founder

Bengaluru, Karnataka, India33 yrs 3 mos experience

Highly Stable

Key Highlights

35+ years in sales and service network management
Expertise in product sourcing and vendor management
Leadership in consumer electronics and mobile handsets

Stackforce AI infers this person is a seasoned leader in Consumer Electronics and Mobile Handsets with extensive operational expertise.

Contact

Skills

Core Skills

Customer Service OperationsBusiness PlanningProduct ManagementCustomer Care ManagementProduct DevelopmentProcurementService Operations

Other Skills

End to End Service OperationsBudgetingKPI ManagementSLA DeliveryImplementationManaging Service OrganisationOEM DevelopmentVendor DevelopmentEffective Market PositioningChannel DevelopmentManagementProduct SupportBusiness conceptionSourcingPrice control

About

Product head & service operations leader with 35+ years of experience in establishing and managing sales & service networks. Proven expertise in product & component sourcing, vendor & channel-partner management.

Experience

33 yrs 3 mos

Total Experience

4 yrs 1 mo

Average Tenure

Current Experience

Wealth creators india

Investor

Oct 2020 – Present · 5 yrs 7 mos · Bengaluru, Karnataka, India · On-site

R-logic technology services india pvt ltd

General Manager Samsung Front end

Jun 2018 – Nov 2019 · 1 yr 5 mos · Bengaluru, Karnataka, India · On-site

Cube training academy

Chief Operating Officer

Mar 2017 – May 2018 · 1 yr 2 mos · Greater Bengaluru Area · On-site

Flex

DIRECTOR - CUSTOMER SERVICE OPERATIONS

Aug 2013 – Oct 2016 · 3 yrs 2 mos · Bengaluru Area, India · On-site

End to End Service Operations
Budgeting
KPI Management & SLA Delivery
Business Planning &Implementation
Managing Service Organisation as Independent Profit Canter,
OEM Development & Vendor Development,
Product Development, Effective Market Positioning,
Channel Development & Management and Product Support.

End to End Service OperationsBudgetingKPI ManagementSLA DeliveryBusiness PlanningImplementation+9

Reach distributors (india) private limited

Chief Technology Officer

Jan 2009 – Aug 2013 · 4 yrs 7 mos · BANGALORE

26 Years of Experience in Consumer Durables and Office Automation Industry
Heads Product Division-Business conception, Budgeting, Sourcing, Price control and Profitability
. Product Design, Development and Effective Market Positioning.
. Customer Care management - as independent profit center
. Vendor & OEM Development
. Channel Development and Management
. Spares Management - Planning, Procurement & Inventory Management

Business conceptionBudgetingSourcingPrice controlProfitabilityProduct Design+12

Sanyo manufacturing corporation

Product Head - Home Appliances

Feb 2007 – Jan 2009 · 1 yr 11 mos · BANGALORE

Product Development & Procurement, PSI Control, Price Control and Inventory management.
Revenue Targets, Business Reviews, Corrective Measures to improve Overall Business.

Product DevelopmentProcurementPSI ControlPrice ControlInventory ManagementRevenue Targets+2