Ruchi Kumari

Security Consultant

Kolkata, West Bengal, India5 yrs experience

Key Highlights

Proven leadership in customer retention strategies.
Strong analytical skills in business development.
Expertise in managing customer service operations.

Stackforce AI infers this person is a skilled professional in Business Strategy and Customer Retention within the IT services industry.

Contact

Skills

Core Skills

Business StrategyCustomer Retention

Other Skills

Microsoft OfficeLeadershipMicrosoft ExcelBusiness DevelopmentBusiness AnalysisBusiness PlanningManagementTeam ManagementCustomer-focused ServiceRetention StrategiesCustomer SatisfactionCustomer Service OperationsAzure Active DirectorySocial MediaSQL

Experience

5 yrs

Total Experience

1 yr 3 mos

Average Tenure

Current Experience

Accenture

2 roles

Security Delivery Senior Analyst

Promoted

Sep 2022 – Jul 2023 · 10 mos · Kolkata, West Bengal, India

Microsoft OfficeLeadershipMicrosoft ExcelBusiness DevelopmentBusiness StrategyCustomer Retention+9

Information Technology Security Analyst

Aug 2021 – Aug 2022 · 1 yr · Kolkata, West Bengal, India

Cognizant

Senior Systems Engineer

Dec 2019 – Jul 2021 · 1 yr 7 mos · Kolkata Area, India

Glowroad.com

Manager-Growth

Sep 2018 – Jun 2019 · 9 mos · Bengaluru Area, India

Meesho

Social Media Executive

Sep 2017 – Aug 2018 · 11 mos · Bangalore

Education

Siliguri Institute of Technology

Bachelor of Technology (BTech) — Electronics and Communications Engineering

Jan 2012 – Jan 2015

Goverment Women's Polytechnic, Bokaro, Jharkhand

Diploma — Electronics and Communications Engineering

Jan 2008 – Jan 2011

D.A.V Public school Moonidih, Dhanbad

Jan 1994 – Jan 2007

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