May 2022 – Sep 2022 · 4 mos · New Delhi, Delhi, India

• Heading end to end Operations, including Procurement, Merchandising, Sourcing, and Production
• Integrating financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability, and working capital.

Apr 2019 – Apr 2022 · 3 yrs · Gurugram, Haryana, India

• Designed, implemented, and managed safety policies and interventions in INSA region with the aim to provide a safe experience to users.
• Managed key Safety Programs like Driver Safety, Safety Education, and Safety Support. Program results were regularly analyzed to facilitate change management activities.
• Conceptualized and brainstormed with Global Product Engineers to deploy enhanced in-app safety features which improve users' safety and perception.
• Analyzed and mitigated dangerous user behaviors potentially impacting platform safety through predictive data modeling, in collaboration with the analytics team. Serious Incident rates were reduced by >10% YOY between 2019 to 2022.
• Spearheaded key changes in the Safety Policies and alignments with internal departments and teams like Business, Legal, Policy, & Comms.
• Achievements:
• Successfully led project for integrating SOS signals on app with local Law enforcement team. The pilot was done in Hyderabad
• Turned around ‘Gender Sensitization Training' program by increasing participation by 3X and reducing cost by half
• Led COVID response strategy. Set up the supply chain and distribution network to provide PPE kits to around 250K+ Driver Partners.

Oct 2017 – Mar 2018 · 5 mos · New Delhi Area, India

• Part of the Global Sourcing Team, based out of Delhi. Responsible for On-time delivery of goods with the right product quality. Worked with vendors on process & quality improvement.

Feb 2015 – Sep 2017 · 2 yrs 7 mos · Gurgaon, Haryana, India

• Headed a Garment manufacturing unit of ~450 sewing machines and managed ~900 blue-collared workers.
• Managed end-to-end plant operations including P&L with a team of 50 direct reports.
• Controlled costs and optimized spending by improving production efficiency, restructuring budgets for labor, inventory purchasing, and technology upgrades.
• Applied lean principles to improve workflow and quality and reduce waste.

Sep 2014 – Feb 2015 · 5 mos · Gurgaon, Haryana, India

• Headed Centralized Planning for the sourcing of apparel goods for the domestic market. Managing capacities with the vendor and monitoring adherence to the TNA plans.

Mar 2014 – Aug 2014 · 5 mos · Gurgaon, Haryana, India

• Headed Production Planning Team for knits division with 10+ direct reports. Responsible for managing capacities and order allocation with backend suppliers.

Jun 2009 – Feb 2014 · 4 yrs 8 mos · Gurgaon, Haryana, India

• Managed centralized planning function for around 3 million garments, annually
• Responsible for order booking and allocation, along with capacity management
• Formulating production schedules and orchestrating efforts across supply chain & manufacturing functions to follow the same.
• Coordinated company projects and programs that supported manufacturing functions.