Jan 2025 – Present · 1 yr 4 mos · Delhi, India · Hybrid

• Co-Writer | Books In Delhi Metro
• At Books In Delhi Metro, I craft stories inspired by pages and platforms, writing about the books I read, love, and long to discover while traveling between metro stations. Each journey becomes a chapter, every station a pause to reflect, and every book a companion that turns a commute into a literary escape.
• As a co-writer, I curate and share personal reading experiences that resonate with metro travelers and bibliophiles alike.
• Explore diverse genres and authors, spotlighting hidden gems and timeless classics.
• Weave reflections, reviews, and recommendations with a narrative voice that blends emotion, curiosity, and insight.
• Collaborate on creative campaigns to inspire reading culture in urban spaces.
• Because sometimes, the best stories aren’t just in books but in the moments between the stations.

Sep 2024 – Mar 2026 · 1 yr 6 mos · Delhi, Delhi, India · On-site

• "TopD Alliance Pvt Ltd" is a dynamic, multi-faceted organization offering a comprehensive suite of services across Digital Transformation, SaaS Solutions, IT Consulting, and Specialized IT Training. Our expertise extends to Recruitment, Business Process Management (BPM), Customer Experience Enhancement, and cutting-edge Research & Development. We are committed to driving innovation and delivering excellence across every aspect of our diverse service offerings.
• My role involves generating new leads for staffing services and managing B2B client relationships, ensuring our solutions meet their unique needs and contribute to their business success and generate revenue for our company.

Oct 2023 – Sep 2024 · 11 mos · New Delhi, Delhi, India · On-site

• As a Business Development Manager, I lead our team's efforts in generating leads across different platforms and managing client accounts. Handling a team of 5 Recruiters and 2 Business Development Executives, our primary focus is on revenue generation and supporting the company's growth trajectory. My daily tasks involve assigning positions to recruiters, assisting the Business Development team, managing existing client accounts, and generating new leads to drive business expansion.
• EliteMindz is a technology-based IT consulting and software solution provider headquartered in India. Our customized business software development solutions and services have provided a range of technology-driving innovations for more than a decade. EliteMindz is dedicated to delivering a robust and scalable solution to clients worldwide. The services include CRM, ERP, HRMS, LMS, eCommerce web solutions, mobile application development, business process management, and many more. With the right choice of business-supporting technologies, we help enterprises go beyond automating traditional methods and processes and explore new ways to boost business and even transform business models. Our product list includes a Learning management system, asset management system, human resource management system, enterprise resource planning, and inventory management system. Our services comprise eCommerce solutions, mobile application development, travel and tourism software solutions, logistics and transportation software development, banking and financial software application development services, and automotive industry process software development.
• We drive innovative and collaborative Project Management Systems to build the most professional, robust, and highly scalable solutions with almost 200+ IT professionals located at various locations. Clients like KPMG, PWC, SONY, LTIMind Tree, Accenture, and Harman Technologies.

Oct 2021 – Sep 2023 · 1 yr 11 mos · Bangalore Urban, Karnataka, India · Remote

• Optiwiz is a dynamic subsidiary of Vedak, the Expert Network, which is renowned for providing top-tier business consulting services. As an integral part of the Vedak family, Optiwiz focuses on delivering exceptional staffing solutions across both IT and non-IT sectors. Based in Bangalore, we pride ourselves on understanding the unique challenges of today’s business environment and offering customized workforce solutions that align with our client’s strategic goals.
• At Optiwiz, our mission is to connect businesses with the right talent, ensuring that our clients have the human capital they need to succeed. We leverage a deep understanding of industry trends and a robust network of professionals to match the best candidates with the most suitable roles. Our services span a wide range of industries, providing companies with the flexibility and expertise required to navigate the complexities of modern recruitment.
• In my role at Optiwiz, I am responsible for driving business growth through a variety of channels. My duties include generating leads from different platforms, onboarding B2B clients, and managing key accounts to ensure sustained partnerships. I also play a crucial role in revenue generation, aligning our service offerings with client needs to maximize value. Additionally, I lead a team of dedicated recruiters, guiding them to achieve our organizational objectives and maintain the high standards of service that Optiwiz is known for.
• Our commitment at Optiwiz is not just to fill positions but to build long-lasting relationships with our clients and candidates. By providing tailored staffing solutions and maintaining an unwavering focus on quality, we help businesses thrive in a competitive landscape.

Sep 2020 – Nov 2021 · 1 yr 2 mos · New Delhi, Delhi, India

• Cultivated new business opportunities and fostered referral client relationships through strategic collaborations with existing clients.
• Diligently monitored and addressed customer issues, ensuring swift resolution and consistently upholding satisfaction levels.
• Orchestrated seamless communication between the back-end and marketing departments to deliver customized solutions, enhancing overall customer experience.
• Surpassed sales and service goals while consistently outperforming key performance metrics for customer service.
• Facilitated the onboarding process for customers, guiding them through account opening procedures and assisting with the enrollment in new services.

Jun 2019 – Aug 2020 · 1 yr 2 mos · New Delhi, Delhi, India

• Conducted a comprehensive competitive analysis to assess the strengths and weaknesses relative to our product, informing strategic decision-making.
• Aligned corporate objectives with customer-centric outcomes, significantly enhancing satisfaction through the implementation of automated contact management systems.
• Proactively identified growth opportunities within designated territories, fostering collaboration with sales teams to successfully achieve targeted sales goals.
• Demonstrated effective leadership in team building and drove sales growth by specializing in Health Policy sales.
• Managed and led a high-performing team of 50 agents, fostering a culture of excellence and achieving outstanding results.

Jul 2018 – Dec 2018 · 5 mos · New Delhi, Delhi, India

• Empowered clients in establishing a robust online presence by developing tailored website portals and crafting engaging social media pages to effectively promote their businesses.
• Innovatively designed and produced customized marketing materials aimed at heightening product awareness and capturing target audiences.
• Spearheaded the establishment of new business ventures, meticulously organizing and executing impactful sales visits, while delivering compelling demonstrations and presentations to showcase the unique value proposition.