Sep 2019 – Present · 6 yrs 7 mos

• PROJECT SCOPING
• To facilitate requirement gathering interviews, conduct workshop, issue clarification, review documentations, and sign off by all stakeholders.
• PROJECT BUDGETING, PLANNING & SCHEDULING
• Estimation of project considering organizational goals, review the estimates and communicate plan to all the stakeholder for required budget and resources to successfully executing the project.
• Prepare detailed project schedule and baseline the same. Managing changes to ensure on time delivery of the project.
• QUALITY & RISK PLANNING
• Identify the quality goals & processes with the help of quality team. Plan for training the team and prepare a comprehensive quality plan to ensure high quality delivery.
• Creating Risk management plan by identifying the risks and mitigation plan to minimize adverse impact to the project.
• TRANSITIONING & PRODUCTION SUPPORT
• Perform portfolio analysis, plan transition and executing activities as per the plan to get into steady state as agreed with customer.
• Schedule, monitoring, review and control the production support project. Meet the agreed SLA to successfully execute the project to client.
• PROJECT TRACKING, CONTROL & REPORTING
• Allocation of work to right people, track the project scope, schedule, quality, resource requirement, financial, risk SLAs, take corrective measures and communicate to all stakeholders per communication plan.
• CLIENT MANGEMENT
• Build formal & informal customer relationship at project level by engaging them regularly .Providing regular reports, value articulation, managing expectation & scheduling CSAT survey to increase customer satisfaction.
• KNOWLEDGE MANAGEMENT
• Document and share team learning from project, building information repositories and leverage knowledge from other project to drive higher efficiency and effective organization knowledge.

Nov 2008 – Present · 17 yrs 5 mos

Nov 2008 – Nov 2008 · 0 mo