Nov 2007 – Dec 2023 · 16 yrs 1 mo · Mumbai, Maharashtra, India · Hybrid

• I joined Netmagic at a very strategic time in Nov 2007 and was playing a pivotal role in facilitating the vision “To be India’s Leading and Most Admired IT Managed Services Company” and pursue it’s mission being an “Employer of Choice”. I was partnering with business with greater focus on managing organizational transition and scaling up of organization in light of couple of rounds of funding since I joined – namely Fidelity, Nexus in 2008 and Cisco, Nokia in 2010 and recently NTT in 2012.
• I was the CHRO & Senior Vice President of Netmagic NTT, India. I moved into this role as Senior Director at NTT Global Data Centers and Cloud Infrastructure India, post Global Integration.
• Prior to joining Netmagic in Nov 2007, I enjoyed a flourishing career with Lionbridge Technologies as Head – HR, India Operations. Earlier, I held several leadership positions in companies like Lionbridge Technologies, SYSTIME, Trigyn Technologies, BlueStar Infotech, Datamatics, Tata Consultancy Services and Larsen & Toubro.

Nov 2007 – Mar 2022 · 14 yrs 4 mos · Mumbai, Maharashtra, India

• As Chief Human Resources Office (CHRO), my main task was to translate the global HR strategy into strategic Indian initiatives and execute them in the country. Act as a Business Partner to the CEO/Managing Director, providing best practice HR support, guidance and advice to the India Leadership and the Worldwide Leadership Teams. Led and managed all HR activities across the country, developing, implementing and communicating HR practices, policies and programs’. I was measured not just by project completion in terms of timely implementation, but also by the effective use of resources allocated as well as behaviors shown in completing project objectives leading to the development of an overall mature, high value business environment.

Apr 2005 – Oct 2007 · 2 yrs 6 mos

• As Head of Human Resources, I was accountable for formulating HR strategies and providing customized solutions in the Human Resources Area.
• I was responsible for directing delivery of all Human
• Resources Solutions in the areas of Staffing and Recruitment, Human Resource Policy, Compensation and Benefits, Training and Development, Organization Effectiveness and Employee Relations, through liaison with the relevant shared services of the Human Resources organization.
• Additional responsibilities included driving worldwide HR initiatives within the business while customizing the approach suitably for the Indian context.

Dec 2003 – Apr 2005 · 1 yr 4 mos

• To provide HR advice and services to the organisation that drives and reinforces Organisation’s culture and business strategies. Be responsible for the entire gamut of HR function including Recruitment, Training, PMS, OD, and Compensation.
• In short, ensure that the position is an integral part of the business and all operational HR processes globally are aligned to the Business as well as the HR Strategy and are executed in an efficient, compliant way and show an exemplary level of internal customer service.

Feb 2001 – Dec 2003 · 2 yrs 10 mos

• Operating within India, this role was a generalist HR role that oversees the daily HR operations, understands the business goals and drives recruitment and selection, training and development of people, facilitates the key Human Resources processes like the Management Review process and the Performance Management Process and facilitates the alignment of practices with the Management Framework.

Dec 1999 – Feb 2001 · 1 yr 2 mos

• The position was responsible for the entire HR initiatives at Blue Star Infotech Limited employing 500 personnel located at various units in Mumbai, Bangalore, USA and Europe. My result areas included policy making, recruitment, training, appraisal systems, employee welfare and HR administration. Recruitment through campus, media and executive search. Creation & implementation of standardized selection procedures. Firming up of candidate specification and job description details. Spearheaded successfully several recruitment campaigns, walk-in interviews and selection camps. Achieved a record reduction in recruitment costs. Led and directed the content development/design of BSIL intranet site devoted to HR systems and information dissemination on online basis. Streamlined H1B, B1, L1 and Green card processing and acted as a single point contact for all immigration related issues for BSIL.

Mar 1997 – Dec 1999 · 2 yrs 9 mos

• Datamatics Group (promoted in 1975) is a multi-business, information technology organization with interests in software exports, BPO/ITES Services, registrar and financial services, management recruitment, consultancy services, electronic publishing, data ware-housing, direct mail services and distribution of IT products. It employs over 1500 personnel. The position was responsible for the HR efforts from Corporate HR for Datamatics Group. Participated in several audits in the capacity of an internal auditor. Initiating and anchoring of the P-CMM efforts across the Group companies, conducting gap analysis/mini-assessment, process writing & review, piloting the model, implementation of key process areas, preparation of next level and final assessment. Successfully completed process documentation in all work areas of SEI P-CMM Model - Work Environment, Communication, Staffing, Training, Performance Management and Compensation.

Oct 1994 – Mar 1997 · 2 yrs 5 mos

• Tata Consultancy Services is an international information technology company offering systems consultancy services worldwide. The position was responsible for the entire onsite operations at a customer site at Air India, Mumbai. This encompassed entire site operations on 24X7 basis, personnel administration, training, customer relations and recruitment. Lead managed, coordinated a team of 20+ engineers in the group. Counseling fellow executives, conducting training for new recruits and their induction at site and conducting recruitment interviews to meet the manpower requirement was another key assignment. Initiated activities to keep the team motivated and customer focused. Dealt with customer related issues, coordinated with various departments of the customer agency and the parent company to ensure smooth coordination. Was successful restricting the overall machine down time to less than 2%. Conducted onboarding and customer centric communication sessions.

Oct 1990 – Oct 1994 · 4 yrs

• As an employee welfare activity of L&T Limited, this institute offers four-year diploma course in electronics, mechanical and computer engineering. Being an industry-integrated course, it called for lot of industry interaction and implementation of latest training and development management practices.
•  95% results achieved in the examinations conducted by the Board of Technical Education, Maharashtra, India.
•  Participated in several initiatives taken by the HRD, Welfare Department and Quality/TQM team. .
•  Arranged placement for more than 90% of the total strength.

Aug 1987 – Oct 1990 · 3 yrs 2 mos

• The position was responsible for teaching, training post graduate students of Electronics (MSc) and research & development activities in the Department of Applied Electronics.
•  Obtained II Rank in the university’s Pre PhD examinations.
•  Included in the Asia’s Who’s Who Directory.
•  Published 14 research papers.