Teresa Pena

CEO

Bowling Green, Kentucky, United States17 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 25 years of retail management experience
  • Passionate about team development and growth
  • Strong focus on customer experience and satisfaction
Stackforce AI infers this person is a Retail Management expert with a strong focus on customer experience and team development.

Contact

Skills

Core Skills

Sales ManagementCustomer ExperiencePlanningNew Store Development

Other Skills

Microsoft OfficeSocial MediaMannequin StylingDistrict ManagementDiversity, Equality, and Inclusion (DEI)New Store OpeningsRetailMerchandise PlanningApparelShrinkageProfitInventory ControlWindow DisplaysFashionPlanograms

About

I am a Wife, a Mom, and a Financial Educator. I am passionate about people and helping them achieve their dreams! I have been a Retail Store Manager for the better part of the past 25 years, helping stores exceed their goals and helping team members grow and develop. People always come first no matter what! When asked what makes me the most proud of all of my achievements, it is never the awards or finishing in the top of the company that I talk about. Instead, it is always the people who I have lead, taught, and trained along the way that have grown to achieve their goals.

Experience

17 yrs 3 mos
Total Experience
2 yrs 5 mos
Average Tenure
3 yrs
Current Experience

Synchrony

2 roles

VP, Regional Credit Sales Manager

Promoted

Jan 2026Present · 3 mos

Credit Sales Manager

Apr 2023Jan 2026 · 2 yrs 9 mos

Fedex office

Senior Store Manager

Jul 2019Apr 2023 · 3 yrs 9 mos

Sales ManagementMicrosoft OfficePlanningCustomer Experience

Aspen square management

Community Manager

Jul 2017May 2019 · 1 yr 10 mos · Naples, Florida Area

Social MediaMicrosoft OfficePlanningCustomer Experience

Express

Store manager

Oct 2012Jun 2016 · 3 yrs 8 mos

Sales ManagementMannequin StylingMicrosoft OfficeDistrict ManagementPlanningNew Store Development+1

Tween brands

2 roles

Store Manager

Jul 2010Oct 2012 · 2 yrs 3 mos

Sales ManagementMannequin StylingPlanningCustomer Experience

Store Manager

Oct 2007Jul 2009 · 1 yr 9 mos

Sales ManagementMannequin StylingPlanningCustomer Experience

Delias

Store Manager

Jul 2009Jul 2010 · 1 yr

Sales ManagementMannequin StylingPlanningCustomer Experience

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