Manjunath R Udupa — Senior Product Manager
With 6 years of experience in product management, I build post-purchase and CX platforms that reduce cost, improve retention, and scale with empathy. At Wakefit, I’ve led initiatives that cut support costs by 60%, recovered lost revenue, and improved the returns and cancellation journey, while the business scaled by over 40%. I thrive at the intersection of systems thinking, customer empathy, and measurable impact — owning full charters across strategy, automation, and delivery. I’m drawn to building products that scale with clarity, serve with integrity, and leave space for soul.
Stackforce AI infers this person is a Product Manager specializing in SaaS with a focus on customer experience and process automation.
Location: Bangalore Urban, Karnataka, India
Experience: 6 yrs 4 mos
Skills
- Product Management
- Customer Experience
- Process Automation
Career Highlights
- Reduced support costs by 60% at Wakefit.
- Led revenue recovery initiatives improving customer journey.
- Expert in product management and customer experience.
Work Experience
Wakefit
Senior Product Manager (1 yr 6 mos)
Product Manager (2 yrs 2 mos)
Ola (ANI Technologies Pvt. Ltd)
Senior Product Analyst / APM (1 yr 3 mos)
Bounce
Product Analyst (1 yr 5 mos)
Education
Bachelor of Engineering - BE at Dr. Ambedkar Institute Of Technology
pre university at JAIN College