Mar 2024 – Present · 2 yrs 1 mo · Melbourne, VIC · Hybrid

• We experiment and launch sustainable social enterprises and products that add value to people. We believe that work can function as a place of psychological safety, connection, and belonging, strengthening family units and communities by extension - and this is what we are setting out to prove:
• Organisations can be financially sustainable, do good for others, and be good to those within it.
• We are a social enterprise ourselves, offering social impact measurement, innovation, strategy, and leadership advice and implementation.
• Functioning as a Swiss Army knife for your needs and opportunities.
• 50% of our profits go towards direct donations, pro bono work, and capacity building programs.
• We provide a combination of full fee, reduced fee and pro bono work to organisations and individuals based on financial capacity.

Feb 2024 – Present · 2 yrs 2 mos · Australia · Remote

• Accelerating industry excellence and innovation by creating safe, inclusive workplaces with gender parity and equitable policies.
• Recently launched:
• www.tedistandards.com

Oct 2020 – Jan 2024 · 3 yrs 3 mos · Melbourne, Victoria, Australia · Remote

• Helping grassroots organisations, government bodies, large NFPs and philanthropy drive change throughout Australia.
• Reported to the CEO as part of the core Leadership Team that shaped the business over the last 3 years, working across strategy, product, sales, engineering, data and delivery.
• Built the capacity of our clients across the sector and created a platform to allow trusted, easy access and use of Government data and other open data sources, linked with private data, for use in analysis, grants, measurement, evaluation and learning.
• Formed trusted relationships across the social sector as I delivered outcomes that were influenced by and co-designed with not-for-profit clients
• Led data professionals on consultant data analyst work for a variety of clients
• Provided strategic advice and decision-making for the CEO and Board
• Managed product strategy, roadmap, team priorities, and team wellbeing
• Champion of internal data platform used to analyse engagement and impact business metrics
• Identified and explored strategic data and technology partnership and integration opportunities
• Seer Data & Analytics is a centralised data visualisation and analytics platform, aimed at solving some of the issues in the not-for-profit space around collecting, generating and sharing data insights to help organisations identify and focus on the real work on the ground more effectively.

Jan 2020 – Jun 2020 · 5 mos · Greater Sydney Area

• A 7-part miniseries in which #WeAskWomen about their passions, careers, lives and journeys, showcasing the wonderful role models we have in the tech industry.
• Launched for #IWD2020 - sign up on our website to keep up with what we do.
• www.womenweworkwith.com

May 2019 – Oct 2020 · 1 yr 5 mos · Sydney, Australia

• Large adtech organisation with offices in New York, Singapore and Sydney, curating a marketplace of retail check-out flow offers with personalised recommendations. Worked across two teams, building data integrations and pipelines to support the processing of millions of records of client data using cloud services, as well as developing end-to-end monitoring using a variety of technologies, while considering the legal and ethical implications of our work. Acted in both a team lead and product manager capacity to my team when those spots were suddenly vacated. Facilitated a Women in Engineering support network that aimed to create better opportunities for sharing and collaboration, started a mentoring program, and continually drove change by identifying company-wide areas for improvement and presenting ideas and solutions to relevant parties (Head of People, CEO, CTO, Engineering department). Shortly after I left, the organisation started turning over more than $1 billion of revenue a year.

Jan 2016 – Apr 2019 · 3 yrs 3 mos · Canberra, Australia

• Early employee of the fast growing Canberra tech startup, watching it grow from 20 employees to 100. The offering was a big data managed services platform with over 1000+ customer servers/nodes.
• Led the delivery of multiple projects and worked as a software engineer across a variety of technologies, primarily building charting, dashboard, automation, monitoring, alerting, security, governance and tooling systems. There was no product management function or differentiated engineering roles/teams, so all engineers were generalists across the entire stack with end-to-end responsibility for initial design, technical scoping documentation, peer review, development, testing, deployment, monitoring, alerting and incident response playbooks.
• With multi-billion dollar customers even then, this organisation was acquired by a large US entity in 2022.

Jul 2014 – Jul 2014 · 0 mo · Canberra, Australia

• Short 3-week internship with a start-up producing software for the medical industry. Learned and worked with AngularJS on the front-end. Practiced the Agile methodology, going through testing and review processes for code changes I made. Also got a chance to be involved in some UX Testing.
• Though quite overwhelming due to its short duration and steep learning curve for me at the time, what I remember most about this internship was the great mentor I had, who was encouraging and patient with me the whole way; and also the touching story behind the founder's motivation for starting SmartWard - both things that have left a lasting impression on me.

May 2014 – Jan 2016 · 1 yr 8 mos · Canberra, Australia

• Various duties for the Melbourne-based small business included:
• System automation
• WordPress maintenance - posts and pages
• Helpdesk and phone support
• Phone sales/marketing coordination
• CRM data entry and data management
• Order processing and event registrations
• Appointment scheduling
• Social media marketing management
• Client directory maintenance
• General personal assistant duties to company founders
• Research, writing and copy-editing content
• Software Tools
• Helpdesk software: Groove
• CRM software: Infusionsoft
• Scheduling software: Timely
• Social media: Facebook, Twitter, Google+, LinkedIn
• CMS: Wordpress
• Task management: Asana, Infusionsoft
• Google Apps: Gmail, Google Drive
• Internal communication: Skype
• Graphic design: Adobe Photoshop CS5
• Workshops/Training Attended
• Infusionsoft University, Melbourne (29 Sept - 1 Oct 2014)

Jun 2012 – Oct 2015 · 3 yrs 4 mos · Canberra, Australia

• This position gave me the unique opportunity to sit in on a lot of the conference sessions, covering topics in business, leadership, communication, and personal development, with insights from a few memorable presenters inspiring me greatly along the way.
• Highlights:
• Women in Leadership Summit 2013, MAY (Liquid Learning)
• Business Analytics Conference 2013, FEB (Liquid Learning)
• Executive Officers’ Forum 2012, SEP (Liquid Learning)

Jan 2012 – Feb 2012 · 1 mo · Doha, Qatar

• Short sales contract while overseas, sourcing leads and driving proposals. Contacted 150 organisations and had meetings with high-profile organisations, including Qatar Airways, Marriott, Vodafone, Wyndham, and Qatar Foundation.

Jul 2011 – Feb 2013 · 1 yr 7 mos

• Started out as a Virtual Assistant to the founder, working remotely and across timezones, but quickly became an integral part of this startup, wearing many hats along the way, including Editor-in-Chief of this tech-focused digital youth magazine.
• Managed partner relationships with the Middle Eastern PR firms representing brands like Samsung, PlayStation, Razer, BlackBerry and the like, as well as various film distributors and event organisers in the region.
• During the course of my time with Youth Arabia, we formed new relationships with more product vendors we were interested in reviewing/marketing, and strengthened existing relationships, formalising partner agreements where services and products were to be provided in exchange for media coverage on our website or social media platforms, usually in the form of blogs, advertisements, videos, or creative marketing campaigns by our amazing group of student graphic designers.
• I was working closely with one of the founders on a daily basis and soon became a valuable business consultant, as well as a close confidante, to both the founders through the ups and the downs of managing this startup through its defining period.
• Though Youth Arabia was dominating its niche market at its peak in 2012, it didn't make it past 2013 due to an unexpected tragedy.
• Looking back on it, I am honoured to have had the chance to be a part of it - it certainly challenged me on both a professional and personal level, allowing me to learn a lot about myself through it.
• Some of what I did included:
• Developing business strategy
• Handling partner relations, proposals and negotiations
• Project management, acting as an intermediate between clients, company founders, and a team of 20

Sep 2009 – May 2010 · 8 mos · Qatar

• Conducted over 200 face-to-face survey interviews, sourced participants, co-handled data encoding and input, and carried out minor questionnaire testing and feedback.
• Worked with Professor Norizan Mohd. Kassim
• Stanford’s Who’s Who Network
• Recipient of 2005 Award of Excellence from McGraw Hill Publishing
• Research Grant Award from the Qatar National Research Fund worth $105,000
• Over 50 scholarly publications