Aug 2019 – Oct 2025 · 6 yrs 2 mos

• Led business development across Delhi, UP, Uttarakhand, and UK region
• Onboarded private, government, and stage carriage bus operators
• Drove GMV growth using sponsored ads, banner visibility, and pricing levers
• Implemented Rise Program to improve operational hygiene and reduce costs
• Executed Primo Program for on-time guaranteed services
• Enabled NBFC working capital loans linked to monthly GMV
• Delivered driver, conductor, and staff training to improve service quality
• Improved digital adoption of offline operators
• Managed MIS reporting and compliance tracking
• Strengthened long-term key account relationships

Aug 2019 – Nov 2023 · 4 yrs 3 mos

• Market Research and Analysis: Conduct comprehensive market research to identify trends, competitive landscape, and potential opportunities for growth.
• Client Relationship Management: Develop and nurture long-term relationships with key clients, ensuring their needs are met and exceeded.
• Strategic Planning: Assist in the development and execution of business development strategies that align with the company’s goals.
• Sales and Revenue Growth: Drive sales initiatives and strategies to achieve and surpass revenue targets.
• Partnership Development: Identify and establish strategic partnerships to enhance market penetration and brand presence.
• Contract Negotiation: Lead negotiations with clients and partners to secure favorable terms and agreements.
• Performance Tracking: Monitor and analyze performance metrics to measure the effectiveness of business development strategies and initiatives.
• Cross-functional Collaboration: Work closely with marketing, sales, and product teams to ensure alignment and support for business development efforts.
• Innovation and Improvement: Identify opportunities for process improvements and innovative approaches to enhance business development activities.
• Training and Mentorship: Mentor junior team members, providing guidance and support to help them achieve their professional goals.

Apr 2018 – Aug 2019 · 1 yr 4 mos · Gurgaon, Haryana, India

• Achieved consistent sales target overachievement
• Managed inventory planning and supply alignment
• Handled POS transactions and margin optimization
• Conducted market research and customer analysis
• Forecasted sales performance metrics
• Developed localized sales strategies
• Ensured high customer satisfaction and issue resolution
• Strengthened repeat customer base
• Analyzed pricing and demand trends
• Supported branch-level operational efficiency

Aug 2017 – Feb 2018 · 6 mos · India

• Drove market penetration through sales initiatives
• Managed client payments and reporting
• Created quotations and customer presentations
• Conducted live demos of fleet management software
• Supported trade shows and promotional events
• Assisted marketing strategy execution
• Analyzed client requirements and use cases
• Coordinated with product and tech team
• Expanded enterprise client base
• Strengthened brand visibility

Apr 2017 – Jul 2017 · 3 mos · Noida, Uttar Pradesh, India

• Managed leasing contracts and tenant onboarding
• Coordinated rental collections and documentation
• Handled tenant relations and issue resolution
• Maintained leasing and financial records
• Supported open house events
• Acted as liaison between owners and tenants
• Managed e-commerce catalog update
• Ensured pricing and content accuracy
• Improved digital catalog visibility
• Supported operational reporting

Jul 2016 – Apr 2017 · 9 mos · New Delhi Area, India

• Indian Artizans (Incraft Fashion Ventures Pvt Ltd) Subsidiary Company of Scale Ventures Pvt. Ltd.
• ROLES AND RESPONSIBILITIES
• Conduct research to identify new markets and customer needs and keep records of sales, revenue, invoices etc.
• Researching the needs of other companies and learning who makes decisions about purchasing by Planning and overseeing new marketing initiatives.
• Develop a growth strategy focused both on financial gain and customer satisfaction and Building long-term relationships with new and existing customers.
• Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.
• Working closely with the E-Commerce management team, sales support, merchandising and marketing on all finance related matters.
• Analysing finance data and information to support strategic decisions around the online business and Mentoring responsibility for junior staff.
• Generate and update website content (products, content, promotions) through Planning to define and implement website changes and functional improvements.
• Understand and develop sources of traffic (& the factors that influence it): email, SEO, PPC, affiliates, social media, catalogues etc and produce reports to analyse the performance of all online marketing campaigns and promotions (via reports, analytics, surveys etc).
• Understanding of order management/customer fulfilment in an e-commerce context by maintaining and managing master database and inventory management.
• Monitor key performance indicators on the website and develop plans to improve them by Collaborating with the marketing department.
• Working knowledge of Maintaining and Preparing Books of Accounts and Vouching of various documents
• Participate in pricing the solution/service.

May 2015 – Jun 2015 · 1 mo · Gurugram, Haryana, India

• Ambi pur online virtual internship

Apr 2015 – Jul 2015 · 3 mos · Gurgaon, India

• FINANCIAL RESEARCH ANALYST IN FS DIVISION

Feb 2014 – Apr 2014 · 2 mos · RAJOURI GARDEN

• JUNIOR STORE MANAGER AND CASHIER