Ankit Khanna — DevOps Engineer
Cloud Engineer and customer-focused technical advisor with 6+ years of experience helping enterprise organizations design, optimise, and operate scalable cloud environments. Currently supporting enterprise customers at Amazon Web Services, where I partner closely with engineering, operations, and leadership teams to solve complex infrastructure challenges and drive long-term cloud success. I specialise in AWS architecture, Infrastructure as Code (CloudFormation/Terraform), and advanced troubleshooting, with a strong focus on customer outcomes. As a CloudFormation Subject Matter Expert and Quality Champion, I have maintained 100% customer satisfaction while leading technical training, managing critical escalations, and delivering root cause analysis for high-impact issues. AWS Solutions Architect – Professional certified, with experience across multi-cloud environments (AWS, Azure, GCP), automation, monitoring, and cost optimisation. What I bring: - Trusted technical advisor for enterprise cloud customers - Architecture guidance, PoCs, and best-practice recommendations - Incident management, escalation ownership, and RCA - Customer enablement through training and technical presentations - Infrastructure automation using CloudFormation, Terraform, Python, and CI/CD - Monitoring and observability with CloudWatch, CloudTrail, Datadog I’m currently open to opportunities in: Technical Account Manager | Customer Success Engineer | Cloud Support Engineer | Cloud Engineer If you’re looking for someone who combines deep cloud expertise with strong customer ownership and communication, let’s connect.
Stackforce AI infers this person is a Cloud Infrastructure Engineer with expertise in enterprise solutions and customer success.
Location: Dallas, Texas, United States
Experience: 7 yrs
Skills
- Customer Success
- Cloud Computing
Career Highlights
- 6+ years of cloud engineering experience
- AWS Solutions Architect – Professional certified
- 100% customer satisfaction as CloudFormation SME
Work Experience
Amazon Web Services (AWS)
Cloud Support Engineer (4 yrs 8 mos)
SearchStax
Software Engineer (11 mos)
Associate Software Engineer (1 yr)
National Informatics Centre, MeitY
Software Engineering Intern (5 mos)
Education
Master of Science - MS at The University of Texas at Arlington
Bachelor of Technology - BTech at Dr. A.P.J. Abdul Kalam Technical University
Higher Secondary School at Central Board of Secondary Education