Priya Choubey

CEO

Gurugram, Haryana, India10 yrs 9 mos experience
Highly StableAI Enabled

Key Highlights

  • Key player in building e-grocery customer experience.
  • Proven success in enhancing customer interaction.
  • Strong leadership in training and coaching teams.
Stackforce AI infers this person is a Customer Experience Leader in E-commerce with strong management and team-building skills.

Contact

Skills

Core Skills

Customer ExperienceTeam Leadership

Other Skills

CoachingManagementCustomer InteractionChatbot DevelopmentAISupply Chain OptimizationProject PlanningBusiness AnalysisProduct MarketingTest AutomationProcess AutomationAutomationForecastingSQLCustomer Service

About

Building customer experience at Blinkit - An early team member in the arena of customer experience for Blinkit since its inception. As one of the principal team members of the team, I find myself very passionately working towards building the e-grocery experience for customers across the platform. I consistently record success by combining entrepreneurial drive with business-management skills to enhance customer interaction and experience on the platform. I often communicate a clear, strategic vision as well as initiate effective training and coaching for both veteran and junior team members. Currently, I am achieving great success by working on various projects within the customer service space. These projects are aimed at enhancing the customer experience and interaction on the sales platform in its growing phase for both demand and supply.

Experience

10 yrs 9 mos
Total Experience
10 yrs 9 mos
Average Tenure
10 yrs 9 mos
Current Experience

Blinkit

5 roles

Director

Promoted

Feb 2023Present · 3 yrs 2 mos

Customer ExperienceTeam LeadershipCoachingManagement

Senior Manager

Promoted

May 2020Jan 2023 · 2 yrs 8 mos

Manager

Promoted

May 2018Apr 2020 · 1 yr 11 mos

Deputy Manager

Promoted

May 2016Apr 2018 · 1 yr 11 mos

Assistant Manager

Mar 2015Apr 2016 · 1 yr 1 mo

Education

Jaypee Business School

Master of Business Administration - MBA — Human Resources Management and Services

Jan 2013Jan 2015

Kirori Mal College, University of Delhi

BA (H) — Economics

Jan 2010Jan 2013

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