Joo Young Kim

DevOps Engineer

Singapore, Singapore11 yrs 1 mo experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Led AI initiatives reducing troubleshooting by 40%.
  • Implemented enterprise-scale cloud solutions enhancing security.
  • Promoted digital transformation across multiple organizations.
Stackforce AI infers this person is a Cloud and DevOps Engineer with expertise in SaaS and digital transformation.

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Skills

Core Skills

Cloud EngineeringDevopsData ManagementDigital TransformationFinancial AnalysisProject ManagementEntrepreneurship

Other Skills

AISecurityLinuxAWSKubernetesDatadogTerraformNetwork EngineeringMonitoringAzureCloud MigrationCI/CDCloudFormationIT GovernanceExcel

Experience

11 yrs 1 mo
Total Experience
2 yrs 2 mos
Average Tenure
3 yrs 8 mos
Current Experience

Singapore airlines

Cloud/DevOps Lead Engineer

Aug 2022Present · 3 yrs 8 mos · Singapore

  • Eliminated 15,000 manual hours annually by leading an award-winning AI diagnostic platform that reduced troubleshooting effort for deployment failures by 40% YoY.
  • Reduced pipeline error rate by 30% by implementing AI error classification tool to identify deployment bottlenecks, driving proactive and systemic improvements.
  • Shortened incident response time by 30 minutes per incident by delivering a network traffic analyzer that maps complex routes across multiple environments to validate network traffics and patterns.
  • Neutralized 10+ critical vulnerabilities in pipeline, including data tampering, data leakage, and privilege escalation, by proactively identifying and implementing security fixes on pipeline code.
  • Slashed alert fatigue by 80% and automated end-to-end configurations by modernizing observability stacks, including Dynatrace, Datadog, Splunk, and OpenTelemetry.
  • Steered the standardized of a Linux 2023 golden image, replacing hundreds of AWS Linux instances.
  • Sustained 99% success rate in meeting RTO targets as a lead SRE, orchestrating end-to-end incident management and technical reviews across all severities levels.
  • Averaged a 3-day resolution time for 300+ annual architectural and technical support requests.
  • Realized 15,000 SGD/month in recurring savings by driving cloud cost-optimization initiatives.
  • Received 95% stakeholder satisfaction rate while serving the largest business unit, orchestrating mission-critical operations and comprehensive reviews across cloud, migration, network, security, and containers.
  • Automated a self-service CI/CD framework that streamlined service integrations and delivery procedures, enhancing developer velocity and operational reliability.
  • Lead cloud migration efforts from on-premises to AWS or hybrid environments
  • Write and maintain scripts using Shell Scripting and Python to automate routine tasks and enhance operational efficiency
  • Produce a comprehensive CloudOps coverage guide for the team
Cloud EngineeringDevOpsAISecurityLinuxAWS+3

Sk innovation

2 roles

Cloud Engineer

Jan 2020Apr 2022 · 2 yrs 3 mos · Seoul, South Korea

  • Initiated a Cloud First strategy for SK Innovation and its subsidiaries in 2020 as part of a Digital Transformation and Green Business initiative on IT infrastructure, additionally promoting a new Cloud governance and process for controlled and scalable Cloud deployment
  • Enhanced consistency, efficiency, security, and control in Cloud by implementing an enterprise-scale landing zone with Hub and Spoke in 2021, which further encouraged the best Cloud practice for identity and access management, networking, logging, monitoring, resource control, and security
  • Executed a Cloud migration strategy and plan by running Cloud readiness assessment for 324 digital products in 3 months; coordinating as DevOps, network, and security teams; preselecting 1,659 physical servers; performing total cost of ownership analysis; and determining a new Cloud service provider
  • Furthered operational excellence and cost efficiency by leading Lift and Shift on 15 digital products from IBM Cloud to Azure after running a series of assessments
  • Rebuilt an RPA digital product which processes a physical document to ERP by adopting Azure Serverless Functions which saved about $10,000 annually after reviewing and modifying its business and IT process
  • Assess and evaluate every Cloud TCO for a further architecture change or review (such as hybrid or on-premise based on business and technical requirements)
  • Built and managed a CI/CD Pipeline with GitLab and AWS CodePipeline
  • Performed IaC with CloudFormation and Terraform (partially)
  • Promoted Azure Global Network for firms in U.S., Singapore and Europe, reducing latency from 365ms to 40ms and saving $100,000 annually
Cloud EngineeringAzureDevOpsCloud MigrationCI/CDTerraform+1

IT Specialist

Jan 2018Apr 2022 · 4 yrs 3 mos · Seoul, South Korea

  • Promoted Digital Transformation (Data, Cloud, DevOps, Agile) for SK Innovation and its subsidiaries
  • Improved enterprise data management and utilization by centralizing data with a data lake and pipeline, implementing a scalable and secure data governance and process, providing multiple analytical tools, defining roles and responsibilities, and delivering sets of data strategies for businesses
  • Provided a single source data for vendor, material, and MRO to achieve consistency, accuracy and integrity across SK Innovation and its subsidiaries by introducing a Master Data management system, customized to process millions of data for domestic and oversea businesses
  • Conducted an IT governance and process innovation to support diversified technology and business partnerships and to better support Digital Transformation with more flexibility and agility
  • Regulate 200+ contracts with a total worth over $2B, drafting, reviewing and approving contract terms & conditions. Save $3-5M through negotiation on a yearly basis and Guarantee a proper requirement document
  • Manage a yearly budget of $200M, performing budget forecasting, modeling, prioritization, allocation and control for 30+ companies and 300+ stakeholders. Produce monthly and quarterly reports
  • Enforce and enhance governance to reduce business risk and ensure Compliance and Security
  • Project (Split-Off, MDM, Cloud) and Product (ITSM, Finance/Accounting, MDM, Cloud) Manager for Digital Products in SK Innovation and its subsidiaries
Data ManagementCloud EngineeringDigital TransformationIT Governance

Indiana university - kelley school of business

Research Assistant

Jun 2017Sep 2017 · 3 mos · United States

  • Investigate and analyze financial documents of companies during their financial turmoil to ascertain suspected discrepancies between reports from S&P and their financial document
  • Isolate each component of asset impairment including inventory write-down and proceeds from multiple sources by looking through their financial document
  • Develop a Macro-enabled-Excel spreadsheet that can automatically track URLs and enter the retrieved URLs into the spreadsheet, which reduced expected research time by one month
Financial AnalysisExcel

Us army

Sergeant

May 2013Feb 2015 · 1 yr 9 mos · Dongducheon, Gyeonggi-do, Korea

  • Served Korean military duty with the US Army as Korean Augmentation to the United States Army (KATUSA) and received two official awards for excellent service and achievement from Second Infantry Division (2ID)
  • Voluntarily led and implemented an automated staff roster and training planner with Excel VBA which integrated and administered four companies to expedite assignment process and remove schedule misalignment and miscommunication
  • Designed a warehouse inventory spreadsheet to locate and manage all items in seven containers for war exercise
  • Worked as an English-Korean translator for generals or officials above Major visits to the unit
Project ManagementExcel

B-bridger

Founder

Mar 2012May 2013 · 1 yr 2 mos · Seodaemun-gu, Seoul, Korea

  • Created a new online software market and formed a partnership with twenty-one software wholesalers
  • Worked as a middleman between wholesalers and retailers, procuring and delivering software to approximately 2,000 individuals across countries in North America, Europe, and Asia
  • Led a team of three to expand our global network and operations to a gaming market and extend operating hours globally
  • Formed a private network with more than 20 retailers from 13 different countries including the U.S.
EntrepreneurshipSoftware Development

Education

Indiana University - Kelley School of Business

Bachelor of Science (B.S.) — Information Systems

Aug 2010Dec 2016

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