Feb 2026 – Present · 2 mos

• As a Talent Acquisition Operations Specialist, I enable a seamless, efficient, and compliant recruitment experience for both current and future employees. Partnering closely with Talent Acquisition teams and key business stakeholders, I provide operational expertise across recruitment processes, systems, and governance to support the delivery of strategic hiring outcomes.
• I play a key role in the continuous improvement of the talent acquisition model by simplifying and automating recruitment workflows, strengthening compliance and procedures, and embedding best practice across TA. Through strong relationships, coaching, and collaboration, I help uplift capability across teams while ensuring recruitment operations are scalable, consistent, and candidate‑centric.
• Role Responsibilities:
• Partner with operations specialist peers and wider TA teams to support the day‑to‑day running of the TA function
• Support the implementation and adoption of new recruitment tools
• Drive simplification and automation of manual recruitment tasks and workflows
• Maintain accurate, up‑to‑date process documentation aligned with compliance requirements
• Act as a key contact for operational troubleshooting and continuous improvement initiatives
• Partner with technical and compliance teams to ensure smooth integration of new tools and systems
• Contribute to operational efficiency and compliance improvements by identifying pain points and supporting remediation across policy, process, tools, and technology
• Maintain expert knowledge of recruitment best practices to support function‑wide improvements across processes, vendor integration, commercials, and policies
• Support the development and upkeep of transformation‑specific documentation and processes
• Deliver updates and training sessions to TA teams, creating tailored content to ensure clarity and consistency
• Partner with TA leadership, PC&C, procurement, and risk teams to provide insights informed by deep TA expertise

Oct 2024 – Feb 2026 · 1 yr 4 mos

• As a Talent Acquisition Specialist, I now focus on recruiting for a range of Telstra InfraCo roles including Project Management, Strategy, Sales and Risk both in Australia and overseas. My role is centred on identifying top talent in the market based on specific selection criteria while maintaining exceptional customer service for both candidates and hiring managers.
• Key components of this role include:
• Consulting with hiring managers to gain a comprehensive understanding of the inherent requirements for the roles they are recruiting.
• Maintaining a deep understanding of the external recruitment market and its impacts on recruitment.
• Identifying and assessing internal and external talent that matches the requirements for a role.
• Identification and assessment of Internal and External talent that matches the requirements for a role using proactive sourcing strategies
• Collaborating with Talent Acquisition Delivery Consultants and Strategic Sourcing Partners to proactively source potential candidates.
• Delivering excellent customer service to all candidates and hiring managers through effective and regular communication.
• Building strong relationships with stakeholders to better understand their needs and provide relevant advice.
• Engaging internal stakeholders through effective and timely communication, training, and upskilling on best practice recruitment processes and hiring techniques.
• Utilizing negotiation and influencing skills while making formal offers to candidates.
• Leveraging Workday as a candidate tracking system.

May 2021 – Oct 2024 · 3 yrs 5 mos

• The key responsibility in my role as a Talent Acquisition Specialist is to manage the end to end recruitment process of the Operations, Security & Enablement sector of the Networks and IT business unit to assist in meeting Telstra's purpose. I have also gained exposure in the recruitment of Software Engineers for Belong. Fundamental to this role is the ability to recognise strong talent in the market based on specific selection criteria while maintaining high levels of customer service with candidates and hiring managers.

Feb 2021 – May 2021 · 3 mos

• As a Career Transition Specialist I played a key role in supporting Displaced Telstra Employees during a critical part of their career. My aim was to provide a positive experience to all Displaced Employees during what can be a challenging and stressful time. This allowed me to empower them by providing the right tools and resources to upskill themselves to successfully transition in the next steps in their career.
• Key components of this role are:
• Regularly engaging with Displaced Employees as they move through the career transition program. Beginning with briefing them on the offerings of the Career Transition Program and how it can assist them. This was followed by weekly catch ups until they exit the program
• Making appropriate recommendations about the Career Transition Program that match the needs of the Displaced Employee according to their new career pathway
• Detailed documentation of interactions with Displaced Employees for accurate record keeping to meet compliance and audit requirements
• Supervise a team that provides career coaching and counselling to impacted employees affected by organizational restructure to assist them in their new career pathway
• Advising external contractors on correct process and procedure of the Career Transition Program
• Shadowing external contractors on intro calls and providing constructive feedback on performance
• Facilitation of regular meetings with external contractors to pass on process updates, identify any roadblocks or challenges and call out key wins
• Monitoring and actioning Separation tasks in Workday in a timely manner

Jan 2020 – Feb 2021 · 1 yr 1 mo

• In this role, I was responsible for the management of the end to end recruitment across a range of business units in the Global Business Services Function. This included Networks and IT in Australia and India, GBS India with additional exposure to Volume Recruitment for Belong India. This required the identification of top talent in the market while maintaining strong and effective relationships with my hiring managers and candidates through regular communication.
• Key components of this role are the same as above.