Sep 2022 – Apr 2023 · 7 mos · Bengaluru, Karnataka, India · Hybrid

• Managed Finance Operations charter for the organization. My key result areas included lender alignments for various loan constructs, loan disbursals, loan repayments, minimising manual interventions, and implementing DLG compliances.
• Also, led ZOHO CRM implementation across 4 teams - Sales, Customer Success, Credit Operations and Collections

Apr 2022 – Sep 2022 · 5 mos

• Managing product requirements for the entire Order Management system including -
• 1. Workflows around inventory sync, order creation, order routing, shipments creation, invoicing, and returns from 75+ Marketplaces and Carts worldwide.
• 2. API integrations across the ecommerce partner ecosystem including different channels, shipping providers, ERP systems, etc.

Jan 2021 – Mar 2022 · 1 yr 2 mos

• My focus areas included the Order Routing and the Finance charters in the Order Management module and the Purchase and Vendor workflows in the Warehouse Management module.

Aug 2019 – Jan 2021 · 1 yr 5 mos · Gautam Buddha Nagar, Uttar Pradesh · On-site

• Product Manager, Search
• My key result areas include -
• Content audit and quality assurance of search results pages
• Insights and case studies on gaps where Search doesn't perform optimally
• Implementing machine learning models to improve search query understanding
• Building PowerBI dashboards for search result clicks and conversion tracking
• Awarded the "Best Performer of the Month" for October-2020

Apr 2018 – Aug 2019 · 1 yr 4 mos · Cochin Area, India · On-site

• My focus areas were Analytics and Blockchain applications in Financial Accounting, Audit, and Risk Advisory products for one of the Big 4 Audit firms.
• As a product owner, my responsibilities included
• conducting market research, industry studies, and competitor analysis;
• identifying gaps for product development, support, and enhancement
• creating and presenting key artifacts such as business case documents, wireframes, etc.
• creating product backlogs for developers, managing requirements in TFS, doing feature testing
• working with UI/UX, Development, and QA teams for solutioning and product delivery

Oct 2017 – Oct 2017 · 0 mo · Lat Krabang, Bangkok, Thailand

• Simulated existing distributors' P&L in General Trade (at the distributor level and consolidated them at the national level) to get an estimate of the financial status of each distributor and the entire GT channel.
• Recommended one financial compensation model that would apply to all distributors. The new financial model was focused on both sales as well as investing in the right fundamentals (i.e. right compensation, right headcount, right beat plan, etc.).

Apr 2017 – Jan 2018 · 9 mos · Udaipur Area, India

• Developed EmoSmart program, which focuses on the broader spectrum of positive youth outcomes like social-emotional climate classrooms and systematic processes for modeling and cultivating emotional and social competencies to give all students behavioral benefits that lead to their success later in life.
• http://lifeandjoy.org/

Jul 2014 – Jun 2016 · 1 yr 11 mos · Unitech Infospace, Kolkata · On-site

• I worked on a Property Management System. My responsibilities included -
• design and develop the new UI framework which supports multiple logins from 650+ properties
• inspect and fix performance bottlenecks
• improve the application architecture to decrease fetch and response time
• conduct knowledge transfer sessions.
• Awarded the “Incredible Team” in appreciation for the contribution to the company in Q3 ‘15