Dec 2018 – Jan 2023 · 4 yrs 1 mo

• Enterprise Sales Director for New Auto Business at GirnarSoft with a focus on building strategic OEM tie-ups in both 2Wh and 4Wh. Annual revenue of over 40 Cr, contributing 12-15% of overall sales for OEMs.
• Helping build state of the art custom Product-SAAS solutions and Media offerings for OEMs and making the online car-buying journey effortless.
• Making 0-1 product journeys for bespoke customer solutions with impeccable customer retention. Over 90% recurring revenue with India's top auto OEMs

Dec 2018 – Mar 2021 · 2 yrs 3 mos

• Clocked 100% increase in revenue for two consecutive years to cross the 10 cr mark with a single auto OEM.
• Build the lead scoring algorithm with product and tech to leverage huge transaction data and machine learning to identify high affinity customers.
• Working with brand managers and agency stakeholders for custom digital media campaigns, Leads, and SAAS Solutions.

Oct 2017 – Dec 2018 · 1 yr 2 mos · New Delhi Area, India

• Established Dealer side inside sales and operations team of 40 people from the ground up in Delhi and Hyderabad
• Strategized formation of Sales Department with focus on recruiting, onboarding, and training of sales reps.
• Pioneered an online auction platform for the channel partners to submit bids for the car with close collaboration with the technology and product team.

Dec 2016 – Oct 2017 · 10 mos · Noida Area, India

• Reworked the marketing and growth strategy for the Healthcare vertical, overhaul of marketing campaigns, and improved the consumer funnel.
• Managed Key Healthcare Accounts PAN India Operations and Business Growth
• Opened new avenues for growth with strategic tie-ups with key Dental and Diagnostic chains via Paytm Deals.

May 2016 – Dec 2016 · 7 mos · New Delhi Area, India

• Supervised Dealer Grievance Team and monitored Customer Retention PAN India.
• Performed GAP analysis of all the Sales and Operations customer escalations, and learned a lot about customer satisfaction via handling all customer tickets and identifying process gaps.
• Reduced the number of repeated complaints by 58% and TATs by 67% in wrt previous quarter by applying the first principles approach to problems.
• Created new SOPs and defined new TATs for all client escalations, ensured the escalations for redundant issues are eradicated using process alterations.

Jul 2015 – Apr 2016 · 9 mos · New Delhi Area, India

• Handled a team of 5 sales managers and 4 Inside Sales managers for NCR region, learnt the key skill of delegating work within the team.
• Activities included management of P&L (8 CR GMV per month) of the Area, mentoring, training, target setting, strategy development, acquisition, client retention, client relationship management.
• Running expansion projects in surrounding cities and recruitment for expanding the Sales team via city launches of Jaipur and Chandigarh.

Feb 2013 – Jun 2015 · 2 yrs 4 mos · Okhla, New Delhi

• Coordinated marketing, operations, and sales by getting new orders from various Garment Export & buying houses.
• Supervised a team of 20 people to acquire seven key accounts, bringing in additional revenue of 5 cr.
• Slashed the fixed cost for the company by 27% in the first 3 months and improving the productivity of the Production team by 32%.
• Played a key role in expanding the company from working with 8 machine production house to 17 machines in less than 2 years.