Jun 2022 – Mar 2025 · 2 yrs 9 mos · Gurugram, Haryana, India · On-site

• Helped enterprises eliminate fraud and establish trust tech powered products and solutions for background verification, KYC,risk mitigation, digital onboarding.
• Responsible for client acquisition and key account management to meet revenue targets from new and existing business .
• Managed the alternate channel / reselling initiative, cross selling, market strategy for new products and segments / verticals. Supervision of renewals and contract management.
• Completely digitised the onboarding process of one of the biggest cab aggregators in the country.
• Increased the assigned portfolio by more than 45%
• Used LinkedIn and email outreach to qualify, prospect, and get in contact with 70% of new leads
• Managed a team of 3 sales managers and 2 inside sales specialists, establishing tasks, deadlines and sales targets that were exceeded by all staff members
• Signed and onboarded 60+ strategic accounts .

Sep 2016 – Apr 2022 · 5 yrs 7 mos · New Delhi, Delhi, India

• Managed end to end sales and marketing responsibilities of the company . Was responsible for api Integration to get the Travel Portal live.
• Inspired the sales team to grow and develop individual sales goals that increased onboarded travel agents
• Analysed costs, competition, and trends, adjusting sales prices to maintain a 22% net profit margin
• Exceeded sales goal by 21%, increasing customer retention by 47% through communication with the sales team
• Provided a memorable sales experience through personal conversation, landing 100+ new customers over 5 years

Sep 2014 – Apr 2016 · 1 yr 7 mos · Gurgaon, India

• Lead acquisition and management of new partnerships and alliances with key merchants online.
• Research and identify new brands and partners that fit with the vision and objectives of the company
• Identify product categories and selections that would create maximum value for the organization
• Manages day-to-day relationships with partners and internal members alike
• Own the terms of business with the partner and drive a win-win relationship
• Single point of contact for our affiliate partners, including on-boarding, account management, forecasting, business reviews etc.
• Analyse performance and ensure KRAs are met on an ongoing basis
• Worked with product managers to re-architect the pay u money wallet into one of the leading payment means boosting yearly revenue by $1.4M
• Inspired the sales team to grow and develop individual sales goals that increased average client bases by 134
• Projected expected sales volume and profit for existing and new accounts while reducing expenditure by 12%
• Oversaw development of a 12-member sales team by promoting results-driven processes

Sep 2013 – Sep 2014 · 1 yr · New Delhi Area, India

• Achieve Salary accounts Number/ Value and cross Sell target through team of Acquisition officers.
• Acquisition of new corporates and manage currently associated Corporate’ Salary accounts, with responsibility to get salary transferred.
• Meeting HR, CFO , Directors and other decision makers of Corporates and offering them suitable solutions for salary accounts and also other customized products.
• Team Management in terms of recruitment, training on products, process and programs; motivation and attrition management.
• Motivating team for Cross-sales of different products like credit cards, loan products, investment plans and savings account of ING VYSYA Bank to salary account holders. Thus arranging marketing and lead desks for these in corporates.
• Interface with Private banking group and Branch teams at a Branch Head/Cluster Head level and Product team to work out specific initiatives, approvals and promos for business generation.
• Ensure implementation of Sales Audit Process and KYC norms for the team and conduct periodic checks as per laid out process.

Feb 2011 – Sep 2013 · 2 yrs 7 mos · Gurgaon, India

• Basic Profile: Responsible for selling Corporate Payments Solutions (Corporate Cards & Business Travel Accounts) to Mid Market & Large Market Corporates
• Market Strategy: Identified key growth areas in North India for the Corporate Payments business. Successfully leveraged a commodity driven sales model to enter the market and currently managing the expansion for two new cities in North India.
• Team Management: Managing a third party vendor responsible for lead generation via a telemarketing. Working on Click to call functionality with the intent of driving more leads to the sale team.
• expansion of the merchant network according to cardmembers coverage needs and to work closely with card issuers to ensure alignment in closing coverage gaps and acquisition of country top accounts. The role has now transitioned into Strategic Acquisitions wherein I am responsible for signing up top prospects/strategic holdouts, exploring strategic alliance opportunities both in brick & mortar and online space, new partnerships / projects from a more strategic perspective rather than everyday acquisition which includes penetrating new segments of business /industries and concepts.
• Coordinating all Digital initiatives for the market to ensure we capture more share of online spend. Working closely with merchant acquisition teams and all Issuers (Personal Cards-Corporate-Prepaid-Network Cards) to improve online poc through joint campaigns, Developing strategy and implementing and innovating new projects for market development and utilising core strengths of all business units in a nascent but fast emerging payments space in India.

Mar 2008 – Mar 2009 · 1 yr · Gurgaon, India

• Canvassing profiles of various HNIs to ensure that they meet the company's specified criteria.
• Scheduling appointments and meetings with the prospective clients and presenting to them the value proposition offered by the company.
• Assisting the client during their on-boarding formalities.
• Regular follow up the clients to ensure that they seek the value in the product and services offered.
• Conceptualizing and executing various marketing events and promotions to generate leads and awareness of the company’s value proposition.
• Ensuring all performance standards are met viz. Business targets, controls and compliance.