Aug 2024 – Nov 2024 · 3 mos · Bengaluru, Karnataka, India · On-site

Jun 2021 – Nov 2023 · 2 yrs 5 mos

• 𝘔𝘢𝘯𝘢𝘨𝘦𝘥 𝘛𝘦𝘢𝘮 𝘤𝘰𝘮𝘱𝘳𝘪𝘴𝘪𝘯𝘨 𝘰𝘧 𝘚𝘗𝘔𝘴, 𝘗𝘔𝘴, 𝘢𝘯𝘥 𝘈𝘗𝘔𝘴
• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐇𝐞𝐚𝐝 𝐨𝐟 𝐍𝐢𝐲𝐨 𝐆𝐥𝐨𝐛𝐚𝐥 (𝐍𝐢𝐲𝐨'𝐬 𝐠𝐥𝐨𝐛𝐚𝐥 𝐛𝐚𝐧𝐤𝐢𝐧𝐠 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐰𝐢𝐭𝐡 𝐒𝐁𝐌 𝐛𝐚𝐧𝐤)
• 𝘎𝘳𝘦𝘸 𝘵𝘩𝘦 𝘢𝘱𝘱 𝘧𝘳𝘰𝘮 0 𝘵𝘰 500k+ 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴, 𝘨𝘦𝘯𝘦𝘳𝘢𝘵𝘪𝘯𝘨 $25Mn+ 𝘈𝘙𝘙
• Grew NPS from 20 to 60
• Increased daily spend of Niyo Global card by 25x from 1cr+ to 25cr+
• Increased the funnel conversion for cards ordered from 40% to 70%
• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐋𝐞𝐚𝐝 𝐚𝐭 𝐍𝐢𝐲𝐨𝐗 (𝐍𝐢𝐲𝐨'𝐬 𝐦𝐚𝐬𝐬𝐛𝐚𝐧𝐤𝐢𝐧𝐠 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐰𝐢𝐭𝐡 𝐄𝐪𝐮𝐢𝐭𝐚𝐬 𝐛𝐚𝐧𝐤)
• 𝘖𝘷𝘦𝘳𝘴𝘢𝘸 𝘴𝘵𝘦𝘢𝘥𝘺 𝘔𝘈𝘜 𝘨𝘳𝘰𝘸𝘵𝘩 𝘧𝘳𝘰𝘮 0 𝘵𝘪𝘭𝘭 ~400k 𝘵𝘳𝘢𝘯𝘴𝘢𝘤𝘵𝘪𝘰𝘯 𝘢𝘤𝘵𝘪𝘷𝘦 𝘶𝘴𝘦𝘳𝘴 (1 mn+ 𝘵𝘰𝘵𝘢𝘭 𝘶𝘴𝘦𝘳𝘴)
• Drove user transaction retention to ~80%
• Increased average EOD balance 9x from ~₹500 to ~₹4500
• Improved app rating from ~3.5 to ~4.5

Apr 2019 – Jun 2021 · 2 yrs 2 mos

• 𝘔𝘢𝘯𝘢𝘨𝘦𝘥 𝘛𝘦𝘢𝘮 𝘤𝘰𝘮𝘱𝘳𝘪𝘴𝘪𝘯𝘨 𝘰𝘧 𝘈𝘗𝘔𝘴
• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐋𝐞𝐚𝐝 𝐚𝐭 𝐍𝐢𝐲𝐨𝐗 (𝐍𝐢𝐲𝐨'𝐬 𝐦𝐚𝐬𝐬 𝐛𝐚𝐧𝐤𝐢𝐧𝐠 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐰𝐢𝐭𝐡 𝐈𝐃𝐅𝐂 & 𝐄𝐪𝐮𝐢𝐭𝐚𝐬 𝐛𝐚𝐧𝐤)
• 𝘊𝘰𝘯𝘤𝘦𝘱𝘵𝘶𝘢𝘭𝘪𝘻𝘦𝘥 𝘢𝘯𝘥 𝘭𝘢𝘶𝘯𝘤𝘩𝘦𝘥 𝘵𝘩𝘦 𝘧𝘪𝘳𝘴𝘵 𝘪𝘵𝘦𝘳𝘢𝘵𝘪𝘰𝘯 𝘸𝘪𝘵𝘩 𝘐𝘋𝘍𝘊 𝘉𝘢𝘯𝘬, 𝘢𝘯𝘥 𝘩𝘦𝘭𝘱𝘦𝘥 𝘭𝘢𝘶𝘯𝘤𝘩𝘦𝘥 𝘵𝘩𝘦 𝘴𝘦𝘤𝘰𝘯𝘥 𝘪𝘵𝘦𝘳𝘢𝘵𝘪𝘰𝘯 𝘸𝘪𝘵𝘩 𝘌𝘲𝘶𝘪𝘵𝘢𝘴 𝘉𝘢𝘯𝘬
• Spearheaded and built the first iteration of the app from the ground up - User Research, Branding (with a freelancer), Wireframing & UI (with help of a designer), Product Specs
• Helped launch the second iteration and took the monthly load active % to 50%
• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐋𝐞𝐚𝐝 𝐚𝐭 𝐍𝐢𝐲𝐨 𝐆𝐥𝐨𝐛𝐚𝐥 (𝐍𝐢𝐲𝐨'𝐬 𝐠𝐥𝐨𝐛𝐚𝐥 𝐛𝐚𝐧𝐤𝐢𝐧𝐠 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐰𝐢𝐭𝐡 𝐃𝐂𝐁 𝐛𝐚𝐧𝐤)
• 𝘖𝘷𝘦𝘳𝘴𝘢𝘸 𝘢𝘱𝘱 𝘨𝘳𝘰𝘸𝘵𝘩 𝘵𝘰 ~150𝘬 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴
• Conceptualized and drove referral program - at its peak 30% of Niyo Global customers were coming through referral
• Developed and drove UPI loads - at its peak # of customers who loaded via UPI comprised 25% of total customers

Aug 2017 – Apr 2019 · 1 yr 8 mos

• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐋𝐞𝐚𝐝 𝐟𝐨𝐫 𝐍𝐢𝐲𝐨 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥
• 𝘚𝘪𝘯𝘨𝘭𝘦-𝘱𝘦𝘳𝘴𝘰𝘯 𝘵𝘦𝘢𝘮 𝘥𝘦𝘱𝘭𝘰𝘺𝘦𝘥 𝘵𝘰 𝘝𝘪𝘦𝘵𝘯𝘢𝘮 𝘵𝘰 𝘩𝘦𝘭𝘱 𝘴𝘦𝘵𝘶𝘱 𝘰𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘴
• Assessed market, legal/compliance, local banking partners, and conducted user research, and presented a plan of operation
• Established local banking partner
• (The project was dropped due to other priorities)
• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 𝐟𝐨𝐫 𝐍𝐢𝐲𝐨 𝐁𝐡𝐚𝐫𝐚𝐭
• Conceptualized and helped deploy an Add-on card for Niyo Bharat customers, increasing transactions by ~30%
• 𝐌𝐢𝐬𝐜 𝐭𝐚𝐬𝐤𝐬 𝐚𝐬 𝐚𝐧 𝐞𝐚𝐫𝐥𝐲 𝐦𝐞𝐦𝐛𝐞𝐫 𝐨𝐟 𝐭𝐡𝐞 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐭𝐞𝐚𝐦
• Setup analytics for Niyo using Clevertap
• Led a content team of 2 content writers to write all of Niyo's content
• Developed Niyo's brand website using WordPress
• Setup early cashback program
• Generated explainer videos for user education
• Developed referral program using AppVirality

Jul 2016 – Aug 2017 · 1 yr 1 mo

• 𝘖𝘷𝘦𝘳𝘴𝘢𝘸 𝘢𝘭𝘭 𝘮𝘢𝘫𝘰𝘳 𝘢𝘴𝘱𝘦𝘤𝘵𝘴 𝘰𝘧 𝘛𝘦𝘤𝘩 𝘪𝘯𝘤𝘭𝘶𝘥𝘪𝘯𝘨 𝘣𝘢𝘤𝘬-𝘦𝘯𝘥 𝘪𝘯𝘧𝘳𝘢𝘴𝘵𝘳𝘶𝘤𝘵𝘶𝘳𝘦 𝘢𝘯𝘥 𝘧𝘳𝘰𝘯𝘵-𝘦𝘯𝘥
• 𝐖𝐞𝐛-𝐀𝐩𝐩 – Created the B2C web portal - the web based tool of the primary product of the startup – the NiYO Employee Benefits Card, allowing users to manage their funds
• 𝐒𝐞𝐥𝐟-𝐎𝐧𝐛𝐨𝐚𝐫𝐝𝐢𝐧𝐠 – Devised a portal to allow customers to register themselves via a web link. Solved major logistics problem and saved thousands of man hours where customers were being registered manually by the sales team by visiting their office campuses.
• 𝐌𝐞𝐫𝐜𝐡𝐚𝐧𝐭 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 - NiYO has tied up with various merchants across canteens to allow their customers to pay via QR Code/NFC/Card. Devised the backend infrastructure to enable this system

Jun 2013 – Mar 2016 · 2 yrs 9 mos · Bengaluru, Karnataka, India

• 𝐑𝐨𝐥𝐞𝐬 & 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬
• · Responsible for end to end lifecycle of projects - Planning, UI, Development, Testing and Deployment
• · Interacted and collaborated with global teams including New York, London, Tokyo and Hong Kong
• · Worked on Physical Database Shifting, Internal Caching Mechanisms and Risk Testing Algorithms
• 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬
• · Milestoning - Added Milestoning to a very large dataset (57 million records). Milestoning here refers
• to the addition of dated columns which help keep track of a records validity and its system history
• · Asia RDC - Developed a solution to completely transport trade data from the Tokyo Datacenter to
• New York. Completely shifted around 1.7 billion records spanning over 500 tables in under 4 hours
• · XRS – Worked on XRS, an internal caching application used by various teams to store their data

Jul 2011 – Jun 2013 · 1 yr 11 mos

• 𝐑𝐨𝐥𝐞𝐬 & 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬
• · Responsible for the frontend and backend development of the Domestic Flights portion of MakeMyTrip
• · Projects required customer interaction as part of the release feedback cycle
• · Involved in implementation of RESTful Services, A/B Testing and an Express Checkout Application
• 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬
• · A/B Testing Framework - Created a framework to enable A/B Testing of changes in the Domestic Flights portion of the website. Allowed us to split and test changes over around 50+ servers
• · Payback - Designed and developed an application to allow users to redeem their Payback (Imint) points on the site and get instant refunds on their flights
• · InstaBook - Created an Express Checkout application for faster booking
• · Standalone Venture - TripMate - Made a standalone application which would create an interactive holiday itinerary upon parsing of user’s details