Shaina Santiago

Head of Talent

Valenzuela, National Capital Region, Philippines3 yrs 6 mos experience
Most Likely To Switch

Key Highlights

  • Expert in optimizing candidate experience.
  • Proven track record in recruitment coordination.
  • Strong leadership in global coordination teams.
Stackforce AI infers this person is a Recruitment Coordination Specialist in the SaaS industry.

Contact

Skills

Core Skills

RecruitingCandidate ManagementScheduling

Other Skills

Candidate ExperienceInterview SchedulingStakeholder ManagementContinuous ImprovementGoodtimeAdministrative AssistanceCommunicationSlackConfidentialityMeeting SchedulingEmployee EngagementProblem SolvingInterpersonal SkillsTeam CoordinationTalent Management

About

I bring a proven track record in recruitment coordination, driven by a passion for optimizing the candidate experience and ensuring a smooth flow of the entire hiring and interview process.

Experience

3 yrs 6 mos
Total Experience
1 yr 8 mos
Average Tenure
1 yr 10 mos
Current Experience

Zendesk

2 roles

Recruiting Coordination Operations Team Lead

Promoted

Jan 2026Present · 4 mos

  • Team Lead for a global coordination team (AMER, LATAM, EMEA, APAC). I manage end‑to‑end interview scheduling, partner with stakeholders across regions, and lead continuous improvement initiatives and projects that optimize workflows and enhance the candidate experience.
Candidate ExperienceInterview SchedulingStakeholder ManagementContinuous ImprovementRecruitingCandidate Management

Recruitment Coordinator

Jul 2024Present · 1 yr 10 mos

  • Supports the EMEA Region in organizing interview schedules using Goodtime, covers the APAC and AMER region if needed.
  • Provide seamless communication between candidates and hiring teams. Proficiently manages calendars, handling last-minute changes, and maintaining efficiency throughout our recruitment process.
GoodtimeAdministrative AssistanceCommunicationCandidate ManagementScheduling

Axalta

Recruitment Coordinator

Oct 2022May 2024 · 1 yr 7 mos

Candidate ManagementAdministrative Assistance

Korn ferry

Junior Recruitment Coordinator - EMEA

Sep 2022May 2024 · 1 yr 8 mos · Manila, National Capital Region, Philippines

  • Manages interview scheduling, candidate onboarding, and pre-employment documentation. Skilled in creating and managing contracts, coordinating interviews, and ensuring a smooth transition for new hires.
  • Proficient in maintaining compliance with company policies and employment laws while providing a seamless and efficient experience for candidates and hiring managers alike.
  • Adept at using HRIS systems and collaboration tools to streamline recruitment processes and contribute to team success.
Candidate ManagementScheduling

Education

Polytechnic University of the Philippines

Bachelor of Science - BS — Psychology

Jun 2018Oct 2022

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