S

Saumya Sharma

Operations Associate

Bengaluru, Karnataka, India9 yrs 7 mos experience
Highly Stable

Key Highlights

  • Spearheaded initiative reducing production downtime by 20%
  • Over 7 years of experience in operations management
  • Pursuing MBA to enhance strategic planning skills
Stackforce AI infers this person is a skilled operations manager in the e-commerce sector.

Contact

Skills

Core Skills

Operations ManagementData AnalysisCustomer ExperienceProject Management

Other Skills

Analytical SkillsData ManipulationCommunicationCustomer SatisfactionRetail OperationsBusiness DevelopmentInterpersonal SkillsOrganization SkillsE-commerce OptimizationManagementOnboardingAccount ManagementKey Performance IndicatorsWritten CommunicationE-Commerce

About

As a catalog manager at Amazon, I apply my passion for process improvement to optimize the catalog quality and accuracy for millions of customers. With over 7 years of experience in operations management, I have developed a keen eye for identifying and resolving inefficiencies and bottlenecks. One of my proudest achievements was spearheading an initiative that reduced production downtime by 20%, resulting in higher customer satisfaction and retention. I also contributed to several cross-functional projects that enhanced the catalog operations across different regions and languages. Currently, I am pursuing a Master of Business Administration degree at NMIMS, where I am honing my skills in strategic planning, operating systems, and data analysis. Outside of work, I enjoy playing basketball, which helps me sharpen my team-building and strategy skills. I also love to learn new languages, and I have an advanced diploma in French. I am always eager to connect with people who share my interest in process improvement, operations management, or basketball. Feel free to reach out if you have a problem that needs untangling!

Experience

9 yrs 7 mos
Total Experience
9 yrs 7 mos
Average Tenure
9 yrs 7 mos
Current Experience

Amazon

4 roles

Catalog Manager

Promoted

Dec 2022Present · 3 yrs 4 mos

Data AnalysisAnalytical SkillsData ManipulationCommunicationCustomer SatisfactionRetail Operations+18

Amazon Vendor Service Consultant

Promoted

Jun 2020Nov 2022 · 2 yrs 5 mos

Data AnalysisCustomer JourneysAnalytical SkillsData ManipulationCustomer SatisfactionBusiness Development+10

Sr. Translation Associate

Promoted

Oct 2017May 2020 · 2 yrs 7 mos

Data AnalysisAnalytical SkillsAccount ManagementE-Commerce

Translation associate

Jun 2016Sep 2017 · 1 yr 3 mos

CommunicationE-Commerce

Education

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Master of Business Administration - MBA — Operations Management and Supervision

Jan 2022Jan 2024

St. Stephen's College, Delhi

Advance diploma in french — French Language and Literature

Aug 2013May 2016

Jesus and Mary College

Bachelor of Arts - BA — Sociology

Jun 2010May 2013

Ahlcon international school

High School Diploma

Mar 2010Present

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