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Gunita Soni

Business Development Executive

London, England, United Kingdom17 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Aspiring care leader focused on person-centred care.
  • Strong background in customer experience and relationship management.
  • Passionate about dignity and independence in elderly care.
Stackforce AI infers this person is a future leader in the care services industry with a strong focus on customer experience.

Contact

Skills

Core Skills

Customer ExperienceBusiness OperationsCustomer Loyalty

Other Skills

SanitationScenarioWritingSales ProcessesCustomer-Focused ServiceProduct QualityCustomer Service OperationsRetail OperationsCustomer ServiceInterpersonal SkillsCustomer SupportSalesSales OperationsCustomer SatisfactionBusiness Relationship Management

About

I am an aspiring care leader and future care service provider, entering the domiciliary and supported living sector in 2026 with a clear vision: to deliver high-quality, person-centred care that genuinely improves lives. My professional background is rooted in customer experience, relationship management, and service excellence roles where trust, empathy, and accountability were essential. Working closely with people from diverse backgrounds has shaped my belief that exceptional care starts with listening, consistency, and respect. These values now form the foundation of my transition into the care industry. I am particularly passionate about elderly care and supported living, where individuals deserve not only practical support but dignity, independence, and emotional security. I believe care should be proactive, personal, and delivered by empowered teams who feel valued and supported themselves. Entrepreneurially minded, I am driven to build and manage care services that balance compassion with strong operational standards. My strengths include communication, problem-solving, team collaboration, and maintaining high service quality in people-centred environments all critical skills for running sustainable and ethical care services. As I work towards establishing myself in the care sector, I am committed to continuous learning, regulatory excellence, and creating care environments where both service users and care professionals can thrive. My long-term goal is to contribute to a care system that families trust, professionals are proud of, and individuals feel safe within.

Experience

17 yrs
Total Experience
4 yrs 9 mos
Average Tenure
9 yrs 6 mos
Current Experience

Himalaya carpets limited

Sales and Administration Manager

Nov 2016Present · 9 yrs 5 mos · London Area, United Kingdom · On-site

Business OperationsCustomer Experience

Devyani international limited

Assistant Manager

Mar 2012Dec 2015 · 3 yrs 9 mos · Indira Gandhi International Airport , Delhi · On-site

Business OperationsCustomer Experience

Diplomatic mission

Assistant Manager

Mar 2010Mar 2012 · 2 yrs

Customer LoyaltySanitation

Taj palace hotel

Management Trainee

May 2008Mar 2012 · 3 yrs 10 mos

Customer ExperienceCustomer Loyalty

Education

Sikkim Manipal University (SMU)

B.Sc (Hospitality & Catering Management) — Hospitality Administration/Management

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