Aditya Bagla

Operations Associate

Patna, Bihar, India3 yrs 6 mos experience

Key Highlights

  • Proven ability to manage teams and improve productivity.
  • Hands-on experience in hub operations and logistics.
  • Strong background in customer experience and training.
Stackforce AI infers this person is a Logistics and Operations professional with expertise in Customer Experience and Team Management.

Contact

Skills

Core Skills

Customer ExperienceTeam ManagementSalesCustomer ServiceMarketingDigital Marketing

Other Skills

TrainingEmployee Learning & DevelopmentLife InsuranceInsurance PoliciesCommunicationFirst Mile & Last Mile OperationsLogistics ManagementReverse LogisticsDistribution LogisticsHub operationMarket ResearchCustomer Relationship Management (CRM)Attention to DetailAnalytical SkillsTeamwork

About

Operations and logistics professional with experience in hub operations, last-mile logistics, team management, KPI tracking, and customer experience within fast-paced environments. MBA in Supply Chain Management with hands-on exposure to hub operations, workforce coaching, SOP adherence, and performance improvement. Proven ability to manage teams, improve productivity, and ensure smooth daily operations.

Experience

3 yrs 6 mos
Total Experience
1 yr 9 mos
Average Tenure
--
Current Experience

Flipkart

Customer Experience Coach

Aug 2024Mar 2026 · 1 yr 7 mos · On-site

  • FLM Operations, Cluster Operations-Bihar & Jharkhand
TrainingEmployee Learning & DevelopmentCustomer ExperienceTeam Management

Ifortis corporate

Sales And Marketing Intern

Jun 2021Jul 2021 · 1 mo · India

MarketingSales

Manaskriti institute of learning and development

Junior Intern

Jun 2020Sep 2020 · 3 mos · Patna, Bihar, India

  • Internship in Website Designing & Development and Digital Marketing
MarketingCommunicationDigital Marketing

Tata aia life insurance

Insurance Advisor

Jan 2020May 2022 · 2 yrs 4 mos · Patna, Bihar, India · Hybrid

  • Meeting Clients
  • Lead Generation and Conversion
  • Meeting Sales Target
Life InsuranceInsurance PoliciesSalesCustomer Service

Career break

Personal goal pursuit

May 2019May 2021 · 2 yrs · Patna, Bihar

Education

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Master of Business Administration - MBA — Supply chain management

May 2021Oct 2023

Vanijya Mahavidayala

BBA

Jan 2016Jan 2019

Patna Central School

12th — Commerce

Jan 2014Jan 2016

New Era High School

10th

Apr 2014Present

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