Jul 2023 – Sep 2024 · 1 yr 2 mos · Mumbai, Maharashtra, India

• As the Head of Sales, ESG India at LinkedIn, I lead a highly motivated team of talented individuals managing clients from the Education, Edu-Tech, and Finance portfolios. My role involves:
• Performance Management: I help employees achieve performance goals by setting clear expectations, openly tracking and evaluating performance, providing timely feedback, and upholding accountability.
• Team Development: I hire according to plan, grow team skills, and identify skill gaps and future skill needs for sales managers and reps. I mentor sales reps on sales skills and facilitate cross-group integration to improve overall team performance.
• Vision and Direction: I define a compelling vision to clarify the future direction of the team and lead business planning to establish priorities that balance long- and short-term needs.
• Coaching and Mentoring: I coach the team on managing team dynamics and performance, mentor sales reps throughout the organization, and import and export management best practices.
• Performance Evaluation: I use key performance indicators to evaluate team health, determine coaching focus areas, and track rep and manager progress.
• Collaboration and Career Development: I partner across segments and functions to design career paths and provide opportunities for leadership development.
• Overall, my role is to ensure that the team excels in managing their portfolios, achieves performance goals, and continuously develops their skills, while fostering a collaborative and growth-oriented environment.

Apr 2022 – Jul 2023 · 1 yr 3 mos · Mumbai, Maharashtra, India

• As the Head of Enterprise Client Solutions at LinkedIn, I managed and mentored Client Solutions Managers (CSMs) and their managers, fostering a culture of excellence and collaboration. My role involved inspiring my team to drive client success, proving the value of their performance, and growing their investment in LinkedIn.
• Team Leadership and Development: I hired, led, and inspired a team of CSMs, investing heavily in their career development. I coached them to maintain high performance standards and empowered them to create a significant impact internally and for their clients.
• Strategic and Operational Priorities: I drove strategic and operational priorities for the India market and the APAC Enterprise & Global CSM team to accelerate the growth and adoption of LinkedIn Marketing Solutions.
• Partnerships: I co-led with sales partners, building strong cross-functional relationships with sales leaders to collaboratively drive business strategy and achieve results. I owned key relationships with Product, Insights, Marketing, and Sales Effectiveness teams to support and influence cross-functional work.
• Client Focus: My team adopted a client-first mentality, focusing on long-term revenue growth, customer retention, and understanding of the LinkedIn platform. I ensured our strategies aligned to meet these goals.
• Performance Monitoring: I managed metrics and dashboards to monitor business and team performance, identifying trends, strengths, and gaps. I supported global efforts to increase customer retention and investment, sharing best practices and improving client experiences.
• Revenue Goals: Meeting quarterly revenue goals and OKRs was critical, ensuring my team hit performance metrics to drive quota attainment.
• Customer Engagement: I regularly reached out to customers to build rapport, trust, and gather feedback, and led initiatives to drive customer feedback adoption.

Jul 2021 – Mar 2022 · 8 mos

• As the head of Direct Sales for South East Asia at Bytedance, following the successful build, operation, and transfer of the Global Account Team, I was tasked with leading and managing a diverse team across Singapore, Indonesia, Thailand, Vietnam, Malaysia, and the Philippines. I directly managed the heads of ad sales for each country and indirectly their respective teams. My focus was on creating a cohesive strategy to unify these markets, developing a successful hiring strategy, coaching leaders, and devising market expansion strategies.
• Along with my team of Regional Heads, I strengthened client relationships in each of these markets, which was pivotal in unlocking and growing revenue in the region. Additionally, I defined the SOPs for and launched Mid-Market teams in these regions, which quickly met their targets. Through targeted sales strategies, our team achieved significant revenue growth, driving Bytedance's success in South East Asia.

Mar 2021 – Jul 2021 · 4 mos

• As the first head of Global Accounts for South East Asia, I was tasked with building the team from the ground up and crafting the vision, mission, standard operating procedures, and scope of work. My role involved assembling a world-class team and significantly increasing TikTok's visibility and presence among top global brands like Unilever, L'Oreal, P&G, Coca Cola, and Pepsico. I focused on building strong relationships with leaders in these organizations, driving impact through educational initiatives to help them understand TikTok's value. By the time I was tasked with and transitioned into my next role at TikTok, we had successfully established a vast network, unlocked incremental revenue, and built substantial influence with key partners at these global brands.

Oct 2020 – Mar 2021 · 5 mos

• Following TikTok's ban in India in June 2020, ByteDance entrusted me with a pivotal role: establishing Brazil's monetization arm. Despite being thrust into unfamiliar territory, I embraced the challenge wholeheartedly. With a dedicated team, I immersed myself in Brazil's culture, legal framework, and advertising landscape. Despite tight deadlines, we launched TikTok Ads Brazil a quarter ahead of schedule. We successfully onboarded major clients, recruited top leadership and individual contributors, and exceeded revenue expectations twofold at launch.

Oct 2019 – Oct 2020 · 1 yr

• In 2019, I joined Bytedance India during TikTok's nascent stage in the Indian app ecosystem. I led strategic initiatives to counter negative perceptions while breaking barriers in order to win and partner with top FMCG, Retail, Finance, QSR, Gaming, and E-commerce brands, showcasing the platform's value. These wins were pivotal in establishing TikTok & Helo as valuable brand and performance assets that could stand up to competitive heavy weights such as Google (YT) and Meta (Insta).
• Transitioning to a regional structure, I spearheaded the South region, building a culturally rich, high-performing team from scratch. Together, we became the region's revenue leader, while I also managed key accounts and cultivated industry relationships, driving TikTok and Helo's success in the South.

Mar 2017 – Sep 2019 · 2 yrs 6 mos · Mumbai Area, India

• Being the first Truecaller employee for the West & South region, I was brought in to establish, build, operate, sustain and grow a sales team for these markets. During my time here, I introduced and evangelized Truecaller among agencies as well as clients and helped chart a course the company's market narrative and offerings. As a Sales Leader, assisting in setting up an organisation in hyper-growth also ensured I leveled up my Leadership & Business skills with regards to Culture, Planning, Execution, Expectation Setting and General Management among others.
• In brief, working for an incredible company like Truecaller helped me hone my skills as an holistic Business Builder.

Jan 2016 – Mar 2017 · 1 yr 2 mos

• As an Agency Partnership Manager, I am responsible for ensuring the success and renewals of our partnerships by building relationships with key agency stakeholders, evangelizing the LinkedIn product suite and educating agency teams on how best to utilize our complex marketing platform.
• Key Responsibilities:
• 1. Build and nurture long-term relationships between LinkedIn and our agency partners
• 2. Collaborate with sales, marketing, insights, global customer success, operations and product to maximize revenue growth through the agency channel
• 3. Develop and lead training programs for key agency stakeholders
• 4. Collect agency feedback for product and operations input
• 5. Collaborate with field sales to ensure a coordinated approach to agency teams
• 6. Help develop marketing strategies to influence media planners and buyers.
• 7. Consult with agencies in their development of social media strategies by providing insights and sharing best-practices based on LinkedIn’s 1st Party data
• 8. Serve as product expert with internal and external teams

Jan 2013 – Mar 2017 · 4 yrs 2 mos

• Working in the Global Sales and Operations business at LinkedIn, as a Custom App Lead for APAC, I deliver strategy, planning, platform and product expertise to the Marketing Solutions team. Through this role I provide product expertise,
• packaging support, training program development, and general planning to their team and am the critical liaison and connective tissue to headquarters.
• As a Solutions Strategist I am responsible for the following:
• Create API frameworks that can be leveraged by global teams.
• Understanding regional market and client needs as communicated through Solutions Consultants. Deliver feedback to Product and Marketing, influencing roadmap and plans
• Possess a deep and up-to-date understanding of the entire LinkedIn product portfolio, upcoming
• releases, and roadmap.
• Own the creation of and strategy for the release process of taking new products out to the field which involves:
• 1. Identifying unique market needs.
• 2. Support Marketing in securing pilot partners via Solutions Consultants.
• 3. Support Marketing in disseminating, at times creating, collateral or materials.
• 4. Develop training programs for release and ongoing assimilation. Train in-market SC’s to deliver to their regions.
• 5. Improve processes and create efficient modules or processes as required.
• 6. Measure results and deliver feedback on performance, recommendations for improvements.
• Support in-market Solutions Consultants on ad-hoc training programs, best practices presentations, documentation, and other Product or Solution oriented needs
• Partner with Marketing to modify and localize packages and programs coming from headquarters to work for regional needs
• Leverage learning’s and best practices from Producers in other regions, share with local team
• Build efficiencies into operations through communication, processes, and analysis
• Own communication plans between teams (both Solutions Consultants and Sales) and headquarters

May 2012 – Dec 2012 · 7 mos · 51B, Filmcenter, Tardeo, Mumbai - 400 034

Aug 2011 – May 2012 · 9 mos

Jun 2010 – Jul 2011 · 1 yr 1 mo

Mar 2010 – May 2010 · 2 mos

Oct 2009 – Mar 2010 · 5 mos

Aug 2008 – Oct 2009 · 1 yr 2 mos

Jul 2006 – Aug 2008 · 2 yrs 1 mo