May 2022 – Jul 2022 · 2 mos · Hyderabad, Telangana, India

Jul 2018 – Apr 2022 · 3 yrs 9 mos · Hyderabad, Telangana, India

Mar 2017 – Jun 2018 · 1 yr 3 mos · Greater Hyderabad Area

Sep 2015 – Feb 2017 · 1 yr 5 mos · Hyderabad

Jul 2012 – Sep 2015 · 3 yrs 2 mos

• As Business Partner handled various business units
• o Strong relations with business leaders, global stake holders, managers and employees
• o Advisor/Consultant to business in Talent Acquisition, Talent Management and Development.
•  Initiated and implemented business specific Talent Development & Innovation programs in collaboration with business leaders and education team.
•  Implemented 10 box grid, Flight Risk Assessment and Talent Review assessment and programs
• o 100% HR visibility and reach to all employees
• o 95% adherence of HR Compliance, HR Programs in the business units
• o Quarterly HR Scores Cards delivery to the business
• o Interaction with Global business leaders and presented their business people trends, attrition analysis, employee pulse and recommendations/observations of HR.
• Also played the role of Talent Development Lead for India @ CA. Please see the attached document for more information on the role.
• All the work and experience summary of different roles @ CA Technologies are explained in the attached document.

Aug 2010 – Jun 2012 · 1 yr 10 mos

Jun 2009 – Jul 2010 · 1 yr 1 mo

Nov 2007 – May 2009 · 1 yr 6 mos

Mar 2005 – Nov 2007 · 2 yrs 8 mos · Greater Hyderabad Area

• Distinction of being the first HR to join – startup operations of company by partnering with Global business leaders.
• Established the HR Infrastructure and Recruitment
• Efficiently hired highly skilled personnel for product development software design and applications. Implemented new avenues for attracting talent (Job Fairs – India & US and Campus Programs)
• Formulated and Implemented HR policies and practices and designed Employee handbook
• Functioned a core part of Leadership Team and Global HR Member
• Compensation and Benefits Management – Coordinated with 3rd party Survey agencies, study and analysis of the data, worked closed with US HR and Business Leaders in initiating and implementing the best compensation and benefits, created job descriptions, levels and bands and payroll.
• Performance Management – Initiated and Implement Focal Reviews, Peer and Upward assessment
• Training and Development – Initiated and Implemented Training Calendar. Coordinated with training vendors for upskilling employees on technical and behavioral skills. Worked with Global subject matter experts for training new employees and teams in India on the technical knowledge transition through online and class room sessions.
• Employee Engagement & Internal Communication – Acted as employee advocate, employee counseling, investigation, coaching, and conflict management. Any corporate of regional communications to employees. Employee Engagement Survey and Focus Group Initiatives on improving Engagement Index.
• Work life balance activities (Fun, Celebrations, Committees, Internal Branding)
• Beyond employee programs (Involving Families in programs and building pride)
• Handled the Administration of the center – Advised and Supported the Administration lead on all administration/facilities for the center.
• Owner of the HR and Administration Budgets for India.
• Documentation and Coordination for Visa’s and International travel.
• Less attrition in two years

Mar 2003 – Mar 2005 · 2 yrs · Greater Hyderabad Area

• (Headed the HR function – two overseas office, two developments centers and eight educations centers in India)
• Talent Acquisition – Recruited around 250+ software professionals for the company and clients.
• Performance Management - Enhanced the existing Performance Management and Implemented KRA’s based Performance Management System.
• Compensation and Benefits Management – Coordinated with 3rd party Survey agencies, study and analysis of the data, implemented different compensation and reward mechanism for different business units in the organization.
• Training and Development – Initiated and Implemented Training Calendars. Coordinated with training vendor’s technical and soft skills programs.
• Introduced the employee handbook and enhanced all the existing policies.
• Employee Grievances – Initiated employee grievance cell and part of the committee.
• Worked on HRMIS system in collaboration with development team
• Employee Relations – Employee counseling, investigation, coaching and motivating. Handled 5 employee cases addressed in labor court.
• Played a major role in Leadership Transition and Assimilation

Sep 2000 – Mar 2003 · 2 yrs 6 mos · Greater Hyderabad Area

• Frontline soft Limited
• o Initiated HR function for the organization
• o Recruited around 60 software professionals
• o Implement Performance Appraisal System
• o Implemented attendance monitoring system and leave management
• o Implemented data bank of personal details
• o Initiated the process for implementation of ISO.
• o Formulated and Implemented HR policies
• o Created the best working environment
• o Employee Relations – Employee counselling and coaching.
• Frontline Soft Limited/Call World Technologies Limited – Outbound Call Center.
• o Initiated and successfully launched the Outbound Call Center by partnering with Operations lead and head of the company.
• o Recruited 300+ call center agencies. Designed various recruitment strategies – Consulting companies, Job Fairs, Campus.
• o Introduced a new training vendor in Hyderabad for the best training to the call center agents in communication, language and customer focus. The training provided by FLS/CWTL is rated as No.1 training in Hyderabad.
• o Implemented “Wizard Recruiter” – Resume database management system
• o Initiated and Implemented on the floor/job training and developing activities.
• o Compensation and benefits – Coordinated with 3rd party survey agencies, study and analysis and offered the best compensation and benefits in the Industry. Introduced Team Performance Incentives.
• o Implemented a competency based Performance Appraisal system.
• o Employee Relations – Employee counselling and coaching. Introduced a 3rd party vendor to handle employee emotions, morale and health and provide counselling.
• o Drove the initiation and closure of Front Line Soft Limited Out Bound Call Center divestiture to Call World Technologies Limited. Worked with the CEO’s of current and acquiring company and ensured all the activities went as planned. Handled the internal and external communications of this divestiture. Worked with the managers and employees to ensure that they all are retained and accepted the acquiring company’s offer.

Jan 1997 – May 1998 · 1 yr 4 mos · Greater Hyderabad Area

• HR Operations – Onboarding, employee requests on HR administration activities, Leave Management, Payroll Management, VDA Allowances calculations.
• Handled the centralized recruitment of Managers and above from Corporate HR
• o Sourcing the profiles – Worked with consulting companies and head hunters
• o Business Heads – Understanding the requirements and submitted the profiles
• o Interviews – Formulating the interview panel and arranging the interviews
• o Offers – Offers to selected candidates.
• o Post offer engagement
• Core member in implementation of HR data base and Leave Management System.
• Core member in the Implementation of Ramco Marshall HRMS package
• o Attended training
• o Been a member in gathering requirements
• o Been a member in collating and submitted the proposal of HR Head to IT Team
• Been a member from the Corporate HR in worker engagement program.
• Been a member in handling wage agreement documentation preparation and plan.
• Reviewed HR policies and suggested submissions for improvements.
• Worked with GM/VP-HR on Business Plans and HR Strategies for the business and the organization.