Jun 2008 – May 2020 · 11 yrs 11 mos · Bangalore

• Duration – Jun 2008 till Date
• Designation – Senior Analyst, HRIS
•  Security Administration Lead:
• Oversee HR systems security and security controls to ensure appropriate access to functionality for users and monitor appropriate data security.
• Oversee systems quality and data accuracy by ensuring HRIS team members regularly audit data; adhere to all SOX controls for proper process and protocols
•  Key Stakeholder Engagement/collaboration:
• HR IT: Partner with IT to assist in their support of integrations from HCM system (Workday) to other internal systems
• HR BAT: Partner with HRBAT (respective Product Managers) for
• □ security configuration changes, new security group configurations,
• □ participate in requirement related discussions for new roles require, support testing the same in different tenants before moving these to Production
• □ reporting security changes, new reporting security changes – both at data source/domain and field level,
• □ support EIB loads related to configurations that respective Product Managers would need
• □ ServiceNow configurations, HR Portal changes and updates etc
•  Workday (Data and System Support/Management):
• Point of contact for all HR functions during HRIS implementation and providing ongoing support for HR functions after rollout in capacity of subject matter expert in providing support for HR and employee queries.
• Driving and owning the development and rollout of global processes and system governance, as well as systems integration of all HR functions, HRIS/Workday testing requirements for change requests and upgrades, and training delivery strategy.
• Troubleshoot and resolve complex production systems issues. Manage, troubleshoot and resolve data interfaces with internal/external applications / databases and other applications
• Stay abreast of new enhancements in each Workday release and coordinate with team as to enablement of new functionality

Jun 2008 – May 2020 · 11 yrs 11 mos · Bangalore

•  Operational Reporting/Health Checks & Security:
• Develop and share custom reports, maximizing efficiency by reusing existing reports and training users on modifying reports as needed
• Report on standard audit processes on daily, weekly, monthly, quarterly or annual basis
• Troubleshoot and resolve reporting security related – both at data source/domain and field level security issues with collaboration with HRBAT
•  Integration Support/EIBs Lead (for GDM):
• Perform functional centralized transactions, such as business process management and EIB/Integration management
• Drive and Support all EIB loads – Compensation, TA, Staffing, Organizational, Personal/ Contact etc – but excluding configuration related
•  HRA (HR Analytics / OBIEE tool)
• Accountable for reporting support – advise/counsel, troubleshoot issue related to HRA (OBIEE) tool.
• Checking access level & granting the same as per job code and grade to the users.
• Responsible for creating simple steps and solutions for commonly used reports through MSS for requester.
• Generating adhoc reports and scheduling the same on weekly, monthly basis for the users as per the requirements.
• Created adhoc query using Conditional formatting to automate reporting support to reduce manual efforts.
• Maintain reporting templates and adhoc automated reports.
• Mainly responsible to handle CRM cases & managed to maintain SLA, Accuracy and CSAT above 96.83%.
• Liaise with HR BAT team on process transition & additional supports for reporting
• Played a key role in HR Reporting queue clean-up activity
•  Taleo Global support
• Responsible for Taleo backend support related to process issue, access issue, merging profile, Req re-open & tool maintenance.
• Taken care of req creation, correction, profile issues, offer making till hiring process.

Nov 2006 – Jun 2008 · 1 yr 7 mos · Bangalore