Aakash Jaiswal

Business Development Executive

Mumbai, Maharashtra, India9 yrs 8 mos experience

Highly Stable

Key Highlights

Expert in steel product sales and market expansion.
Strong background in compliance and risk assessment.
Proven ability to build long-term customer relationships.

Stackforce AI infers this person is a B2B Sales and Compliance Specialist in the Steel industry.

Contact

Skills

Core Skills

Steel Product SalesKey Account ManagementCompliance OperationsRegulatory ComplianceProduct ClassificationCustomer Relationship Management

Other Skills

Internal ComplianceContinuous ImprovementProduct ComplianceFederal & State Regulatory ComplianceOrganization SkillsE-CommerceEasily AdaptableSQLTraining FacilitationCustomer Escalation ManagementEscalation ResolutionSupervisory SkillsCompliance AssessmentsSkilled Multi-taskerCompliance Auditing

About

Sales & Marketing professional in the Steel industry, specializing in business development, key account management, and strategic market expansion. Working with industrial clients across sectors such as automotive, engineering, fabrication, construction, and manufacturing, providing tailored steel solutions that align with technical and commercial requirements. My core strength lies in understanding customer applications and translating them into the right material solutions including plates, sheets and specialized grades. I focus on building long-term partnerships by combining strong technical understanding with a customer-centric sales approach. Driven by market insights and relationship-based selling, I continuously work towards expanding market presence, strengthening strategic accounts, and delivering sustainable revenue growth. Core Expertise: • Steel Product Sales • B2B Industrial Sales • Key Account Management • Market Development & Expansion • Contract Negotiation • Customer Relationship Management • Supply Chain Coordination

Experience

9 yrs 8 mos

Total Experience

9 yrs 4 mos

Average Tenure

4 mos

Current Experience

Convergence steel pvt ltd

Manager sales and marketing

Jan 2026 – Present · 4 mos · India · On-site

Steel Product SalesKey Account Management

Amazon

4 roles

Product Compliance Sr. analyst

Promoted

Jun 2023 – Dec 2025 · 2 yrs 6 mos

Analyzing Rationale document for provided ASIN(product) category for dangerous goods classification and writing rule for Machine Learning models for auto classification of ASINs(product) using SQL logics.
Handling compliance and risk assessment issues for Amazon seller according to German and French marketplace law and providing resolution to seller on real time basis.

Product Classification

US Case Specialist (Disability & Leave Services)

Aug 2022 – Jun 2023 · 10 mos

Handling leave and pay related cases (medical document verification/leave approvals for Amazon US employees).

Senior Compliance Analyst

Promoted

Sep 2016 – Jan 2026 · 9 yrs 4 mos

Internal ComplianceRegulatory ComplianceContinuous ImprovementCompliance OperationsProduct ComplianceFederal & State Regulatory Compliance+3

Customer Service Analyst

Sep 2016 – Jul 2022 · 5 yrs 10 mos

Worked in multiple CS teams like Retail, Concession Abuse Prevention, IN PAY and LPA assisting customer through Call, chat and email support.
Was part of newly launched nationwide CSC (customer support central) interface testing team and to provide feedback on shortcomings and improvements to be made in Caracara CSC interface.
Was part of Focus group discussion with program team for CS IN Payments team for cash back issues and to provide insight in challenges faced by CSA’s with cash back escalation and potential solution and improvement that can be made to reduce invalid tickets.
Represented IN PAY CS team in Voice of associate program to Level 8 site leaders for challenges and their potential outcome in order to improve customer experience.
Training & support-Supported new phone representatives with Amazon policies related to customer support. Escalating issues through SIM and ticket medium for issues like delayed delivery, refund, stuck order, return confirmation etc.
Handled Supervisor escalation calls. Escalated issues as necessary to bring a positive outcome.

Training FacilitationCustomer Escalation ManagementEscalation ResolutionSupervisory SkillsCustomer Relationship Management